33 Reviews / 33 Ratings
Pretty good !!
1) Great food -- try out their Lat mei Kai , Cantonese noodles & prawans --- thumbs up!!
2) Ambience -- pretty good
3) Slightly pricey
4) Service -- pretty good
5) Can be very crowded on weekends ! but then worth the wait for their food specially in Goregaon east where number of options are quite limited....
Most lousiest experience ever !! have gone to this place..considering the experience of hospitality, hygiene & food quality that i have found at other BJN Group Restaurants...shockingly it was a bizarre...ordered for a Spicy Crab meat Soup...which came with a foul smell and dressing of WORMS..when complained about the same to the Manager Shankar on duty, he completely denied the same...without creating much of noise..thought of enjoying the evening further and ordered for VEG Burnt Garlic Pot Rice and a VEG Gravy for the main course...Manager himself took the order..n despite of repeatedly telling him that both the dishes have to be VEG (coz i was accompanied by a vegetarian friend of mine) to our surprise..rather shock...the rice served in our plates were having CHICKEN pieces into it.....it was a DISASTER....complete mis-management....BJN Group should take this up seriously...rather than having a big dent on their reputation coz of one single restaurant...
Average food, not so good service!!!
We went to this restaurant in Oberoi Mall, Goregaon with the hope that it would be as good as the ambiance they were portraying....all our expectations went down the drain as the food was overly priced and not cooked well. The ambiance, no doubt was fantastic and the staff was courteous but what we went for... taste of chinese cuisine, was missing. I would not like to visit this place again
A CHINESE NIGHTMARE!!
Aromas of China turned out to be the worst nightmare for a Chinese food lover!!
We went there for lunch and ordered a starter crispy potatoes.... they were as cold as ice... on complaining the attendant took back the plate and apparently heated it n got back.... again as cold as ice.... we asked him why are they cold he had the audacity to tell us the food gets cold cause of the air-conditioner!!!!!
In that case all the restaurants having a/c's should serve ice cold food...pathetic!!!
We ordered fried rice and a veg gravy along with it which turned out to be a major disaster..... the gravy had the worst taste ever and it was a recommended gravy!! Wow!!
It had the worst combination of water chestnuts n yellow capsicum!
We could not even eat 2 spoons of either the starter or the main course and ended up leaving hungry and Rs 1400 from our pockets.!!!
Such pathetic Management and such horrible food which they call Chinese??
In the Name and Love for Chinese.... Please friends never visit this place...its a total rip off and a Shame and insult to the so called Chinese food they serve!!
Never ever will visit this place and will make sure and save my friends from the NIGHTMARE!!!
I had been to this place with my wife last week. I have to agree that the food isnt bad, but the service is pathetic.
They didnt serve drinking water till we were in mid of our meals.
They didnt offer us complementary salad, which was free for everyone
The waiters roam around in the restaurant and keep chatting to each other, not bothered about serving food to the customers. We had to serve the food ourselves.. since our plates were empty..
On top if it, the rates are exorbitantly high for a restaurant of this caliber.
I would not go there again and wouldn't recommend it to people.. and yes I saw a burp certificate.. Not sure how did they get that?
Why would this be a burrp certified restaurant?
My experience at Aromas, Goregaon east has been alwz horrible.
I have visited there several times since it is in Oberoi Mall, and each time it has been more horrible than before. Service is below standard. The staff is least courteous, they don't wanna take orders and have the most unwelcoming tone. Once I ordered for Lemon Chicken soup and they got me Wanton soup, on checking with them they insisted that it is Lemon Chicken soup and got me some lemon n some pepper on a plate, completely unapologetic of their mistake
The other time I took my boss from Singapore and some colleauges and they served cold food, on inquiring about alcohol, they said its all written so you can read.I even complained at the front desk but I doubt anything was done since I have observed no improvement in their service standards
Never in my life would I want to visit such an obnoxious place with such low level of service. Would request burrp to investigate on their own and not to recommend this to anyone
Don't even try.
All this restaurant has to offer is good decor and that's pretty much about it. Food is horribly bad, especially the momos. No great vegetarian options and not at all worth the money. I had asked for chopsticks but they did not even pay heed. Very dumb waiters and can only be remembered as a bad experience.
Expected a lot more
Just wanted a light lunch so ordered the Burnt Garlic Chicken fried Rice and Sopa Sauce Chicken ....what a waste !! The Rice was ok ...but the chicken main course was weird on the palate. The chicken seemed just boiled and thrown into a sauce. Not worth the cost at all...would never go there again!!
Good Food - very Sad Service
Been there on a Sat nite...but luckily we got a table for 6 people though we were only 4. Ordered lovely Tomyumsoup -, Chilly Garlic fried potatoes. Chilly Garlic Noodles which was spicy & good. Had for main course the Chicken in Black bean Sauce which was great. Also had the Chicken Butter Burnt Garlic Fried rice which was real real good. Service was really terrible - waiter had to be told - serve us water, serve us food, get us sauce, time & time again. Food was good, Front desk lady was polite & attentive but the service at the table was sad. The waiter did not seem to understand Hindi, Marathi or English - so communication was a task.
Food deserves 5 stars but service ate away 1 star
Rubbish food quality
Very badly cooked noodles, absolutely inedible and curries were unpalatable.
The prawn starter was more corn flour than prawn. Not worth the money. Total let down for a weekend dinner! Someone should fire the head chef, instead of supervising his cooking, he was outside hogging. The waiters were extremely nice, some bordering on obsequious.
Great food...lousy service.
Was here for dinner yesterday. The craving for Chinese was multiplied as soon as we stepped in. After a little wait we got the table and placed the orders. Peppery lemon prawn soup, Chicken dumplings and three flavoured chicken for starters and Beijing style claypot vegetable rice with glazed sapo chicken in claypot for main course. While the food was absolutely delicious the service wasn't up to the mark. First of all they didn't write down the order and got confused. The soup came after the starters, we had to remind them about the dumplings and they were a bit overcooked. Our attendant came and asked what we had ordered for the main course and even after repeating he got us a chicken rice instead of veg. We had to ask 3-4 times for water.
Great food but they lose 1 star for the bad service.
Not worth it at all
Absolutely poor food and awefool service. We been there for weekday lunch still there was no attention to the customer. Few options in the menu and on top of it, things were unavailable out of that limited options.
No aroma in the food and china was just getting reflated in the uniform of the staff but not in the food at all.
Dishes were expensive, quantity was less and service was too late.
worst food & service
well... in all the places i have explored so far in this city - this was the worst. on a weekday when its not very crowded still had to keep calling for waiters for simple service like water.worst place for vegetarians to get into....on top of the worst experience - it was creamed with the little sticking to the corner quantity they serve - hell at least after paying so much one would expect to step out with full stomach - all i have at the end to close is - i will never ever step into this place - no matter what!!!! :X:X:X:X
No Never its Worst
v been there 4 dinner.....first of all no much variety in veg....
v have ordered
Eight Treasure veg thick soup not that gr8 in test
Deep fried dragon rolls not gr8 what cost they take for it .its not worth
Pan fried noodles canto veg when they bought I ws like I m patient ?? who is not spouse to eat any spices ..apart of quantity is so less that u start feeling ur paying so much but in return it's not worth to pay in test & quantity....useless place for dinner never ever again
extremely poor service
My family and me were extremely dissatisfied with the service at this place. We had to keep calling out to the waiters to take our orders , serve water or finally even get the cheque. It is extremely frustrating and disturbing to have such poor customer service. In spite of telling the staff regarding the same no one even has the courtesy to apologise. All the staff really need some lessons on customer service!!
I had been to other places managed by BJN group ..... like angithee (vileparle), but my experience at Aromas of China (goregaon) made me reconsider their reputation.
1) To start with, when i reached there the girl at the reception was busy gigling on the phone she needed to be disturbed.
2) The waiter who served me niether could speak proper english nor hindi, he might know chinese.
3) i ordered a drink and a chicken dish (which is supposed to have roasted sesame seeds).
4) after waiting for more than 30 min, when i tried to know what has happened to the chicken order i was informed that this very dishs is not available.
Now i wonder had i not asked for it, i might have spent the night waiting for the food.
5) when contacted with the manager, he served me a chicken dish, which had no flavour of sesame. and niether did i see any sesame seed.
6) the manager then tried to convince me that they add pasteand not whole seeds and also brought some paste to taste. After tasting the paste i was very much sure that the dish had no sesame at all.
After a brief discussion (arguments actully) i could manage to pay only for the drink.
It was a worstever experience. I wish the management take this seriously, and stand up to their reputation.
High Cost - Small Quantity
Imagine this nearly 600Rs for a prawn starter and u barely get 8 medium pieces. Over Rs. 200 for a Choco spring roll as desert and u get 6 pieces of 1/2 sized choco sticks barely the size of a medium cigarrette. Your menu from starters soup to desert is barely 2 pages two sides. Your waiter looks chinese (apt for a china rest.) but barely understands all the word u say. All this and more. The bill was huge but we went home hungry. Not coming back here again.
Authentic Chinese Stapler Pin Soup
We decided to visit Aromas of China at Oberoi Mall, since the mall was too crowded and since it looked like a decent place. Little did we know that we were to be sorely disappointed and thoroughly mislead by looks.
For started, I ordered a crab meat soup. To our dismay, we found out that the one of the soups had a stapler pin in it. Like any decent person would, we called the manager and calmly informed him of the stapler pin in the soup. To add insult to the injury, he kept asking us if we were sure that there was a stapler pin in the soup. Apparently the stapler pin sitting in the bowl was not proof enough.
When he inquired if he should get a refill of the soup, I requested that he substitute it with something else that was not liquid, like a starter. Quite frankly, I should have simply asked for the bill there and then because I was highly apprehensive of the possibility of more stationary in my food.
This is where things got really interesting. He got us a seafood starter and 2 fruit juice mocktails which he said was on the house.
After finishing off our sub-standard, highly overpriced meal, we asked for the bill. To our surprise, mister manager had charged for the starter. When I asked him about this, he very calmly said, 'Sir, I have not charged for the soup' Too tired to argue, and highly disappointed over a ruined evening, I decided to let it go.
I received a feedback form which I then filled in on both sides, making my discontent quite apparent, while still maintaining a very decent level of courteousness to the manager. His Highness, the manager, however, saw it fit to take my feedback sheet and have a nice joke session with the rest of the waiters. I will be surprised if the sheet has even reached the management that oversees quality and feedback, given that I have still had no response or communication from any of the Group's representatives.
Needless to say, I will never visit nor recommend that any of my peers visit Aromas of China or any of the other restaurants run by the BJN chain. If this is how they treat a customer, they have absolutely no business in the 'hospitality' line.
If you must, the next time you make a visit to Aromas of China;
a) Make sure you ask for a metal detector to fetch the stray metal particles out of your soup.
b) Assume that you are making a BIG donation to a chain that does not care about what their customers think
c) Expect to pay a high price to have a cheeky manager and his staff have a good laugh at your expense
Overall, a terrible experience compounded by bad quality food and insulting service.
Oh and just by the way, Aromas of China, features Japanese Art on the walls including women in Kimonos and Cherry Blossoms. About as authentic Chinese ambience as the local 'Chinees Fud' Cart.
Average in taste
I was here last night, and since it was my first time in Oberoi mall went in for the food i love the most, and thus Aromas of China.
The hostess was kind and guided us to the table, our captain taking the order was polite and courteous. Service impressed me which is the other half of the business. Coming to the disappointing stuff food I dont want to be very critical but to be honest it was like road side Chinese made with a bit superior ingredients, the chicken fried rice my all time favourite can not be got wrong even with a small stall but these guys fried rice was average and the worst was the soup, chicken wanton it was just tasting different from what it is . The prawns was good and I mean real good.
The waiter clearing our table was in a real hurry to do so, for reason he best knows but then again our super courteous captain rescued us from what would have been a bad experience to making it an average one.
The chef here has a fondness for cornflour
Aromas of China is the only decent restaurant in the food court section of Oberoi Mall, other than Copper Chimney. And the entrance and setting sure looked tempting when a few friends and I were debating where we should head.
Once in, we were really struck with the elegance of the interiors and expected the food to be at par. Shows us that you should never judge a restaurant by its decor.
I have had shark fin soup in Shanghai and it was clear. Here it was a cloudy, murky slop where I am sure the dead shark's soul must have been trying to find its way to fishy heaven.
The 5 Treasure Vegetable in spicy hunan sauce sounded interesting. So we quizzed the server about the various sauces and all he could tell us was that it was either green, yellow or red and was spicy or not. He had no clue about the ingredients that differentiated one from the other!! So we went ahead and ordered for this treasure starter and it was ok.
The prawn gravy we had was again over-laden with cornflour as was the veg stuff. I think the chef spared only the rice and noodles from his fondness for cornflour.
Overall, a nice place, but the food is not something you can write to China about.
Pathetic food. Pathetic service. We had visited the place on 31st Dec09 waited for more than 1 hr...luckly we had to to do some shopping so didnt find it difficult to pass time...wehen we gt the table the waiter didnt guide us in selecting the dishes. Also the food was cooked with cooking soda which was pathetic. When i parceled the food it was just a spoonfull thts it!!!!
Scope for Big Improvement
Thought of trying out this place a month back to see how it matches up to the original Bangalore one, just off Richmond Road. Am disappointed - BJN, you could not recreate that magic here.
We ordered a soup that was away from the standard stuff, but got basically a hot & sour soup. Tut, tut - your diners are more discerning.
The Sichuan chicken dish was definitely better, and went well with one of the rice dishes. Maybe my expectation was high, but what I finally got was standard fare.
Classification would be higher than CG83, but lower than Mainland China or Lings Pavilion.
Also, increase the lighting during lunch time.
improvement from last review
Much improvement since May. WIth Oberoi having a limited dining selection with the exception of "mall food" we had to use Aromas for another birthday meal. To our amaze we were not disappointed with the food. I recommend the crab soup, peppered chicken app, and prawns in sweet soy sauce.
November 11, 2009response from management at invisiblerain:
Thank you for your valuable comment.
We appreciate the views & suggestions on your visit to our restaurant- Aromas of China.
Hope to see you at our other brands in Mumbai:
Angeethi @ Vile Parle, Firangi Paani @ Fun Republic, Andheri & Linking Road, Bandra & also Aromas of China @ Andheri.
Have a wonderful Fine Dining Experience with BJN Group. Cheers!!!
Better to go Andheri West
Went last week for daughter's 6th birthday and all I can say is take the extra 40 minutes to drive and go to the stand alone Aromas in Andheri West. It is near the Infinity Mall. You will have better food, service, and decor.
Having the pain of travelling in Mumbai is better then wasting a meal eating at the wrong food outlet.
Too expensive for the food & Service
I had gone to this place last month and was very disappointed. The service was very uninformed and slow. The waiter who took our order did not know the meaning of "stir fried vegetables"! Also, the food, when it came was not worth the huge price. Two of us had one starter, one main course and fried rice - the bill came to 1000! I dont plan to visit this place again.
Really worth the expense
It was a friend's treat during the Christmas weeked. We went on Saturday afternoon. The place was decently crowded but atleast no waiting. We had beer and wine (red wine is available by glass too). The place is kid friendly too. We have a three month old son who was besides us in his "wagon". The family besides us had a five kids ranging from I guess 3 to 10 years and the restaurant was expertly catering to their demands.
We had Aromatic Chicken, Chengdu Chilli Fish, Sea Food Rice and Chicken Hakka Noodles. Everything in this place is great. The prices are slightly on the higher side, if you compare China Ming (nearby at The Hub) and Cascade (at Thakur Village). Thoroughly enjoyable experience. The above meal for three setback by friend's pocket by a couple of thousand though...
Poor imitation of its peers
I went in with family members wanting to try how good/bad food was here and here is what i have to say
1. Service - its all about service(especially when the prices are so steep). And i am afraid this is where the place let me down a lot. We ordered for beer, starters and some food. However I was amazed to see that the beer and the food was served to us together. I mean...am i missing something..or were they just plain dumb...even if the dim-witted souls did not know the basic etiquettes of serving food..they could have asked us if we would have the chicken starters and the beer at once we are done and then go to the food. But alas for some thats hard to fathom. However we had to tell the waiter to take it back and bring it in the order mentioned.
Then I found out that my cloth napkin was missing. Which I pointed out to them. But to my surprise he handed a cold towel to me.
Lastly, I ordered some vinegar onions and specifically explained to him that it should be spring onion in vinegar. Even after that I got sliced onions in vinegar. By that time I had had enough and quietly finished my meal and left. WIth a vow that it would really take a lot of pushing to come here..
If your tummy really craves for chinese food..this is the place to be.
To start with, the ambience is really pleasant with walls depicitng chinese culture and artifacts.
The service is excellent and the quality of food is really good.
I had ordered Singapore prawns curry and chicken fried rice. The curry was lip-smacking and fried rice not to mention is one of the best i have had till date.
All this comes with a bit expensive price tag.
On the overall, it is a place where "Quality food comes with a price".
This was a nice place.. Though it was very crowded (It was a Sunday..Wat else cud u expect??). But a nice restaurant with friendly waiters...
We ordered Seafood Soup, American Corns and Chicken Dumplings for Starters. The Soup n American Corn was good but the Dumplings are best to be avoided...Didn't like those much.
For main course we ordered Fried rice and Chicken in Devils Sauce...This is definitely recommended.
In short the food was good.
The ambiance is also good. The walls are VERY CHINESE..The artifacts were also good...
I suggest a visit is must to this place... Thumbs Up!!
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