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> > > 21 Fahrenheit

21 Fahrenheit

Oshiwara  

3.2

110 Reviews / 114 Ratings

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21 Fahrenheit Reviews

2.0

Dissapointed

OverPriced SHIT !!

Yes it is one of those places which are rare..!! the snow ice concept is good... but thats all about the 21 fahrenheit...

Food -Bad

Service-Bad

DJ - i dont think there was a qualified DJ.. i guess it was just one of the waiters playing...

PRICE - OVERPRICED CRAP !!

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1.0

0/5 - lousy place

USELESS place, dirty, smelly, unhygenic, used jackets and gloves given to patrons, lousy food.
Never step in, sorry I had to give 1 star........

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1.0

NOT VERY IMPRESSIVE

I went on a So-sasta voucher with family on 16th Aug. First of all for bookings ,you have to try hard to get connected as there is only one person managing two phones - so practcally u can never reach her - so i drove down from Kandivali to Oshiwara to book the place.The booking person was nice and suggested instead of 15th aug pls come on 16th. The Ice lounge concept is good but its too dull as they did not serve starters there , the rate of bar is too high, no life inside as there were about 10 of us - how long can you stare at melting ice- the ice walls were not maintained, it was also little smelling.The Dj was good. after about 20 min u get fed up of the place aas there is nothing to do. So we went upstairs for food. The place is quite simply done. Very limited and insuffecient items on menu- the staff was very accomodating - the food was amazing- but what spoilt the whole show was one-two cockroaches crawling on the wall next to the dining table. The concept is beautiful but overall a dull place. Sorry will not recommend to others.

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1.0

Just one word - DISGUSTING

My friend found this place online while searching for Mumbai nightspots and told me about it. We were super excited and instantly made plans to visit it. Imagine to my surprise when the very next day, I found a deal for it on Snapdeal (50 percent off on entry, one drink/starter free plus 25 percent off on restaurant upstairs). Thinking it was a Godsend, we grabbed the deal and made plans to visit the place on Friday night (August 12th, 2011). And everything then went downhill.
Our woes began when I tried a zillion times to call them and make a reservation. I kept trying for 2 days but no-one would answer. I even tried calling Aalok, whose details I got from Burrp, but he wouldn't answer his phone either. Finally, my friend managed to contact them. However, the lady on the other end told her the reservations were already done for the next day and the place was full. After some time, I re-tried calling them and my call went through. The guy on the other end, Swapnil, told me that 2 reservations for 9:30 pm next day were available for the lounge but not for the restaurant but he would try his best. I was very glad though a bit dubious (my friend was flatly refused but I got one easily).
Finally the night arrived. Unfortunately we were stuck in traffic and got very late. I called them to inform them that we would be late. Again, no answer. After unlimited tries, the call was answered. Imagine to my surprise when after hearing me out the guy said, "There is no reservation by your name." I was shocked! On requesting him to re-check and mentioning Swapnil's name (the guy who made our reservations) he asked me if I have any voucher. I said yes and to which he finally replied , "Ok m'am you can come."
We finally reached there at around 10:15 pm and showed them the voucher. We were given 2 coupons for the free drink/starter.
We then went for the "acclimatization"- a fancy term for cover charges - which involves wearing fur jackets and gloves (This is what normal patrons are fleeced of Rs 750/-). The coats we were given were wet and obviously not fresh from the laundry as it states on their site. Also, the gloves were handed over from a polythene bag, where just 2 secs before, the couple exiting had deposited them. We were not provided any boots/shoes as it states on their site.
We expected a freezing blast to hit us on entry. But again disappointed. The air inside felt more like a pleasant breeze. The waiters were all without any protective gear/coat/gloves so you'll get an idea of exactly how "cold" it was inside.
Right on entry, there was a bar to our right to we decided on getting our drinks first. While looking at the menu it was quite dark and we had to squint a bit. The bartender looked at me and almost in a sneer asked, "Looking for prices?" I was stunned as it felt like almost an insult. However, I decided to ignore it as I was in a jovial mood and looking forward to a good evening. I asked for a Mojito and my friend for Margarita. I was told that there is no Mojito. So I settled for Pina Colada. When we gave them the 2 coupons, they said we need 4 coupons for drinks and asked us to pay at the counter! We were surprised as the deal clearly stated that we would get one drink free. We went to the counter to clarify but there was no-one there. As we were waiting, we decided to pay for the drinks and get the starter free instead as we were quite hungry by then. Finally, after waiting for 5 mins and sweating out in the fur coats, we got our drinks coupons. The guy at the counter gave us some 2 green coins and never gave the bill! When I specifically asked for the bill, he gave me a bill which mentioned just one drink. On requesting him to give me another bill, another long wait ensued. The total amount for 2 drinks came to Rs 1000/- which quite surprised us as we visit night clubs in Mumbai regularly and only the creme de la creme are priced so high for cocktails. Anyways, we took the coins and went inside but were again sent out to get 4 coins. We were getting exasperated by now but by then the guy who gave us our bills came to the bar and told us we'll get our drinks, they're ready. FINALLY! With our drinks cradled in one hand, we finally got the time to survey our surroundings and what a deal-breaker it was. Ice melted off the walls, water dripping from the ceiling on our head, slushy floors, etc. The seats and tables were also semi-melted and the white rugs on them soaked through. I set my drink on a table to sit and the drink almost slid off the table! My poor friend's dress was soaked through (yes, through the protective fur coat layer). The drinks too were a sore disappointment. The Margarita was decent but the Pina Colada had absolutely no Pina. All it felt was a mix of coconut milk and vanilla ice-cream. The drinks weren't served in ice glasses as advertised by them but regular cocktail glasses. With trashy hindi item songs (Jalebi Bai, etc) playing in the background, no place to sit and a retinue of drunken 16 yr olds demanding free booze from the bar-tender and creating complete havoc all we wanted was to get out. We quickly decided to place the order for starters. There was hardly any variety and I called for a paneer tikka while my friend called for some non-veg delicacy. The non-veg dish was good and my friend liked it. The paneer although it tasted good, just felt like paneer pieces marinated in vinegar and rubbed over with salt and chilli powder. And none of it was 'hot'. It was lukewarm at the best. We finished our meal and couldn't wait to get out. And get out we did. We decided to dump the dinner -couldn't take any more, and just literally ran out! Luckily we had a back-up plan so we could salvage the little of the night that was left!
The first thing I resolved to do on returning was write a review. And also decided to check their site for dishes/hygiene/and prices. To my surprise, I discovered that the prices for the drinks on the site are clearly mentioned to be Rs 250/- each while we were charged some 1000 odd Rs for 2 drinks! Rs 370 was the actual price of the drink - a far cry from Rs 250. So much for VAT and Services charges? Also none of the recipes mentioned on the site were there in the lounge. There were some 3-4 dishes and all regular, basic Punjabi recipes. Such cheats they are!
Bad hygiene, bad crowd, bad music, bad drinks, bad service, bad food and (possibly) wrong bill! Call them and they'll say the menu on the site is not updated. Disgusting experience. Absolutely horrible. I have more than half a mind to sue these B******s.
I hope Mr. Aalok you respond to this. And yes, I still have the bill.

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2.0

Pathetic & Chaotic

This was supposed to be a unique concept or so we thought and hence we were looking forward to a great evening. However what we experienced was a nightmare.
The lounge is strictly ok nothing exceptional or great and needs maintenance. The floor tiles have cracked, the it smells like cold storage.
We had obtained the vouchers from www.snapdeal.com and were a group of 13 persons. We had pre booked a slot for 9 pm and we were there at the scheduled time. We were informed that we may first visit the lounge and then go for dinner in 30 minutes.
However, there was no proper waiting space/lounge sitting space and there were already 20 persons waiting for the dinner. However till 10.30 pm we were waiting. There is no concept of priority or booking time. Though we had booked, in advance we were informed of the time, they had already allotted the seats to others. We had senior members and children with us but finally we got in at 10. 45 pm that too only 6 members of the group and the rest along with children were forced to go to the neighbourhood restaurants since they were already hungry. The space was then made available for the rest at 11.15 pm. The fixed menu only started coming in after 11.45 pm.
One silver lining, exceptional service by Rohan who was the only person serving and with a smile. The food quality is also not great, but ok not really value for money.
It seems that the management is only taking the excess bookings without having the requisite infrastructure in place. Overall, a total chaotic experience.

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3.0

Fair Enough

Good to feel such a cold atmosphere in a city like mumbai!!!
Too expensive.. Food does not match with the price tag..
Worth visiting once,,,, only for the ICE LOUNGE!!!

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4.0

Very good

Honestly I was a bit sceptical after reading the reviews on burrp,I had vouchers from a deal site and booked this place for my parents anniversary.Must say,this place was truly nice and enjoyable.Good concept,great food and courteous staff.The owner Mr alok was there to personally take care of everyone.The food was delicious and the service good.On the flipside (because of which I gave one star less) was the fact that the floor of the ice lounge was slippery due to some leakage,but I guess that is not a big problem cause the concept of the ice lounge totally covered up for this flaw...All in all,nice place to visit and revisit...

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1.0

Horrible food, unclean lounge..but good service

I went to this place with a discount coupon (thankfully). Could not get through to their landline no since 3 days so called Aalok who I believe owns the place. He was helpful & courteous and had me booked at the required time.

Once there, I was told the ice lounge is full so rather have dinner first. The guys at the restaurant (so called fine dine restaurant) said the restaurant was full so rather visit the lounge first! I managed to convince them to let us (two of us) sit on a table meant for 8 which was unoccupied since half an hour. I must say that the staff was quite friendly unlike mentioned by some reviews that i had read here earlier. Unfortunately friendly staff is the only area that I would give a thumbs up to. This place fails in everything else.

Now for the "four course fine dine meal". Let me take this course by course

1. First course - Soup : just a veg manchow soup, no choice

2. Starters - baby corn koliwada and fried wontons both served cold, as if freshly made in the ice lounge! Non veg starters were good but then my expectations had bottomed out seeing the place so anything decent seemed great

3. Main course - just 1 mix veg sabji, chicken do pyaza and thai green chicken curry (more curry, less chicken..i had to literally hunt for chicken pieces)

4. Dessert - just one dessert "jazrani phirni", kept in such a tiny bowl that you would miss it

the entire food was cold.. even awesome food doesnt taste good when cold so u can imagine how their fare would taste..these guys must learn that adding prefixes like jafrani, gilafi etc does not add the "fine" in "fine dine"

also, i fail to understand the choice of menu..thai, chinese, indian all mixed up..no justice to a single cuisine
now for the ambience

1. one area of the restaurant was not even lit..giving it a very grim look

2. the buffet was served on a table that was very high..short ppl beware..u wont be able to even peep into the dishes

3. just 1 common washroom..yes there was waiting for the washroom as well

4. ice in the lounge was melting, so the floor was kind of watery and unclean with all the people stamping in it

now for the ice lounge experience

the jackets seemed a wee bit smelly so i asked the guys when they wash the jackets..i was assured that the jackets are washed before being handed to any patron..but the jackets given to us were wet at the sleeves indicating that some1 had worn them inside the lounge and they were given to us without being washed

the ice lounge is a very very tiny place..and it was packed..hardly room to move..reminded me of a local train although i am exaggerating a bit

it wasnt so cold..probably cuz of the no of ppl inside...i could easily take off my gloves and jacket for a good full 5 minutes

there was a used soup bowl lying on one of the ice tables and it wasnt cleaned for the whole time that we were there (close to half an hour 45 mins or so)..this place scores 0 on hygiene and cleanliness

the songs played were "darling aakhon se aakhen char karne do", "hoja fully faltu"..some dj eh????

all in all an okay experience for 550 bucks (although i wud prefer spending 550 at a place like bbq nation or mahjong where i have no complaints about the food)..i really pity the guys who must hv paid 1750 for this!

again, i must acknowledge the friendly & courteous staff..bt then when the food and the overall experience is such, they have to be friendly to match up

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5.0

Magnificent Place

I got to know about this Cool Palce from Snapdeal . We opted for the Set Course meal and ice lounge entry, which costs and 550 bucks including taxes. It totally beat our expectations!!
Great service, chilled-out atmosphere, and an awesome variety of amazing food makes this place not just a must-visit but a must visit again and again.
Cheers!!!!!!!

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1.0

fine dine experience and set meal ???

hello mr owner I want to know what do you mean by fine dine experience and set meal ??? If you call buffet as set meal and adding on to it you called it as fine dining I need to say you need to check your knowledge in hospitality... Total disaster on my first visit.
even worse
The cocktail are so expensive even more expensive than some five stars .you would say "you are paying for the experience" .HAAAA. then why do you charge admission fee.
waiting for reply from management
.

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1.0

Something Fishy !!!!

Wake up burrp !!! All good reviews are first timers and immediately after the bad review is written, strange and fishy isnt it.......

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Switzerland in Andheri

It was a just two week before I heard about this Place 21 Fahrenheit so I made my own reasearch as I like collecting more info about new thing s in this regards and to know or ei visited this 21F which is located in Oshiwara..

I went there with my GF to check out ...21 Fahrenheit comprises a small place where the walls, seatings, curtains and even the glasses are made of ice. Clever lighting bouncing off the ice creates a magical effect.At the enterance of ice lounge we we were given a freshly laundered insulated jacket, gloves and even boots (for the Ugg-less). Once inside, the instant icy chill and the blue & red dim lighting are quick to set the mood..I was quite impressed by this and by the rappo there service people maintain with the customer as i Could find the r very friendly and attentive

..They had authentic Indian, Japanese, Chinese and Thai cuisine and an interactive kitchen even ...All was well and as I expected I got more than that I liked my drink on ice glass that even fascinated my GF we both had a very good and superb time over there.I must say that this place will soon be the collest place in Mumbai and will stand as a new heritage of Mumbai city.
A bit expensive though....as we paid 1000 per head as full cover ...I loved this and will surely visit here again a. i must say to all to have a visit here at once it gonna surely make u fell great!!!

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1.0

Worst experience ever!

I can safely say that this was the worst experience I ever had at a restaurant. The place sucks completely - from the decor to the staff and the food. When I caught hold of a snapdeal voucher, I was quite kicked with a 50% discount on a different looking/sounding concept. The idea I went with was a nice lounge bar with some ice caricatures. But to my disappointment, there was no such thing and the only thing that the place can boast of is tons of ice stored in a small dingy room. I have no idea how it can be called anything more than a creepy store room. The attitude of the staff was pathetic. Especially a guy called Prateik who acted as if he owned the place. At 500 bucks per person, the place was still not cheap, but we were given quite a lot of attitude and we ended up wasting close to 40 mins before dear Prateik could get convinced that we were 'eligible' to! The food was a colossal disaster. To our surprise, there is no fine dining and the food is arranged in a buffet with more of a theater style sitting. So if you dreamt of a fine dining/romantic experience here, you'll be thoroughly disappointed. It had more of a wedding style eating and sitting arrangement. I couldn't believe I drove down all the way from the town-side to Andheri for this ! I'd say – it’s a completely avoidable place. The website/pics/all that is used in the publicity is a total farce and the place fails to match up to anyone's expectations! Please don’t get fooled by the concept of an ice lounge - it only has some cheap music/cheap crowd/terrible dining concept/rude receptionist

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July 21, 2011response from management at 21 Fahrenheit:

Hi Deepali,

Inconvenience regretted. Please tell me date and time of your visit. I would personally look into the matter. Though we know the refund wont get the time & experience u wanted to have wid frens....We wud still sort it out..

lemme look into details ..plz bear with us till dat.

Aalok P
9819421304

Simply Awesome.... But need little improvement...

We went to this super cool place and had a gr8 time...... the experience was superb and very cosy and romantic (Ice Lounge)...... Good Music..... Food was also good. But they need to have little more variety for Jain Food and also work a little toward their desserts...........

Worth going for a wonderful experience...........

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July 21, 2011response from management at 21 Fahrenheit:

Hi Hetal,

really happy to see you find everything worth your time & money spend...We will keep oninnovating the menu at restaurant upstairs..Do checkout teppanyaki in case that interests you...Gimme a call when you coming next..


Aalok P

Ultra Cool Place

... and finally after waiting for a long time - we went to the ice lounge thanks to a coupon which offered me at 50% less... so as happy and as excited I could be - we decided to get in.

Called in for a prior reservation and Mr Sandy very politely asked us to come in... and why not? was a weekday and the place was not tht crowded! At the time when we walked in - there was very few ppl inside. Later another group came in. But good - we could happily explore the place.

After putting on the mandatory and much required overcoats and gloves we walked in the ice lounge. It was freeezzzing cold as expected. The ambience inside is nice. The lights are well done and there are a few benches/seats. Its almost like huge chunks of Ice slabs put in as walls, benches and a table. The snowman and flower vase were impressive though. DJ was playin sum Hip Hop so we requested him to play sum Bollywood.... Its a relatively small area but it takes a lot maintain I'm sure.

The bar serves mocktails, cocktails or whatever you wish to. The collection to offer was good. They give cards worth 250 bucks when you enter. The drinks are either priced at 250 or 500 or 750 and thus the number of cards. Something new. Nice - but extremely costly. The bartender was also very enthusiastic to ensure we have a nice time. Oh and they no longer serve in Ice Glasses as mentioned earlier - which dissapointed me. May be hey have change the concept...

Starters (card concept again) worth 250 was alright and was indeed served hot. But if you dont finish it off in 5 minutes it gets cold!

This is something new to experience in India and its good for a one time visit. or take ur frens n family if they r in mumbai. Don't forget to take the camera!!!

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The COOLEST PLACE in town!

Pun intended indeed! The Ice Lounge was a fantastic experience, with a great DJ, nice selection of drinks at the bar, and the lovely ambience of coloured lighting reflecting off the impressive ice. The food upstairs was equally a treat, with a good variety for vegetarians as well as meat eaters. Great place to have a private party, a themed event or just a place to literally CHILL! Highly recommended!

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5.0

Value for money

Heylooo guys ,,,great crowd,,average buffet for 550 but a rockin place to party & have fun...was there last saturday & trust me never had such a gala time ever in any club in mumbai...drinks in ice glasses & sizzlin starters on fire....was amazin to dance on the floor in minus 6 .....it was really worth every penny spend.......

am plannin to come next time with my college guys for a get together,,,i hope they have same DJ and bartender to make it an eve..

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4.0

Deffinately Worth a "TRY"!!

On my last visit to 21 Fahrenheit i was unable to visit the Ice Bar, But i must say was a fool not to try it that time..The Ice Lounge here is deffinatley worth a "Try" Last friday i made it a point to be there for sure. I was really impressed with the way this concept is actually executed. We were provided with the necessary clothing and Voila i was IN finally.. I had the experience of a life time.. the ice chairs/sofas were simply super!! The bartender was really sweet and made some nice shots and mocktails!! The ambience was simply awesum and was having a chilling experince..brrrrrrrr still feel the chills!! Thanks guys!! :) :)

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4.0

Good experience!!

I had been to 21 fahrenheit last month and really had a good time there. But unfortunatley could not vist the Ice bar that time so we were just chilling at the restaurant.. it was still nice!! :) The DJ was spinning sum nice music and we had a gala time.. We had a couple of cocktais and shots which were deffo a repeat.. Then for some yummy starters.. The mushroom jalepeno poppers were awesum.. was totally binging on it.. and so was the wasabi tempura prawns.. Overall it was a wonderful experience and wud deffinately would recomend this place!!Cheers!! :) :)

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disappointing..!!

writing a review wud b like copy-pasting mr.stranger's review..the concept of ice lounge was very promising but as the time passed by it turned out to be okayish or may be less than that...lounge's quiet small..which is ok but the dj apparently has jus 2-3 tracks which he keeps shuffling...coming to the food..i guess i'l prefer my canteen food over the buffet here...if they cant offer any choice for the starters soup main course or deserts in 'MERE' rs.550/-(per head)...why mention it in the deal...by cheating u can make the customers come once but not again..!! overall go once that too jus for the xperience of ice lounge,..but dont dare eat there..!!
ambiance- 9/10 (lounge) , 2/10 (dining area)
food- minus2/10
service- 2/10
value for money- 2/10
P.S. do ask ur gal to carry a pair of socks(though it might look stupid) unless u want her to be freezed to death..!!

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Crap place...just go for few snaps

I visited this place with two friends. Cover charge was Rs.1000 but when we entered in Ice lounge...it was just only a small room full of ice and everyone was clicking photos there...you can not spend more than 30 mins in that room..n cocktails are too costly with a shit like taste...I will never visit this place again and will not suggest to anyone in my circle...

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1.0

Worst Place.. Worst possible service

I guess since the day these guys started having deal on various websites such as snapdeal/sosats/etc., their service and food quality has gone to dust.. Even I was lured by the deal of having a four course meal worth Rs. 1750 for Rs. 550, and thought of giving it a try.. we called on a Sunday to reserve the place for 2, but were told that the reservations are already done for that day, and I need to call a day prior to get a confirmed reservation.. so I called in last week on Sat (July 2nd) to reserve a place, and got one for the Sunday (July 3rd). Both me and my wife were excited to go to India's first Ice Lounge, and weren't disturbed by the 1.5 hr car drive and painful traffic on Andheri link road.. well, when we reached there, I went to the counter on the ground floor and showed them my coupons, and he gave me 2 tokens. I asked if we can have food first, or are we required to visit the ice lounge first.. to which, the guy at the counter said that we can do either, but since the restaurant is full, we should visit ice lounge first.. I just casually went to see the restaurant upstairs, and to my dismay, the eating place was an area which should ideally be a waiting area outside the restaurant.. infact, I got confused and asked the waiter there where is the restaurant and why are people eating in the waiting area, and he said that this is the restaurant.. well, the restaurant was half empty, so we could have had our food first, but we decided to go to ice lounge first.. but again to my disappointment, the ice lounge is a mere 100x100 sq ft room, with watery surface and some ice slabs on the walls and few flat ice slabs where you can sit.. and there were few structures made of ice, and loud music going on.. there was a small counter (probably weirdest of bar counters I have ever seen) which served liquor but the prices were insane.. my wife had a mocktail and it set me back by Rs. 750!!!!! They should start having prices on the menu so that people know how much they will be paying for the drink, but I guess this is the gimmick used as most don't ask for price before ordering the drink...

Well anyways, after few mins in the ice lounge, we had nothing to do and so decided to take the dinner.. we went to the restaurant at around 9:30 p.m., which was again 50% empty.. In the coupon that we bought, it stated that there will be a choice of 2 soups, 4 started, 4 main course dishes and 4 desserts.. but this place only had a fixed buffet.. and we went to the soup counter, and it only had 1 veg soup (veg manchow I guess) and it mad mad spicy.. so I left the soup bowl after having a few sips, and went to the starters counter.. but to my surprise, 2 of the starter bowls were empty.. I asked the waiter, and he said that he will refill in a moment.. I took the only starter left, and ate it.. but it was pathetic in taste and cold.. so I decided to wait for other starters to come.. after 5 mins, I again went to the waiter and asked why he hasn't refilled yet, and he said sorry and that he will do in a moment.. I again waited for a bit and by then I realized that the service is pathetic and so decided to move on to the main course counter.. the main course had nothing special, and I tried all the dishes.. the chicken was a bit okay but rest of the dishes were absolute rubbish.. my wife did mention that the chicken looks stale, but still we ate it.. then we moved on to the dessert counter, where there was an empty bowl and a name board saying "mango pudding".. I asked the waiter where is the mango pudding, and where are other desserts.. he said that they only keep one dessert, and he will replenish the mango pudding bowl in a moment... he again took 10 mins to refill, and I went to him and told him that you have the worst possible service, to which he just laughed.. I had decided by that time that I will post a review on burrp no matter what as people should be aware of the pathetic service and food.. well, after 10 mins of wait, I took the mango pudding and it was plain rubbish.. so we left it after having a spoon, and left the place immediately..

well, the story doesn't end here..both me and my wife had upset stomach the next day, thanks to the stale chicken my wife was complaining about... and when I went to office next day and discussed with few of my colleagues about the experience at 21 fahrenheit, they said that they too had similar experiences and they stated that the menu was exactly the same as what I told.. so I guess these guys just reheat and repeat the food from previous day(s) until it gets exhausted, which clarified why we got upset stomachs.

Guys, believe me, this place is not worth visiting.. don't go there at any cost.. I would have given it a zero star, but there is no such option

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please dont visit this place

i visited 21F .had taken an offer from sosasta.com in RS. 550.
its pics actually show that its a beautiful plc,but it is not.
it is yukk
so small
no place to properly sit or stand
no dance floor
in a small room kinda area,2 spaeakers are kept on the floor itself.no place to dance.
ppl were just standing up on their places itself and dancing
its true that there is ice there nd cool temprature.
but what it exactly is ,in a word just shit
i simply wasted mah 550 rs in which i was offered a 4 course meal as well.
the receptionist kept delayin mah appointment sayin gtable is not free.
but there is nthin as such.
in fact the meal was served in a small lane kinda area.with chairs kept there.
just grab ur chair n sit.
nd food too was yukk
i paid so much nd again i paid at Mc D,cuz i cdnt eat nythg there.
the sweet dish included a mango pudding which indeed tasted lyk a custard,in all it was a WASTE of mah money
SHIT
ppl pls b4 going there think twice.

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5.0

Awesome Experience 2011-06-02

guys this place is fantabulous........Nice ambience.Nice DJ.food was delicious..BEST HOSPITALITY. Mr Pratik was toooo good to us. .Me & my gf was very happy being in 21 Fahrenheit on our anniversy. we are looking forward for next time......
Thanks a ton guys...cheers!!

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1.0

Dont buy any Vouchers

Guys i have been calling this people since so many days but they are not doing my reservation just because i have a snap deal voucher.... on top of that they hardly attend your call.... my voucher is gettng expired soon and there isnt any response from this people.... they are just fooling everyone through snapdeal and many such websites. plz dont be fooled like me... i wasted my money by buying these vouchers.....
BAD HOSPITALITY......
IF THEY CANT ACCOMMODATE PEOPLE WHY DO THEY SELL SO MANY VOUCHERS?

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2.0

Not worth all the hype,Dont even taste the food...

First of all u sell vouchers on daily deals site, then u dont pick up ur phone lines for entire day, and when in the evening when any one finally gets through u tell we accept reservations only in the morning.I got a reservation finally for saturday.

When i reached this place, My name wasnt in the register, Had to Wait there for 10 minutes to confirm my booking.After which i was given 2 food coupons.The Ice lounge is good n chilling but there was no propper hygine,Used plates were lying here and there.Music was ok.The drinks there are really exobitant Rs 500 for a 60ml vodka, thtz too much.U can get a full bottle of Vodka for tht much of the same brand tht i had. Plus What ever u buy in the Ice Loung NO BILL is Provided for that. The Bar tenders take the money and give u the drink.On their site the Rates for alcoholic drinks are different and when u go there they are different.
Now Comming on to food. This was the Worst part of the entire experience.
I mean u should just close down that section,
the menu was-
Hara bhara kabab,veg crispy,seekh kabab,chiken chinese style,veg manchow,palak dal,veg kadai,veg manchurian,chiken do pyaza,chiken chilly,rice,haka noodles,breads and mango suflay.

Only edible thisngs were seekh kabab,soup,chiken chilly,chiken do pyaza. Rest all were atrocious . I had a spoon of mango suflay and i had to remove it from my mouth, It was so bad.One more Shocking thing, this This Place Doesnt Have Any TABLES, U will have to eat like u are eating in some ones wedding, sitting on chairs with plate in your lap or hand.

Over all not a good a experience,Just go there if u wanna chill in the ice lounge, nothing else,food bad, drinks exobitant,bad hygine.

By the way i just remebered, while i was eating food a waiter just came, Pick up 2 hara bhara kebabs from the spread and ate them in front of every one.I mean wtf is this.
over all ok expericne,My gf was happy bening in ice lounge so its fine.

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Superlike!!!

Guys there are just no word to describe the experience i had..simply awesome!! now if i wanna ever visit a igloo, i dont have to travel all upto iceland...have the very option in the heart of mumbai wid a Bar..Dj...Lighting...rocking crowd...a simply perfect arrangement!! thanks a ton to aalok and pratik and all the staff coz they really know wad they are doing man! the food was delicious...the resto was clean...the ice lounge was a perfect saturday nite hangout!! I had the time of my life..i am so so looking forward to the one coming up at palladium!!! n looking forward to met u too aalok..lets catch up smtym man..

P.S. : the chick wid i had gone was impressed too! ;)

And i wonder if the ice blocks dissolve due to the warmness wid which the staff takes care of its guests!!!

Thanks a ton guys...cheers!!

Rahul

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June 30, 2011response from management at 21 Fahrenheit:

Hi Rahul,

I really feel grt to listen this out from you as with so many vouchers being sold & guests struggling to get reservations...if boys are taking care of everyone...I m reaallly happy bro..

We always aspire to be finest when it comes to service & food..next tym wen u around...i will make a point to b there....

Cheers.
Aalok P
9819421304

good really good

im not good wid words n phrases but will reallly like to share my xperience on burrp i visit this place almost every alternante weekends trust me guys the place is simply funtabulous "unique" is the rite word fell in love wid ths place music can be a dissapointment sometimes
the staff is very good friendly n helpin
the ice blocks are started meltin (fix it guys plsssss)
the food is awesome (specially indian n chinese)
the ambience of the restaurant upstairs is wonderful (givs dat english colonial sort of a feelin)
buffet needs to get some more variety
totally in luv wid da desserts u people serve specially the pan ice cream
need to get a couple of more washrooms
parking is taken care of very well
all in all a great experience keep up the good job guys luv u

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June 30, 2011response from management at 21 Fahrenheit:

So finally u have come Devil.... :)

Great to see you liked everything dude...yes..blocks melt teh moment more than 50 guests walkin...n trust me we are really finding it difficult to manage with full reservations even on weekdays....let me find a way out..Washroom is something we have already started working on.,,,

Do lemme know ur next visit bro.

Cheers
Aalok P
9819421304

good really good

im not good wid words n phrases but will reallly like to share my xperience on burrp i visit this place almost every alternante weekends trust me guys the place is simply funtabulous "unique" is the rite word fell in love wid ths place music can be a dissapointment sometimes
the staff is very good friendly n helpin
the ice blocks are started meltin (fix it guys plsssss)
the food is awesome (specially indian n chinese)
the ambience of the restaurant upstairs is wonderful (givs dat english colonial sort of a feelin)
buffet needs to get some more variety
totally in luv wid da desserts u people serve specially the pan ice cream
need to get a couple of more washrooms
parking is taken care of very well
all in all a great experience keep up the good job guys luv u

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June 30, 2011response from management at 21 Fahrenheit:

So finally u have come Devil.... :) Great to see you liked everything dude...yes..blocks melt teh moment more than 50 guests walkin...n trust me we are really finding it difficult to manage with full reservations even on weekdays....let me find a way out..Washroom is something we have already started working on.,,, Do lemme know ur next visit bro. Cheers Aalok P 9819421304

good really good

im not good wid words n phrases but will reallly like to share my xperience on burrp i visit this place almost every alternante weekends trust me guys the place is simply funtabulous "unique" is the rite word fell in love wid ths place music can be a dissapointment sometimes
the staff is very good friendly n helpin
the ice blocks are started meltin (fix it guys plsssss)
the food is awesome (specially indian n chinese)
the ambience of the restaurant upstairs is wonderful (givs dat english colonial sort of a feelin)
buffet needs to get some more variety
totally in luv wid da desserts u people serve specially the pan ice cream
need to get a couple of more washrooms
parking is taken care of very well
all in all a great experience keep up the good job guys luv u

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June 30, 2011response from management at 21 Fahrenheit:

So finally u have come Devil.... :) Great to see you liked everything dude...yes..blocks melt teh moment more than 50 guests walkin...n trust me we are really finding it difficult to manage with full reservations even on weekdays....let me find a way out..Washroom is something we have already started working on.,,, Do lemme know ur next visit bro. Cheers Aalok P 9819421304

3.0

Guuuuud

Good experience, can be even great if the temperature could be still lowered down.....Good DJ and lightening effect....

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June 30, 2011response from management at 21 Fahrenheit:

Thanx Ashit....do try our pan - asian cuisine when u r back...

Cheers

Aalok P
9819421304

Big Disappointment

Had huge expectations before going there having seen the website and all slick pics. Was a walk-in customer paying 1000 bucks a person - so obviously expected a lot.

As others have accurately described it - it was a small room with blocks of ice doubling as walls and leaky roof - was VERY VERY dirty - chewing gum stuck to the ice near the seating area, old dishes and glasses around - I had to call the waiter 2-3 times before he cleared the dishes. He did not remove the chewing gum - was disgusting sitting there. The bar area was also very dirty looking.

The DJ was to put it very mildly - BAD. Even if the music was good it would have been worth it - but it was not so. A normal persons music playlist would be better than the crap the DJ played.

Drinks & food were expensive. Which is understandable for the unique experience that is being offered. Just that the experience was not at all up to expectations.
The crowd was also a big let down - mostly families with uncles & auntys, groups of young college boys - all seemed to have taken the snapdeal offer. Just saw 2-3 couples the entire night. Not at all a happening crowd.

Was a bit surprised - the concept has potential - it could REALLY work if the management were to rectify the obvious flaws.

If I had to share one positive - i'd say that the food was ok.

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June 30, 2011response from management at 21 Fahrenheit:

Hi Rocker,

Apologies that we cud live upto the expectations..We were undergoing renovation in interiors & change in management & staff brother....and trust me ..I wont disagree to any flaw that you have mentioned ....Things have changed for good & I would like to invite you again to see ..how watever you have pointed put has been taken care of....

Do lemme know your plans....Once again sorry for that days's mishap...

Cheers

Aalok P
9819421304

4.0

Awesome Experience

I took the offer thru snapdeal and was really disppointed initially because whenever i had called i was turned down saying he bookings are full and no advance bookings were taken for more than the next day.
However, after seeing Aalok's nos online i msged him and he ensured that i will get the booking done the next week and i did get it.
It was an awesome experience, since i had been there with my parents and brother and they simply loved the place. Infact my mom n dad did happen to shake and move a bit, which was an awesome thing to look at.
The food was decent enuf. I found the kababs in the lounge okaish. However i loved the mango pudding n the paneer gravy dish.
Keep it up!! nice effort and excellent service, i must say.
N ya i love the way u have taken trouble of replying to all the negative comments too :)

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1.0

Naam bade....darshan chote

The phrase correctly suits this place. When u pay nearly around 1000rs as entrance u expect to c a nice ambiance..but al v got to c was how an ice storage looks lyk. Broken and leaking ceilings, pathetic slippery floors were a nice touch to the freezer lyk place. When v entered the place there is nuthin to look at except to big blocks of ice.
The starters were nuthin better than wat u have at chinese corner below ur house and they serve it in saucer wat tea stall serves special chai in. 1000rs for the buffet which had only 1 non-veg dish...steam rice...dal...nd roti.
Had a big disappointment to the hype tht was created for this place.

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2.0

Average

I went to this place on 14th of this month... had gud expectations from the place but somehow i was disappointed. To start with area is small for big group, the service was very slow,the staff was not very welcoming other then the guy on the reception. the cover was 3000 per couple but not worth it. also on saturday night at 11pm only we 6 friends ver ther still any started took 30 mins to come. so in all not a good experience..

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2.0

Average

I went to this place on 14th of this month... had gud expectations from the place but somehow i was disappointed. To start with area is small for big group, the service was very slow,the staff was not very welcoming other then the guy on the reception. the cover was 3000 per couple but not worth it. also on saturday night at 11pm only we 6 friends ver ther still any started took 30 mins to come. so in all not a good experience..

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2.0

Wanna Visit..No resrevations for snapdeal vouchers

Hi Aalok,

I had heard some good reviews about this place and so always wanted to visit it.
I got this good offer on snapdeal to visit the place..which could be a good opportunity to visit and judge the place..However looks like customers with snapdeal vouchers are not given priority in reservations...
This is a real disappointment since I have been calling since 3 weeks now for reservations and well in advance..However as soon as I mention that we have deal vouchers..the reservations go FULL...Can you please help since I am really looking forward to visit 21 Fahrenheit..

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Good place to be ...

Been there, place is good, bit small, but overall had nice exp...... I liked Juice being served in ice glass.....U shud visit atleast for once ......beaware don't go there to get drunked or else u will be disaapointed as it is bit expensive & not for that......rgds.Manoj

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was great

Had taken my mom there for her birthday and we enjoyed a lot.. the place to be... thank you 21 Fahrenheit.. it was rocking...

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May 10, 2011response from management at 21 Fahrenheit:

Hi Atom,

really grt to know u loved everything at 21F. Do let us know wen u r plannin ur next visit.
Regards to aunt.

Aalok P
9819421304

Purchased a Voucher from Deals & you

Hi Aalok,
I have purchased a Voucher from deals & you and it gives me a free entry to the ice bar and 4 course meal which includes starters, soup, main course & a dessert.
so i wanted to know that u have limited options for this deal from the menu ??
and m trying to call up Pratik or Pradhnya from long time but no one bothers to answer my single call for the enquiry and for prior reservations. so is it ok if i call u up and get the details ??

waiting for your reply.

Thanks & Regards,
Rohit Bhagoriya

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May 10, 2011response from management at 21 Fahrenheit:

Hi Rohit,

Call me anytime & we would certainly get back to you with all teh details.

Aalok P
9819421304

The ice box..

Take a medium sized air conditioned room, line it up with ice blocks on the corners, fit some multicoloured lights all around the place and voila, u have an "ice lounge" called 21 Fahrenheit! No thank you, I would rather sit in my fridge....

So where do I start from ...the fact that the place is over before you know it, the really bad food, the leaky ceilings...the place seems like that they have lost interest in it.. you may have fun if you go in a group, but otherwise its a real downer. After seeing all the photos put up on burrp, i was expecting an experience out of the ordinary, but it was a huge let down...

the less said about the fine dining resto on top, the better.. with ambience like a hotel room was converted into a restaurant, it was the absolute worst..

you can give this one a skip!

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May 10, 2011response from management at 21 Fahrenheit:

Hi Mcenroem,

Ur visit certainly is a disappointment. First of all my apologies for everything that went wrong. For us constructive feedback is always taken care of.Now let me address your concerns one by one :

1. place is small : forsure , this 820 sq feet bax is smaller than any bar in Mumbai, but second biggest Ice bar of the world after one in sweden , thats 900 sq feet.

2. bad food : please provide me details about the order & i wud be in proper position to get back to u on this.

In no way I wud justify a

Amazing Place

Hello Aalok, I was jus searching some more theme based restaurants / lounges and dont know why starting reviews about 21 F, and surprisingly and shockingly there are many negative feedbacks which i cant even dream offffff.
I visited ur place long back on sept 19th last year on my bday and found it to be the most rocking place, everything mean everything rocks in your ICE Lounge, I dint tried the fine dining but ICE Lounge still fascinates me alot.
I have noticed that many negative feedbacks, are from snapdeal's customer, I am coming back again on this Friday 13th May and unfortunately as snapdeal's customer this time. I am a little worried after reading the reviews but really feel confident after reading the way you are replying to them. I would request if you can personally oversee that everything goes fine on May 13th.

Ankush
0 95 865 40 760

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May 10, 2011response from management at 21 Fahrenheit:

Hi ankush..

gimme a call or ask for me once u r there...Dont be apprehensive ..its goin to be rocking. Snapdeal or regular, for us guests are valued & so are their opinions.

Trust me its goin to be awesome. infact I m sure u r gonna be next reviewer givin us 5 stars ;)

Cheers

Aalok P
9819421304

1.0

Bad Snapdeal offer , Awful experience

This was one of my worst experience I ever had, got this great offer from snapdeal calling it a 4 course meal with Ice Lounge. I have visited this place 30th April and the food we had was really pathetic food, My workplace cafeteria serves better food than this. The Steam rice half cooked , the rotis were burnt, chicken was awful and never had this kind of food. Dont know why it is was called a 4 course meal when it was just buffet, ofcourse one cant expect much in that Rs530/- deal but still you could have provided good food. we get unlimited thalis for 500 bucks in most of restaurants , That was about the food part, about the Ice lounge the much hyped ones, its a disaster place actually. The starters which were given in the ice lounge looked like it was cooked by some street vendors, we had one non-veg starter and veg ones, both of them tasted bad. Ice lounge is fine just for a visit but not for food in the restaurant. I felt I was lucky to get this snapdeal, later I realised I was cheated by this cheapo offers, people who ever want to check out this place, beware of the food, that might upset your stomach with all half cooked items. No one was available there to take our feedback or complaints. We waited atleast for 10 mins someone to turn up and listen to our grievance, atlast when we were getting down the from the restaurant there was someone to listen to us, to our utter surprise this guy says "no one complain abt the food till now, atleast 100 ppl had it" . he was not ready to listen to us. Over all a very bad experience. People dont get cheated with this kind of some cheapo offers.

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Iggy9 - Burrp User

Iggy9

1 Reviews

April 25,2011

4.0

A unique experience

Ice lounge..
Been thinking to be there for a while and finally managed it thanks to snapdeal which managed a great offer for people.. specially like me who do not drink...
Good ambience and staff is courteous.. As i had a limited choice in starters i liked the chicken hot garlic however the achari kebab was SAD.. felt like Tandoori Chicken without bone...
The restaurant is nice and i loved the veg gong pao & the mango dessrt with Ice Cream..
Also the personalised approach from the owners adds value to the experience (I deserve a complementary visit for this :P )
Overall a nice evening.. Just the seating on top should be revamped so it it does not give the place the same formal feeling like every other restaurant..

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April 27, 2011response from management at 21 Fahrenheit:

Hi lggy,

Grt to know finally u came here...& am more happy that though we had put limited options for the set meal for snapdeal, u liked most of it.
Good news, we are actually planning to revamp the restaurant upstairs...Gonna call u soon (n yes..u win a complimentary visit) so that u can have a look & judge how things are fallin in place...

Looking fwd to your next visit ( do try the paan desert with traditional paan ice cream )

Aalok P
+ 91 9819421304

5.0

An experience that’s you won’t get anywhere else..

One cant imaging what’s inside there..
Can’t describe in words the experience I had. Worth every penny..
It’s a place away from dirt, pollution and heat of Mumbai.
I had these snap deal vouchers and it made my visit quit cheep. If it would have been only for ice lounge entry then too it’s worth it, food was like "Icing on the cake". As after snacks, soup and dance at ice lounge we went to dinner and food was good too…
I felt staff to be very cooperative and friendly and the turnaround time for my order was far less than any other restaurant I visited.
I would say it’s one nice place to party and hang out….

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April 27, 2011response from management at 21 Fahrenheit:

Hey Ketan,

It was pleasure to have you over here,,,Knowing you am sure u wud have nailed us for any wrong doing :p fortunate to see u liked it so much....but u should try our alacarte menu next time u r here...n yes do visit Molto Bello at Carter road...in case Italian is on ur mind..n stomach,,

Aalok P
9 19819421304

4.0

Amazin Restaurant !! looking fwd to hat trick!!!

Last time I went, it was new & had a unique feel to it....this time the place looked familiar & so my focus was not on Ice bar but the restaurant above which I missed last time.

So rather than going to the chiller Ice room, i thought of pouncing on some food upstairs.
Now since after Wasabi & JW , u have to go to Japan to get some gud sushi, wen i saw it on their menu, thought of giving it a try...My partner ordered some prawns with black pepper sauce & they were yummy.....

while i saw sushi being made in front of me at sushi bar, i minutely observed the kitchen ( they call it open kitchen) ...i have some restaurateurs who always say that if u see a kitchen, u would never eat the food.....but this is brilliant, they had an amazing kitchen with different ranges for veg / non veg & peculiar tandoors i swear have never seen in my life.

in the meantime sushi platter came & i saw wasabi dipped ( i think traditionally its outside) i ignored that and had the first one in my mouth & it was marvelous.....WASABI tops the chart but bye bye JW.....coz new sushi bar is in town....it was just perfect...with teppanyaki & dessert i finished my course & was ready to damages.

Prawns with black pepper (400 : a bit expensive)
sushi platter with teppan and dessert ( 650 : really great deal)

with a LIT (450) & cosmo(150) we finished our meal & close to 750 per head was d damage.

Ideally we dint need much service as the food was preplated but still would like to give my marks on different parameters like I dis last time..but for restaurant this time

Ambience : 4 / 5
Service : bill came on time :p
Food :10/10....
over all : AMAZIN


i m soon gonna make my hattrick with my fiancée & her parents as i need to show the complete package to them as well....

its a much bigger group.....Need some discount guys.,,,after all I am a regular guest now .....keep it up!!

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April 27, 2011response from management at 21 Fahrenheit:

Hey Gud Fud,

Thanx to patrons like you, 21 Fahrenheit is making raves around not just as an Ice Bar but as a fine dining restaurant as well...We are working on the menu & hopefully should be able to add some more delicacies..Do come to try it out....n yes we wud welcome ur group...just give me a shout..

Aalok P
981421304

Extremely bad managed for snapdeal offer

We wanted to visit the ice lounge for some time and when we notice a good deal on snapdeal, we decided to go and visit the ice lounge.

There are two parts to this review: 1. Ice Lunge 2. Restaurant.

Ice Lounge experience was overall decent. The jackets they give for the lounge are real good quality and I think they laundry them before re-using it. Overall, Ice Lounge was nice but it did not keep up to our expectations. The staff was really nice but the lounge was under staffed to an extreme. Poor staff was doing everything they can but they were not able to manage the place and the experience.

Restaurant:

It was bad. Awful. I do not have words for it. First, you just go up stairs and there was just nobody to attend to. It is supposed to be three-course fine dinning experience. Well, it ended up being a buffet where you have get even a glass of water yourself. The food was bad. Pure and simple bad. There are no other words for it. And did I say no service at all. I mean, literally no one except a poor waiter who was just taking the plates from the table so that next customers can sit and waste some more food.

After the visit, we thought that they over sold snapdeal coupons and were not able to manage it. Also, the deal was ridiculously cheap, so I could say it was value for money. They have 750 Rs for entry to ice lounge but the deal was 530 Rs per person including entry to lounge and dinner. We ended up giving some points to the management thinking that it was just a good deal went bad. But I saw the same deal came up again on snapdeal. WOW. All the respect for the management is down the drain. I was planning to go back the lounge by spending full money to have a proper experience but not any more. You cannot keep on giving a deal which you cannot deliver on the promise.

Snapdeal is a good way to attract new customers and you make money from their repeat visits. I think you have completely destroyed you reputation in my mind and many more customers who will never come back.

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April 11, 2011response from management at 21 Fahrenheit:

Hi Dear P,

The ideology behind the deal is that 21 Fahrenheit doesn't want to be a place for people with deep pockets only. Yes, the deal is really affordable for people like me ( might be cheap for u) but certainly value for money.

Before I respond back to complains, let me ask one thing. Where did we go wrong except the fact that we couldn't say no to 20 -25 odd people who came without prior reservation & we dint say them no as they had travelled from far.

U liked the Ice bar, u found it hygienic, u liked the condu

1.0

Awful!!!

This was the most awful placevisited..false information from the staff while booking...a big dissapointment in ambience...food sucked to the core...criminal waste of money

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April 11, 2011response from management at 21 Fahrenheit:

Hi Vinit,

If you can throw some light on your visit details, it would help us in understanding what went wrong? out of all dishes ...did all suck!! help me with details .

Aalok P
9819421304

Great Place to hang up

Hi Alok,
It was very important day of my life and i was serching for unique place to celebrate.. fortunately i found this 21 degree and they made my day with very good receptioning of guest and great food as well as nothing bettern than ICE bar.. 21 Degree F you Rock and No other places could be bettern to enjoy..... See you soon
We have enjoyed a lot in the ICE baar for around 2 hours and it is well managed.. believe me the team of this restaurant is worked very hard to keep it maintain as well as they take care of guest extremely well. coming to dinner part the food was awsome.. whether it is indian, chinese or anything. Now even you give me choice between any restaurant in mumbai 21 degree will be first choice without thinking... Thanks a lot to you people.. Keep it up i am really happy with your services..
I would recommend everyone to visit this places once because next time you will not be able to stop your self to visit again.. It is value for money and worth of spending time... Last but not the least thanks a lot my dear "Alok" that on my request you have made this day special to me... Will Owe this day to you.. Keep rocking

Pramod Bohra
9702078404

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April 11, 2011response from management at 21 Fahrenheit:

Hi Pramod,

we are really happy that we could make this day special for you. Let me know whenevr you are planning to come again,

Aalok P
9819421304

Looking for Great Time

Hi Alok,
The review on this page is making me to visit the place now. Today is my very special day of life i.e. i met with my life partner today.. Will be visiting your place today evening for great time.. Looking fowards for memorable time today... Thanks


Regards
Pramod Bohra
9702078404

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Good Ambience Sad Food

Dear Friends,

Yesterday was my first visit to this place. When I called the reception it was very politely answered and directions given perfectly. We were told it was 1000 per head for the ice lounge so we decided to just have a quite and peacefull dinner at the restaurant.

The reception was good with a smiling face. The server also was quite polite, the ambience at the restaurant was really nice with candle lit tables and we thought we would have a quite and peaceful evening. The menu was reasonably priced or so we thought. We ordered for a thai soup which I found was ok however my partner was not too fond of it. Nevertheless we thought the main course would be good so we decided to go for mughlai gravy and roti.

We asked the server what he would recommend so he suggested we have murg awadhi and we ordered the same. When the main course arrived it was kept on our table, normally at other restaurants its served on your plate however here that wasnt the case. So we self served and started of with it and realised the food was completely bland. If it was a mistake we would probably try this place again but thats not to be. On asking the waiter if there was something amiss he said it was cooked properly so then we were sure that we were not meant for the restaurants food at least not for the thai and mughlai.

We have had a lot of chicken awadhi but none so tasteless. We decided against going for the desert even though we wanted to change our taste but did not want to take a chance with it. On a wednesday evening we were the only ones in the restaurant but still we had to really struggle to get the waiters attention may be they focussed more on the ice lounge and did not care much for the restaurant.

When the bill arrived it was 610 we paid service charge for no service!!! remember the food was never served on our plate. And all the jazz for the "ICE experience" I really would not want to experience having bland food on a glass plate or whatever it is. As mentioned in the below reviews its for the likes of "Rashmi Uday Singh, Vir Sanghvi & Prahlad Kakkar" definitely not for common people who want to have a good time.

If Chefs are imported then I prefer domestic chefs who make really delicious mughlai food. Its easy to fool people about international cuisine as most would not know what it should taste like however Indian should not and cannot be fooled in India!! This place will do business so long as another ice lounge does not open. The least your can expect out of a restaurant is to serve tasty food is that too much to ask? At least serve after mint with your bill!!!

The best part is this restaurant is close to mega mall and on the last floor of mega mall we had really yummy naturals ice cream!! thats another positive point of visiting this place. And all the rant about competitors writing against you etc etc I really doubt that now. On the contrary most positive comments about your place are first timers!!!

Definitely not going there again there are quite a few good restaurants around so please look around before you enter here. All the best to the restaurant and its management.

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April 7, 2011response from management at 21 Fahrenheit:

Hi Melvin,

Thank you for sharing your views with us & complimenting us for staff & ambiance & my sincere apologies for completely disappointing dining experience at 21 F.
Feedback that you post is always constructive & we are in constant process of learning from the same.

I am sure that Thai soup & Murgh Awadhi must be not at par with the standards & I promise you we are going to rectify the mistakes.

Just to explain the cuisine that we do Melvin, its Awadhi & not Mughlai so we use least of spices & more of aro

April 7, 2011response from management at 21 Fahrenheit:

Dear Aalok,
Thank you for your reply. If you are aware that your customer is not happy then it would be wise to catch him/her then and there, rather than wait for his review on burrp. Its sad that the chefs from ITC and Taj cannot cater to a local palate whereas in the said hotels they cater to international orders. Using aromatic herbs in an Indian (awadhi) gravy does not really taste good it gives a very funny flavour which is neither thai nor Indian. (forgot to mention this in my review).

As you said "I am sure that Thai soup &

April 8, 2011response from management at 21 Fahrenheit:

Dear Melvin,

When I said I am sure..I admitted that since you are a foodie, if you are saying something with so much grit, we must b at fault & I wont argue ...and not that I believe the food is horrible. As I said, we are changing the menu after getting feedback on same, am sure you wud see it soon .
I know in no way we can compensate for the losses, but believe me, I personally apologize for everything that went wrong & would certainly learn..

April 8, 2011response from management at 21 Fahrenheit:

Thanks for answering part of the question but the other part remains unanswered.

Whats the restaurants view on pricing and service charge? Why should a customer pay for a service he/she does not receive? (i.e. food not being served on your plate)

April 8, 2011response from management at 21 Fahrenheit:

Dear Melvin,

I am sure that you have dined across globe. That includes dining at fine dining, casual dining & bistros. There have been certain changes in Hospitality sector like :

1. No salt and pepper on table
2. No finger bowls
3. Plated portions
4. Service charge included in the bill rather than promotin the tipping part.

Now let me address your concern. Certainly we serve the portion on the table & not plate as we do single portion meals & one main course is good for an individual.

Still at

Super Duper Fun

Hi Alok,

thanks for all ur help...
this plc really rocks... good music.. good drinks... good food.... everythin....
This was a plc to be in...
All ur staff members are very cooperative... and very professional...

Lookin fwd to be der again after the WC.....

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April 7, 2011response from management at 21 Fahrenheit:

Hey Kavita!

Great having you over! We are happy to learn that we've been able to increase for fondness for Thai & japanese food!!!

All our fullest efforts are made to make sure that we pamper you and consider it our outmost duty to give full justice to the time that you spend with us.

We promise more happiness coming your way the next time you are with us! May b IPL!!
Thankyou once again for trying us out!

Regards,

Aalok P
9819421304

5.0

Freezing Experience

Hi Alok,
Had a awesome time...concept of ice bar itself is very unique.
Thanks for all the arrangement...my hubby liked it alot and cant stop praising the place!!!
Best wishes from both of us...

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April 7, 2011response from management at 21 Fahrenheit:

Hi Shruti,

Once again happy marriage anniversary...I should thank you for helping us out in making that eve all the more special. My apologies as I cudnt be there for most of the time unlike I promised.

But next visit, and we are going to party harder.

Best Wishes

Aalok P
9819421304

4.0

Oustandingly Superfilicious!!!

An awesome experience which cannot be described in words. Well to enjoy this wonderful place all you need is a good moment to celebrate, the capacity to eat and drink and of course a good partner. a pretty affordable place for any layman to even think of enjoying London in Mumbai, Oshiwara. the idea and concept for this lounge is outstanding and s looking forward for huge place to enjoy hugely.

Regards,
Romana Raz

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April 7, 2011response from management at 21 Fahrenheit:

Hey Roma,

This dp shows hangover of Ice lounge is still there..:P, Am still waiting for you & your special fren to come & dine at the restaurant upstairs..Hope to see u soon

Cheers!

Aalok P
9819421304

g_anu - Burrp User

g_anu

1 Reviews

March 26,2011

1.0

horrrrible and the most pathetic experience. . .

21 farenheit is the most pathetic place i've ever been to and thanks to snapdeal for it. . . infact more than the palce its the management and customer service who makes or breaks the place and thats one things which is missing out here.... And yes guys even if u make a reservation, u still cant be sure to get a place on time and the management(infact the owner himself) is super proud of it.... anyways after waiting we got a place in the restaurant and to our surprise when we went upstairs it was almost empty wherein the management had told that its completely "packed".... hats offff. . . and to add to this the fooooood was super pathetic and cold.... i really would advise alll "sensible" to really stay away from this place......

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5.0

21 Fahrenheit

Some ppl sayin bullshit abt 21 Fahrenheit but my experience abt 21 Fahrenheit is vry cool ,
i knw dis place i visit dis place constantly , ppl dont want to liv der lif widout bugin der head in other bussiness are do such a dings... i m vry upset wid dis kind of reaction wid ppls, realy cool place n evry ding is vry vel settled n servent r also vry cool, helpful n vry friendly. i lov dis place n i cant stop my self to go der coz of such a bullshit ppls ....

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Appu7 - Burrp User

Appu7

3 Reviews

March 11,2011

1.0

Way to go !!!!

Hats off to you Shreya for exposing this sham of a place.....
sadly its not the only one on burrp....
there are other places too which thrive on the back of these one time reviewers...
as a policy burrp should delete such one time reviews where the poster has been inactive for lets say 6-9 months afer posting such reviews......
but instead they gleefully delete the ones which try to point out this fault....
i had exposed one such sham called "KONGPOUSH" (which dubiosly still occupies the number one spot on burrp......come on ....who r we kidding here??)only to see my review disappear the next morning itself.....courtesy burrp....
so much for freedom of expression on a public forum .....
surprisingly nothing gets done about these pesky one time reviewers......
am sure this review too wont see the light of the day tomorrow .......
go ahead burrp....delete this one too and let all those six fake reviews (mis)guide the foodies.....

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March 12, 2011response from management at 21 Fahrenheit:

Hi Appu,

Before you compare us with any sham or poush on this planet...lemem tell u who we r :

1. We r likes of Rashmi Uday Singh, Vir Sanghvi & Prahlad Kakkar...who are far better food reviewers than self proclaimed food critics that i find popping out every now & then.( though some are paid or are competitionn....i care a damn)

2. We were the guys who got the first Ice louneg in India, a technical challenge that has been on list of best places to visit in mumbai by Incredible India

3. youngest restaurant t

1.0

Disappointed once again!!

I totally second with you guys 'vishalagl9' & 'Srezzi'
Mr.Alok - My friend 'Sujata' has posted our experience n the lounge review (9 mar) + emailed the management reagrding the same.
She told me about the call you had with her today & your offer for us to visit you guys again.
Trust me, for once I even had given it a thought that maybe the staff needs to be given a second chance - But after this immaturity that you guys have shown by posting these fake reviews - No way do I ever want to visit 21 F.. again! Yes.. Grow up!!
6 reviewers - who join Burrp on the same day.. review only 21 F.. on the same day which coincides with the call we had with you.
Can you explain:
since 2nd March to 10th March - all these days - consecutively 21 F reviews are negative...
today afternoon we have a call with you to inform you of your deceptive 'ice lounge'...
withing FEW HOURS did you change the entire staff / brought some sense in your employees / got 'fake' customers who love everything about th place so much to review on burp AT THE SAME HOUR - all rating it 5 STARS ????
Who are you fooling??
As much as this was expected out of you... it would have been nice to see you accepting your faults and taking up the responsibilities!

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March 12, 2011response from management at 21 Fahrenheit:

Hi Shreya,

Since i have already responded vishal, srezzi & personally apologized to "SUJATA" for all sorts of mishaps on ur last visit...wont waste ur and my time on stretchin it....BUT YES!!! ur concerns for we not being grown ups...and u seeking explanation is somethin that I would love to answer....

yes...we havent grown....we are still small....who believe that every guest ( and not customer) counts and his/her feedback is critical....& I promise u ..that atleast till ur or my lifetime..we wont grow ...i wil keep on respon

5.0

21 Fahrenheit

it a place where u can spend ur whole life wid ur lov wid ur frds n vry imp drinks.A very cordial and friendly welcome given by all the waiters and employees there. must visit dis place 1nce u vll fall in lov to dis place. i vll rate 7out of 5 guys really awesome place..

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March 12, 2011response from management at 21 Fahrenheit:

Thanks for being really complimenting the place....Am sure u had a really rocking time..do come wid ur frens..checkout the new college offer we hv for all the students...

Gimme a call to know more abt offer & join the facebook page,,,

Aalok P
9819421304

1.0

WTF...

I completely agree with sreezi...these are obviously fake reviews put up by 1) First time reviewers, 2) Registered to this site only today and 3) reviewed only for this place.......I say...WTF...guys..grow up......nobody is so fool and you have made this thing so obvious that all these r fake reviews put up by the restaurant guys only after many bad reviews.......so Mr. 21 F---- you have lost me also as your potential customer by doing this cheapness......

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March 12, 2011response from management at 21 Fahrenheit:

Hi Vishal,

I agree with your response & had I been at your place, probably I mite have wrote same stuff. to sum it up for you in nutshell, as I have already responded Sreezi, putting fake reviews after an year of launch is something a place like us wont ever indulge ..simply coz

1. we have been awarded by Times Food Guide, Burrp & Golden Spoon
2. We never got bad feedback ever in the whole Burrp history for our food
3. Snapdeal got us a bit huddled coz unexpected rush was there,,,,,but my personal apology to 5% of all

Srey  - Burrp User

Srey

29 Reviews

March 11,2011

1.0

Really?

Is this place so bad that they need 6 fake reviews on one single day to prove they r 'sooo coool mannnnnn' ? Atleast dont make it so obvious then!!!
I was plannig a visit tomorrow and somehow chanced upon these multiple reviews while browing thru burrp...so I'm gonna pass.

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March 12, 2011response from management at 21 Fahrenheit:

Hi Srezzi, .

You mite have passed your visit tomorrow to Ice Bar,but had we been in fake reviews, we would have been chart buster by now.....We genuinely believe in original reviews though we ask our patrons to write for us 4 sure.

for past week we had crazzy rush becoz of Snap deal & we were falling tremendosuly understaffed. Infact guests who dint liek anything have been called by me personally toensure that this we can work on our lacunaes & without wasting much time.

still, wont convince you or defend myself, but

Oooooh Chilli Place

Wow!! it has been an amazing place so chilli and at the same time very hot. A cozy ambience for lovers and a cool hangout place for friends and family.A very cordial and friendly welcome given by all the waiters and employees there.Food as well was Yummy.Only suggestion, rates need to be a little affordable so more people can visit the place.Overall a grt8 place to spend ur weekends.

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March 12, 2011response from management at 21 Fahrenheit:

We feel great to get such positive feedback..Though your experience needs to be completed & for that you have to try our fien dining pan asian restaurant at level one.

looking forward to see you again.

Aalok P ( 91 9819421304)

5.0

THIS WEEKEND M FREEZING!!!!!!!!!!!!!!!!!!!!!!!!!

Hey remember Mr.Freeze of Batman fame ? guess wat i felt like m Mr freez when i visited our only Ice lounge in Mumbai (Oshiwara).
hey man still my hands shivering "vodka in ice glass" now u see what i mean.
Just be there and explore the north pole.
Food - awesome.
staff - caring
Management - simply superb.
May be they can arrange for one more washroom keeping in mind we drink and chill so need to pass out quite offten.
other than that its simply the best. hell of an experience with falling temperature.
Hope santa has already left from North pole and is on his way to Mumbai.
CHHHHIIILLLLLLLL

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March 12, 2011response from management at 21 Fahrenheit:

Hi cool brethart,,

All concerns are being worked on, except the restroom one..Would like you to visit our fine dining concept on level one & feast on our pan asian delicacies ...so that irresepctive of summer season ,we keep on seeing you over and again.


Aalok P
9819421304

4.0

Excellent Atmosphere

It is an excellent place to be in . Awesome food . Great staff Very helpful . The restaurant food was mouth watering . I would like to come over over again.The choice of music is also very good .It is a nice hangout place for college , office staff & for couples.The whole concept of ice was a great idea.

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March 12, 2011response from management at 21 Fahrenheit:

Hi Sudha,

Next time when you are around, checkout the restaurant on level one which will definitely make you a regular over here, & definitely then , you will have loads to talk about 21 Fahrenheit as ur fav. destination to chill...


Aalok P

9819421304

heaven to me

the place was like heaven a real COOOOOOOOOOOOOOLLLL place to hang out wid your loved ones i had been thr wid my galfrnd the experience was really wow the service was excellent by profession im a chef an i can really assure you dat the food was simply great specially indian and thai the whole concept of the ice thing was a really graet all in all satisfaction gauranteed!!!!!!!!!!!!!!!!

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U rock man!!!!!!!

Really enjoyed my time here, lovely ambiance, superb food, great music and not to mention a very cordial welcome to begin with.
had been to many joints but believe me guys this place simply rocks.
thought there would be problem with parking as its on main road but even that's taken care off.
definitely a new hangout, be it a college group office group or simply mastikhors like us.
as far as restaurant is concerned, The food is so yummy, and it is a nice friendly atmosphere. The waiters and staff are friendly.
The server was very nice and your water glass never got below half empty. The amount of food was worth the cost.
Great going guys thanks for providing ALASKA experience in Amchi Mumbai.
cheers!!!!!!!!!!!!!!

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March 12, 2011response from management at 21 Fahrenheit:


Hi Vicky

Pretty observational...pleased to see u liked everything @ 21 F...we always say our guests that we r soo different @ value for money oriented than all teh other ice bars in world...thanks for being a testimony....

look forward to see u again

Aalok P
9819421304

5.0

was chilled man!!!!!!!!!!!!!!

wat a place people it was simply awesome the food was unbelievable da muuuuuzikkkkkkkkkkkk was awesome da ambience was simply wow da service was xcllnt all in all a mind blowing experience will be thr almost evry evry weekend good job eskimos keep it up luv u tk cr

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March 12, 2011response from management at 21 Fahrenheit:

Hi Devil,

really happy to see you find everything worth your time & money spend...We will keep oninnovating the menu at restaurant upstairs..Do checkout teppanyaki in case that interests you...Gimme a call when you coming next..

Aalok P
9819421304

Despicable

Music: 1/5
Ambience: 1/5
Hygiene: 1/5
Food Quantity: 3/5
Food Quality: 4/5
Service: 1/5

Music is strictly hindi. No hip hop tracks so unfortunately not upto my expectations or likes. The ambience is very disappointing. Whatever you see in pictures is what this place use to look like, now it looks like a mere hall room with ice blocks scattered mistakenly. The Service was very poor, we were spoken to rudely, we had the manager give us an ‘attitude’ of a sort, the waiters were inattentive and couldn’t care less if we even wanted to have a drink/order a starter. The hygiene was poor, the gloves, coats, footwear; everything smelt like wet laundry denied sunlight. The temperature inside can’t be anything below 21 degree CELCIUS so feel free to rip off all that you wear once you step in. The place is only hyped about when in reality, it’s a cluttered room with misguided ‘lights flashing through’ ice blocks around, seating arrangement that’s puked on, floor that has liquor and food splattered on and the service that’s just the cherry on the cake. Good job guys. Keep at it! :)

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March 11, 2011response from management at 21 Fahrenheit:

Hi Tanya,

My sincere apologies for the real bad experience across the domains you had at our place. Food was the only saving grace and I genuinely feel sorry for everything that went wrong. No Justifications & apologies could make up for that eve which got screwed. certainly a bad day for u as well us.

Only request: Give us another chance to rectify our mistakes & let us showcase the original goal that all of us over here share, and thats serving you with impeccable service quality. i will personally look into the matter & wou

March 12, 2011response from management at 21 Fahrenheit:

Hi Aalok,

I appreciate your prompt reply and accept your apology. Will call you before we drop in again. I’m hoping you take my feedback as seriously as you’re portraying it to be & implement the changes to better the experience for future customers.

Wishing you the Best,
Tanya

Horrible experience- Never ever Again

Had gone with friends.
1.Weren't provided any footwear inspite of being told that there will be 'special boots'. Least did the staff even try to show some concern or care to inform us even when we had called to check about the facilities.
2. The so-called vodka pani puri tasted worse than any ordinary pani puri and was an absolute waste for money.
3. ice sculptures were removed. The entire place was highly deceptive from its name and the pictures shown on your website!!
4. In the restaurant:
Just one server on the entire floor who was least interested in serving us and had no basic serving manners

This when informed to the manager in charge - shows no sense of responsibility, had an attitude very rude for the kind of service we were given.
on a good note..the only one.. Food was decent. Although, nothing to scream about!

Would give 6/10 for food... and probably negative for the ambience and service.
What an absolute disappointment!

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March 11, 2011response from management at 21 Fahrenheit:

Dear Sujata,

Hi again...Great to see you here!! As we discussed on my last call, lets work it out once again & lemme meet your frens as well though I would be responding them virtually as well...I feel thankful as well, coz its guests like you who ensures that even if we are on trajectory of complacence co.z of good publicity, u get us back on ground level...am gonna work on all the details you mentioned would ensure that the next trip is rockin!!

Aalok P

9819421304

More upgrades needed

I really did not enjoy the place much the music was dull and the staff was not friendly at all infact found the, to be a but rude the food in the restaurant above is really Gr8 and thats the only one thing that i loved and enjoyed, i have seen the ice bar in Barcelona, London & Sweden., you got to work a lot to reach there u need a lot of upgrades

Parshv Jain

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March 11, 2011response from management at 21 Fahrenheit:

Hey Parshv,

Point Taken...Let me get done with the slight renovation work which is undergoing. i prporatiomise you that this place is gonna look more beautiful with more sculptures & innovative designs we are incorporating....thanks for positive feedback about the food....lets us know if you want some additions on the menu....

Give us a call whenever u plannin to come back!!

Aalok P

9819421304

1.0

Pathetic.. Plz guys dont go there at all!!

This has been been my worst of the experiences!!
Doesnt deserve been visited once..
1.) The ambiance of the ice lounge is pathetic.. When we reached then there was only one group of 5 rowdy boys who were completely drunk and were behaving very strangely. It doesn't deserve even a penny for entry.
2.) Food - Awful. The taste was really bad. Ambiance pathetic. The restaurant is on 1st floor. Just having 6-7 tables.
Horrible experience!!
Plz guys dont waste ur money here!!

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1.0

need a response from the management...

hi..i hav purchased a voucher from snap deal acc to which entry is allowed on all days for the voucher holders...although a prior appointment was compulsory. I tried to call on the number given on voucher....26310021 but it was nt getting connected at all..i took an alternate number from snapdeal cust care and called to reserve my seat..i was told dat the restraunt is booked for sat & sun...d person askd me to book on weekdays...bt wen askd him to reserve the seats on nxt sat..he refused to book sayin dat i need to call on d same day to book..and cut d phone..if same was d case y he was ready to reserve d seats on weekdays..i thnk dey dnt want to entertain the voucher holders on weekends...if dis is d case..it shoud hav been mentioned on the voucher itself...its really shockin to see such a response frm the staff...

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To be visited only once..

This place should be visited only once and that too on wednesdays, as ladies entry is free. Pls. dont waste money on entry fee as the ambience does not deserve it. Its interiors are disappointing. seating area is small, DJ is worthless, cocktails are fine but very overly priced as compared to quality of alcohol being used.so.. only ONCE and only on WEDNESDAYS :)

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2.0

Worth only one visit.

Although the place is one of its kind..and the experience is too,but the food and drinks dont impress.Visit this place for just an experience.

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March 2, 2011response from management at 21 Fahrenheit:

Hi Foodie_mee,

Thankfully u appreciated that the place is one of its kind. My apologies as Food and beverage that we boast of ..dint appeal you et al. I would request you to take out some time & specifically tell us about your experience with our food. Also did you check the pan asian restaurant at level one....

would certainly like you to visit us once again & would certainly try to change your perception..

Regards

Aalok P
+ 91 9819421304

4.0

gr8 plce..!!

just as mentioned above by aayush...even I went to this plce coz of deals n you coupon...it ws gr8 value 4 money...went wid a frnd on a weekdy...in d aftanun...d mocktail ws gud enuf wic i got complimentary wid d entry...overall a gr8 experience...gud plce 2 go out on a romantic date...since der is no1 during d weekdays...

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Cracks - Burrp User

Cracks

4 Reviews

January 25,2011

5.0

I really had a good time

Loved this place.. I got a suprise.. from ma Guy at this place on ma bday 24th jan 2011.. coool enuf... worth the money they charge..

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Something New - worth a visit!

... and finally after waiting for a long time - I went to the ice lounge thanks to a deals and you coupon which offered it to me at 50% less... so as happy and as excited I could be - we decided to get in.

Called in for a prior reservation and Mr. Himmanshu Yadav very politely asked us to come in... and why not? was a weekday and the place was empty! At the time when we walked in - there was just nobody inside. Later another group came in. But good - we could happily explore the place.

After putting on the mandatory and much required overcoats and gloves we walked in the ice lounge. It was freeezzzing cold as expected. The ambience inside is nice. The lights are well done and there are a few benches/seats. Its almost like huge chunks of Ice slabs put in as walls, benches and a table. The snowman and flower vase were impressive though. They probably have a DJ but on Thursday there wasn't one. Its a relatively small area but it takes a lot maintain I'm sure.

The bar serves mocktails, cocktails or whatever you wish to. The collection to offer was good. They give cards worth 250 bucks when you enter. The drinks are either priced at 250 or 500 or 750 and thus the number of cards. Something new. Nice - but extremely costly. The bartender was also very enthusiastic to ensure we have a nice time. Oh and they no longer serve in Ice Glasses as mentioned earlier - which dissapointed me.

Starters (card concept again) worth 250 was alright and was indeed served hot. But if you dont finish it off in 5 minutes it gets cold!

This is something new to experience in India and its good for a one time visit. But theres not much to do inside and I dont think people would want to go over and over. Don't forget to take the camera!!!

Oh and yes, they have a multi-cuisine restaurant on upper floor about which I read here. Somehow I expected the guy at the counter to inform me about the restaurant on our way out - he didn't bother and so we didn't bother to check out too.

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Rhea  - Burrp User

Rhea

11 Reviews

January 19,2011

2.0

A waste of time!

If you have the money to just blow up in this over rated place then its a total waste the food is abysmal and no innovation as far as their cocktails are concerned food presentation is very poor and cold! if you want to feel the ambiance sit inside your freezer it'll feel better!

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namiyak - Burrp User

namiyak

4 Reviews

December 17,2010

1.0

Awful..nt worth even 1 visit

Extremely awful experience..thnk god i hd good company though. They didnt give any compliemntary drink..no ice glasses for drinks..they said it wasnt ready. The place was so small ...wid slippery in some parts. The food wasnt good expect for d chicken platter. No place to sit n enjoy d food either. will definitely nt visit again. :( total disappointment

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January 3, 2011response from management at 21 Fahrenheit:

Hi Namiyak,

Complimentary drinks are a must when you are payiing & am sure if you are, you can reach any of the duty managers to complain..am surprised why did you come without raising a word over there..And if you did..please let me know what day & time was your visit becoz of more than oen year of operation, this is a feedback for the very first time..only those drinks which dont transfer heat are served in ice glasses, so wines, beers, rums are exempted from being served..predominantly we serve vodka in ice glasses...Atleast you lik

nobbie - Burrp User

nobbie

10 Reviews

December 17,2010

1.0

Poor attempt at an Ice Bar

Real lack of invention here. Basic ice structured walls (partially covered) tiny bar, grubby clothes (snow boots with holes in them), smelling gloves. Charge as much as you can drink prices but really no one would ever stay for longer than an hour would they?! One toilet only and it wasn't clean. Poor food, served on the dirty shaggy carpets they cover the ice seats with. It could have been a whole lot more, but an opportunity missed. I won't be back.

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January 3, 2011response from management at 21 Fahrenheit:

Hi Nobbie,

Point taken....u havent liked certain thinks which might be genuinely wrong...but food & capacity to stay inside & attempt to waste some more energy in checking out the place upstairs or being at the outside bar is very SUBJECTIVE....so wont defend...

Would certainly like you to come on board & guide as to how we can change some invariables over here!!! Call me ..

Aalok P
9819421304

January 7, 2011response from management at 21 Fahrenheit:

Unfortunately your staff never mentioned an upstairs or an outside bar so we stood by the bar in the entrance, which wasn't ideal. Perhaps you could ask the team to better inform customers of the full range of facilities if there is more to it than met the eye?

January 7, 2011response from management at 21 Fahrenheit:

Hey Nobbie,


Point taken.. Will ensure it never happens ever again .

Regards

Aalok P
9819421304

4.0

time travel in summer

Just the place to go when the summer gets too hot or when you just want to de-stress. The ambiance is very 'cool' (sic), the cocktails and mocktails are excellent and the kebabs are worth having while yr siting on those huge blocks of ice, wondering if they are going to melt while yr still there.
The upper level brigs you back to the real world where the across-the-counter-kitchen is a welcome change from the icey world below. Menus are interesting, the sushi is great if you are a fan of Japanese style raw fish. I also recommend their deserts.

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January 3, 2011response from management at 21 Fahrenheit:

Hi Sudhakar,

really happy to see you find everything worth your time & money spend...We will keep oninnovating the menu at restaurant upstairs..Do checkout teppanyaki in case that interests you...Gimme a call when you coming next..

Aalok P
9819421304

January 27, 2011response from management at 21 Fahrenheit:

Thank you, Aalok. Will remember to call you when coming there next. Though I recommend the sushi, its not one of my favorite dishes - my friends liked it very much - so the comment.
Thanks! ~ Sudhakar Hannda

3.0

Not great

The only interesting part is that its chilling cold and the fancy jackets they give to wear. Otherwise the place is too small with not a great decor just ice walls. Speakers system not that cool . They are just kept over the wall and look too shabby. Less sitting place and less dancing space. Food gets cold in no time (not their fault though). I found 21 Fahrenheit to be just OK for the big entry fee 750.

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January 3, 2011response from management at 21 Fahrenheit:

Hey Filangi,

valuable feedback. We r changing the entry barrier to full cover...so if not ice..or the speakers or sitting place, the drinks for nominal price keeps u cool...

Do let me know..if u comin next...coz like u...even m not sure about ur visit...as we cant change ( or actually wont like to change ) most of d things u haven't liked..

Aalok P
9819421304

P.S. inhouse DJ VEEJAY is the same one who used to perform @ FIRANGI Bandra.. m surprised u hate that though ur username looks inspired....

Its Not etal cool.... Its Chilling......

Had been to this place on my B'day 24th Sept wid my Gf n both of us were simlply bowled over at the first glance of the place......

It has been a place beyond expectations. Ice and snow is what many of us have seen but this place had a diff charm all together. This place tops my list when it comes to most memorable B'day treats . That was exactly Y I visited the place again on 26th with another set of friends all of whom had one opinion in common. That was " EK BAAR WAPAS TO AANA HI PADEGA"

Live DJ and good Music......
Food is simply gr8.....
Total fan of Ice Glass Concept.....
Staff was very cooperative and friendly wid a constant smile helping rite from zipping the Warm clothes to all u need inside the lounge.....

Just one thing I missed along wid good music was to see the bartender juggle in that chilling weather.

N ya there was scarcity of tables to keep glasses n food while ur enjoying the beats( Please work on it)

One advice to all the ppl visiting ..... Get ur camera battery charged and memory cards emptied b4 getting in..... U will hav a lot may happy memories as I did......


My best wishes with the lounge Hope it grows both in reputation and space .

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January 3, 2011response from management at 21 Fahrenheit:

Hi KHUSHAL,

"Ek baar nahi aapko baar baar aana padega"...coz we would love to have patrons like you who have genuinely liked the ambience & food...


Thanks fr good wishes & we promise you of keeping the same standard of services & food quality.
Please call me whenever you are coming to 21 Fahrenheit or Molto Bello - bandra.

woh.... its great its fking oawesome ...

Very cool place love the place...
Was there last night. It's an amazing place. I've been to the one in sydney this as good as sydney but cheaper which makes it awesome.... The clothes they provide you keep you warm, . That's how long I lasted. My fingers were numb at the end of this fantastic experience..the drinks and service is great ...love the concept... Great concept...

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January 3, 2011response from management at 21 Fahrenheit:

Hey Dipesh,

Thanks for being really complimenting the place....Am sure u had a really rocking time..do come wid ur frens..checkout the new college offer we hv for all the students...

Gimme a call to know more abt offer & join the facebook page,,,

Aalok P
9819421304

Total Paisa Vasool!!!!

I have been to icebars in London and Sydney, but let me tell you, this is much better than the ones I have visisted.

We were charged a cover of charge of Rs. 1500 fr which we gt 3 absolut @250 each...2 tequilla @ 250 each n one chicken gilafi kebab again @ 250... (which is much less than those charged in London and Sydney) for which we were given jackets and gloves and an Absolut vodka cocktail in ice glass.

The place has been done amazingly and the blue lights make you feel as if you are in a dreamland.

The staff was friendly. One good thing about this place as compared to other icebars is that there is no time limit. In other icebars that I have visited you have to be out of icebar in 30 minutes.

It has been an amazing experience for me and my friends. I am surely gonna hit the place again soon...

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January 3, 2011response from management at 21 Fahrenheit:

Hello Ubercool,

Pretty observational...pleased to see u liked everything @ 21 F...we always say our guests that we r soo different @ value for money oriented than all teh other ice bars in world...thanks for being a testimony....

look forward to see u again

Aalok P
9819421304

reason to get closer :)

It was a just two week before I heard about this Place 21 Fahrenheit so I made my own reasearch as I like collecting more info about new thing s in this regards and to know or ei visited this 21F which is located in Oshiwara..
I went there with my BF to check out ...21 Fahrenheit comprises a small place where the walls, seatings, curtains and even the glasses are made of ice. Clever lighting bouncing off the ice creates a magical effect.At the enterance of ice lounge we we were given a freshly laundered insulated jacket, gloves and even boots (for the Ugg-less). Once inside, the instant icy chill and the blue & red dim lighting are quick to set the mood..I was quite impressed by this and by the rappo there service people maintain with the customer as i Could find the r very friendly and attentive ..Though a bit expensive ,,,,,with full cover options of 1250 n 1500 INR...m sure if you wanna party wid drinks n sizzling hot starters in ice...thsi is teh place...n guess wat!! we dint sweat whiel dancing continuously fr 2 hrs...:)They had authentic Indian, Japanese, Chinese and Thai cuisine and an interactive kitchen even ...All was well and as I expected I got more than that I liked my drink on ice galss that even fasinated my BF we both had a very good and superb time over there.I must say that this place will soon be the coolest place in Mumbai and will stand as a new heritage of Mumbai city.
I loved this and will surely visit here again

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January 3, 2011response from management at 21 Fahrenheit:

Hi Obsessed,

I m presumin from ur feedback u n ur BF had a blast @ 21 fahrenheit..its certainly gonna be the coolest place in Mumbai provided we keep on getting wishes from patrons like u....

do come here again ..

Aalok P
9819421304

Must go

It is a "cool" lil place. :)
The staff is very friendly, have a sense of humor, and really polite.
When i say its a lil place, i really mean its a small place!! Very small place. But in their defense, they have to maintain a -6 degree, or 21 Fahrenheit if you prefer! :)
There is not much to to once you are in there....click a few pics, enjoy a drink (very expensive ones) but thats about it.
i would have liked a bigger place, with some ice sculptures...cozy corners...probably some snow to play with ;)
Well, still..its a must go one time!!

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August 19, 2010response from management at 21 Fahrenheit:

Hey Seemant,

My guys woudl be reallyhappy to see you liked them so much...So m I
Small Place - We accept & cant do much about ..yet no defence :)
ur Feedback about more activities are on our mind....Just a matter of time buddy....

Do checkout the pan asian restaurant on top ..whenever u r around...

Aalok

5.0

best ice lounge in world

ice bars in world - 15
serve liqor - all
serve hot food -4
hav live dj - 2
has everythin mentioned above - 21 fahrenheit ...
hav travelled a lot n seen dis concept around..except fr no smokin zone...nothin matches 21 f in deliverin best food n service ..thai rest is a hidden jewel as its at floor 1 and food is sumthin thai patrons cn swear by...must go fr ppl young at heart ..

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August 19, 2010response from management at 21 Fahrenheit:

Hi Gud Fud,

Great to see such an analytical review,...Sorry for the absence of No Smoking Zone buddy,,,sopace restrictions is the only justification I can give....But yeah Next time when we redo the design...ur suggestions will be considered...very happt to know u loved the restaurant upstairs....Will keep on improvising on our deliverables.

Aalok

Amazing ambience with very tasty food

Partying at a hill station - That's the feeling i got when i was enjoying the hot food, Icy drinks and Waka Waka song from teh DJ. The food at the restaurant upstair was a treat - I would recommend the Chinese and Thai cuisines served there. The staff was courteous and the overcoats and boat were nice and clean (you need to wear one till you have ffew drinks in). All in all a good fun fill evening with delicious food. I would recommend visiting the Icy lounge and eating at the restaurant.

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August 19, 2010response from management at 21 Fahrenheit:

Hey Raj,

Thanx a lot for your good wishes.. We'l ensure you keep coming here again n again....

Aalok

5.0

Dilli ki sardi..

Finally, a place to chill out in more ways than one. The ice bar area is not a brilliant work of art but still good enough. The place is not too big but that isn't surprising considering how much iCe is there to melt! We went on thursday so the Dj was playing full blast (too loud for my taste but what the heck, once in while its great) and the place was mostly empty, so had an amzing time. Maybe on weekends it is more crowded. The drinks maybe a little costly..but its all worth the experience. Believe the hype about this place..its great. Missed out on the thai restaurant last time around...will see about that next time i guess. Keep up the great work..:)

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August 19, 2010response from management at 21 Fahrenheit:

Hey Sumit..

Thanx a ton for appreciating our efforts to get India its first ice bar,,n that too in Mumbai...
Our Thai cuisine awaits you next time you are around..

Aalok

4.0

Ice, Spice and everything Nice!

First things first and this first attempt to start an ice bar in India is quite a hit! We were a group of four and went there on a hot and muggy evening this May. The bluish lighting and icy interiors along with the overcoat, gloves and boots set the tempo.

Once you have settled in there was a variety of drinks on offer and even the food that follows was good. While the starters and finger foods were tasty we also tried the Chinese cuisine which was quite enjoyable!

All in all a nice experience to get the chills…

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August 19, 2010response from management at 21 Fahrenheit:

Hi Naveen

Looks liek though u enjoyed every single bit f ice bar...u missed out the pan asian restaurant with japanese, chinese thai & indian cuisine..... let us know when u comin next time

Aalok

5.0

We all said "??? ?? ??? ?? ??? ??? ???

??? ?? ??? ?? ??? ??? ??? this was the only thing that we kept on saying when we left 21 Fahrenheit. Had been there with my friends a week back. Ice lounge was a great experience and we were lucky it was Saturday and Dj was mixing bollywood track and it was fun to tap our feet on old and new bollywood songs. Mojitos we orders were so great they would make Hemingway come out of his grave and try one. Proper balance of flavours and if are a rum freak like me it is a must try and I would suggest even if you are not do it anyways as you will get hooked on to it. We didn't bother ordering food as we were too busy ordering more Mojitos and having Tequila. Only thing I didn't like was the way tequila was served glasses were fine but the limes were cut into slices and salt given in a saucer. So I would kindly suggest the bartender that even though if its late Saturday night please cut limes in wedges and salt in shaker because not everyone has an earlier experience of doing a Tequila shot (which included my friends) and all the above mention things gives the right experience. Apart from this staff was friendly but looked confused but if I have to rate overall experience in ice lounge I would give 9.9/10 .
We also had the pleasure of having the food at the restaurant upstairs and trust me if we had not done that the total experience of being at 21 would have been incomplete. The restaurant is nicely done and live kitchen is a good touch. The first look at the menu and wanted to order everything, so did next best thing asked the staff for suggestions and that turned out to be great staff was very helpful hats off to gentleman named Rajesh as his suggestions made our meal heavenly. One bite of chilly fried fish and it just melted in our mouth it was bit spicy but still complimented well. Sushi was good I would have said great if the non veg sushi platter had sake (salmon sushi) and the tuna would have been fresh instead of canned one also please drop chicken sushi of the platter. Main course was amazing barbeque chicken fried rice great but the Thai curry was out of the world and the rice which came with it was just perfect I will give Thai curry 15/10 it was that good. Dessert was so tempting had we not been so full we would had another round the kati sod was great but pan dessert was I have no words to describe Godly would be 50% justice to it the taste kept lingering even after we reached home. One great thing about the service was the no hassle regarding which water to serve as bottled water came complimentary Thanks for that special touch
Few suggestions
please get beef as there is lack of places in Mumbai where one can have good beef preparations and I was looking forward to have some but it was not available. Again suggestion to bartender Daiquiri in smaller glass cocktail glass preferable but never in Champagne tulip no salt ring and please it to be less watery. Caprioska with more lime less water or no water and crushed ice which was missing as drinking a cocktail is all about experience which your establishment is providing and these little efforts will make it double. I would rate overall experience in the restaurant at 9.9/10. But I still feel I have missed out on a lot of mouth watering food which I will be back to try and for all the betterment and benefit of all the other foodies like me in Mumbai I would suggest 21 Fahrenheit not just for the ice lounge experience but also for the food as at the end you will leave saying the same what I said at the start.
Hats off to entire 21 Fahrenheit team Thanks a lot

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August 19, 2010response from management at 21 Fahrenheit:

Hi Joey,

Thanx a lot for such an amazing review....honestly looks like i have booked a space in bombay times for self appreciation...But honestly..i m really glad u loved the place soo much... Now the flip side...

1. Bartenderes wud be advised to make sure that they do prepare drinks in aforesaid manner for first timers....
2. We would certainly get beef in our menu..just give as some time as we have to get another range..as we cook veg, chicken , fish & mutton on different gas range..
3. Tulip glasses have been ordere

Nice but ends almost as soon as it begins!!

Nice experience being in minus 6 degrees temperature in this summer..But thats about it!! The place is not big enough to fit more than 30 people.. so getting a table is out of league..

Ok for a one time experience...check it out!!

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June 9, 2010response from management at 21 Fahrenheit:

Hey Tanvi,

Good to see u again..Since we recieved ur feedback in april & again now, am sure u have really liked the place & found it worth visiting again..so atleast for you it has not been a one time expeience :P

As we mentioned , 21 Fahrenheit is a twin concept where we have a club where DJs plays from Wednesday till Sunday & a fine dining pan asian restaurant on level one which i guess u missed this time as well...

Now as far as capacity of place is concerned, we have had parties where we had 70 guests at one go,

90 out of 100

the ice bar is an experience in itself ....i really loved the staff .. very polite and well trained .... the management has done a really good job at them ..... inquired for a corporate booking .. the response was really quick then too ...the muisc at the bar was good ... the only problem being .. if i am paying 1250 cover... i would appreciate there being a DJ ....the fine dine is really good too ... the thai curry is really nice ... but the biryani was disappointing ..... it tasted more like a kalimirch pulav .... but all in all the place is definitely worth it ..... looking forward to visit again ...

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May 26, 2010response from management at 21 Fahrenheit:

Hi Mustafa,

Great to see so many positives amidst our shortcomings. I am sure you had a great time at our place. Let me have this oppurtunity of addresing all the valuable concerns :

1.We are contemplating of having DJ on days other then our theme nites like Ladies nite ( wed) & Men for free (thu)& weekends & it wont take much time..

2. The Indian cuisine we have on our menu is Awadhi hence the Biryani which is aromatic & low on oil & spices, but we"ll make sure we include the conventional biryani in our menu as w







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5.0

Food Lovers Paradise

Awesome Chinese and Thai food. Really a must visit for food lovers. I dined with my friend at 21 Fahrenheit over the weekend and had great time. The starters and main course are very tasty, reasonably priced and truly value for money. The desserts especially mango pudding was heavenly. The service was good. Overall good experience and worth a second visit!!

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May 19, 2010response from management at 21 Fahrenheit:

Hi Wasim,

It really makes us feel honored to get feedback from food patrons like you. Since you have already tasted Chinese & Thai, We would like you to taste our Japanese delicacies , specially our sushi & teppanyaki which are definitely worth a try !!

Looking forward to see you again..

Aalok
( 91 9819421304)

5.0

Best Thai Curry in town

Everybody talks of 21 Fahrenheit as the ice bar but i guess not many know of this gem of restaurant situated on the first floor. Last week I was there with my friends for dinner. I swear I had never had such authentic Thai curry in Mumbai. Also its reasonably priced and the service was immaculate. 21 Fahrenheit you have got me hooked on to your food and I will see you more frequently.

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May 19, 2010response from management at 21 Fahrenheit:

Hi Atul,

Delighted to hear such compliments...Trust us we will keep you hooked for ever with consistency in food quality & unparallel customer service. And yes, our Awadhi cuisine still awaits testimony from you..

Aalok ( 91 9819421304)

3.0

Freezing experience.

Mumbai needed one such joint and sure was a good experience. We went there on Saturday night and managed to reach late (10:30PM). To my surprise it wasn't that crowded. I loved the parkas, the grooves and the fluffy shoes.On entering the Ice Bar lounge at first you don't really feel that cold and tht gives you a sense of calm but with time the temperature catches up with you. The interior was great with a mix of ice and some glass shaped items. The lighting was perfect with a bluish feel to it. But couple of things really annoyed me starting with the music. In spite of regular requests the DJ was playing his own set of Punjabi boring tracks. The Bar counter was painstakingly slowwwwww. For one drink we had to repeat the same order to 3 different people as each person made a regular trip to some buffer room at the back. no surprise out of the 1 hour 30 minutes in the loungue I spent 30 minutes on the counter. The place is a lil too small for comfort but still wasn't that bad. The representatives around were friendly wish I could say the same about the guys on bar counter. Overall I would love to come here again but I hope the next time we have more to talk about than just ice, music and drinks :)

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May 19, 2010response from management at 21 Fahrenheit:

Hey Grafity,

First & Foremost, Accept our apologies for all goof ups...DJ's affinity to Punjabi stuff & over occupied guys at bar counter...Must be really annoying...

Next time when you are around, checkout the restaurant on level one which will definitely make you a regular over here, & definitely then , you will have loads to talk about 21 Fahrenheit as ur fav. destination to chill...

Winters in mumbai!!!

Well, finally there is a place in mumbai where you can wear overcoats, gloves and boots...:) good concept and gr8 to have something like this in the city but too small. Expensive... and no crowd to enjoy the place.. One time visit definitely.. just to experience the cold weather...:)

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April 19, 2010response from management at 21 Fahrenheit:

Hey Tanvi, Aalok from 21 F....

Thnx for the compliments u have showered on our concept. Wud like to invite u once more on wednesday ( newly begun ladies nite wid DJ Sherry) or weekend ( wid DJ Rex) to showcase u another side to ice lounge..Pl do gimme this oppurtunity ...

Anticipating your response

Aalok
21 F
9819421304

4.0

chilled!!!

'cool' place.. different ambiance.. a good escape from the summer heat.. good variety on the menu card too... if the accessories provided are better maintained and if the restrooms were sufficiently available this would have been a real nice experience.. so ensure that ur bladders are empty before you step in, otherwise you may endup queuing outside the lone restroom; irrespective of being a male or female...

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May 19, 2010response from management at 21 Fahrenheit:

Hi Jacob,

All concerns are being worked on, except the restroom one..Would like you to visit our fine dining concept on level one & feast on our pan asian delicacies ...so that irresepctive of summer season ,we keep on seeing you over and again.

Aalok ( 91 9819421304)