Good Ambience & customer friendly
Much to my surprise I entered a clean subway unlike mumbai
or bangalore, Im new to chennai and live close by to this restaurant,
The employees were really friendly and played with my kids,to
top it all unlike other places they had Baskin Robbins next to it,
Am loving the whole place,keep rocking team and cheers.
Terrble Service Attitude
Unlike other Subway locations, this location has slow and terrible service. The cookies are hard, bread range unavailable, the sauces are added as if we are paying per drop. Even when we offered to pay for more they said it was not possible. The Manager did not bother when we complained. Not expected of a Subway.
June 17, 2012response from management at Subway:
Hi, Thank you for your feedback. I will inform this to the franchisee that he can take necessary action to prevent such poor experiences.
June 24, 2012response from management at Subway:
Thank you for your message. How are you connected to the franchise - Have you invested with them or just a passionate food lover?
The Franchise Owner spoke to me a few days ago and explained how he had the same experience with the cookies himself. There was a promise to improve the food quality and service based on our discussion. Lets hope for the best.