10 Reviews / 10 Ratings
Terrible service. Poor value for money.
Very poor value for money, though the buffet spread was good. Terrible service;after the soup, 4 people came by asking us at different times whether we preferred veg/non-veg starters. We then waited an eternity (more than 20 minutes) for the starters to arrive, gave up and fetched salads on our own. The manager came by trying to offer an apology, didn't let us speak and kept repeating that there's been a minor delay and "this usually doesn't happen". All of this when only 4 tables were occupied. The manager then tried to indulge in random talk trying to humor us and in doing so didn't let us eat in peace. To think we went there for some peace & quiet! Everyone appeared busy running around when there was little or no crowd. While walking past, they'd throw the odd pleasantry asking "I hope you're taken care of" without actually doing much about it. During billing, they couldn't figure out how to swipe a debit card, took another 15 minutes before realizing the machine is faulty and asked us to go to the front desk to swipe against a machine that works. We were glad the ordeal was over, and left hoping we'd never return there & waste our time again.
Quality Breakfast/ dinner
Both dinner and Breakfast at the Raj Pavilion has always been pleasant. The service can be better. The choice is varied, with many cuisines, and I love the Pavilion hall. Its a graceful and elegant ambience. The food is tasty, well cooked and hygienic. Quality mornings/ nights for me.
over night coffee
Felt like catching up with a friend after office (invariably after 23:00)...had no other place open, so ended up here for a coffee and a conversation...
Although the full menu selection of coffees was good...They had only a restricted part of the coffee menu available which wasnt impressive...
The service wasnt so great...perhaps because we werent foreign looking...! (have faced this in a lot of places...especially in high end hotels and tourist places!)
The place itself is good...nice glass ceilings...perhaps would be more impressive in the evenings...
Must try the place for food / dessert before I can give another full review...!
Super service for OK-ish food
My husband and I visited ITC Windsor's Habba brunch on Sunday. The concept of the Habba brunch is that you can opt for particular items from any of the hotel's restaurants (such as Dakshin, for example), apart from having the brunch. While the varied items in the brunch leave very little room to sample anything else, this may be a good choice if you like a particular dish from one of their restaurants and wish to have it at the brunch.
The brunch covers Indian, Lebanese, Thai, Chinese and Continental. The food is fairly average, but the variety is vast. They have something to please every palate - from curd rice to Thai green curry; from polenta to papad. The seafood is especially commendable - they have everything ranging from octopus to lobsters used in a variety of dishes - salads, starters and main course. They also have some great soups and roasts. The brunch, priced at Rs. 1500, comes with mocktails, sparkling wine (Sula), white wine or beer.
The reason for the four stars, however, is that while the chefs manage to get the most complex dishes spot on, they mess up simple items.
That said, the service at the brunch left little to complain about. The wait staff is extremely attentive - dirty dishes are taken before you can blink, your wine is refilled before you realise you have an empty glass, and you are always asked if you need anything.
There is also another reason I'm partial to the Windsor's service. Not too long ago, I was at the Windsor for a business meeting. After my meeting, I went to have some coffee at the Raj Pavillion. When I asked for the check, the host told me the coffee was on them! I guess they couldn't be bothered billing just one coffee, but that made my day!
So full marks to the Raj Pavillion for such fine service. I wish the food would catch up now!
Nice but a bit so-so...
Lovely place , the Raj Pavilion. Teriffic ambience , lots of light and high glass ceilings.
The buffet itself was disappointing . The cheese platter and salads were great , along with the choice of breads and dressings. The main course was a hotch potch of Indian , Lebanese , Western, in so much as it had no unifying taste or personality . I don't remember a single item there that was memorable or tasty.
I went back to the salad bar and stayed with a combination of their runny Brie and crackers with olives - quite delicious .
The shwarma from the Lebanese live counter came in beautifully presented with various sauces on to the table - but dreadfully anaesthised ! The jalpeno was sweet-ish , not hot and tangy as it should be. It would have provided the perfect sour-hot contrast to the well done shwarma - but in the end it was just a prettily presented but bland roll. Zak's on Coles Road have the authentic one on this shwarma story - try it .
The desserts here were pretty good . The Tiramisu particularly was nice , although the normally soft/crunchy Shahi Tukra was a soggy disappointment.
The service is impeccable - Raveendran has been with them many years , and has a gift of making you very welcome.
But I cannot understand why ( and this is the third time its happened to me ) the water carafe spews out water that has a milky substance/film. Really puts you off.
I believe the breakfast brunch is good , so I might come back to try it out .
i went out with my family to the sunday dinner buffet...a lot has been said about the food quality, i would stress upon the variety! u have about 20 dishes each in the salad/main course and dessesrt sections..the starters were very ordinary and i must say the disappointing part..but kudos to the salad, cheese and desserts! needless to say very classy and simple interiors..i suggest u to starve the day if u plan a dinner here. peace!
Lazy Sunday brunches are the best way to unwind and the Sunday Brunch buffet at The Raj Pavilion in ITC Windsor Sheraton and Towers (some of us still refer to it as Windsor Manor) lets you do just that. The restaurant is housed in a conservatory that has glass ceilings and French windows, which open to a view of the gorgeous pool - the perfect place to sip on champagne or mimosa, lounge on the gracious rattan chairs, soak up the sunshine and enjoy the live band. On a particularly lovely day, sitting by the poolside is a good option.
The food at The Raj Pavilion consists of Indian, Far-Eastern and Mediterranean cuisine. The salad bar which includes cold cuts, an awesome cheese platter and exotic salads such as asparagus salad in wine olive oil, roasted corn and onion salad (yummy!) or the prawn cocktail, is a meal by itself. For starters, try dahi puris from the chaat counter, customized kebabs from the barbecue counter or brinjal cutlets. Main course options are endless grilled salmon from the barbeque counter or penne from pasta counter. Chinese or Indian main course items are also available and include everything from hakka noodles to biryani. The dum biryani here, by the way, is awesome, as are most mutton dishes.
Make sure you leave enough room for dessert. Fresh fruits, puddings, mousse, tarts, Indian burfis and sweets are all part of the expansive spread. My favourites are usually the steamed puddings steamed almond pudding is yummy and so are the Indian kheers and payasams.
The price for this royal repast which includes cocktails is Rs.1250 per head inclusive of taxes. The dinner buffet which does not include the cocktails, or the barbecue and chaat counters or the live music is priced at Rs.900 per head.