38 Reviews / 41 Ratings
Bachelorette Cake ordered at the last minute
I just want to thank Desserts R Us for making the most awesome cakes!! I ordered a cake for a bachelorette party at the last minute, knowing very sure that no one would make a fancy cake with a new theme at such short notice. But to my surprise, Ms. Hiroo not only readily agreed to make it, but also had it delivered in two hours! Anybody else would have said no.
Everyone including the bride to be loved the concept and we all relished the cake.
Thanks a million! I would certainly do my bit in passing the word around about Desserts R Us.
Rukhshar Himanshu Kapur
Amazing experience with DessertsR Us
I would like to say thanks to burrp for recommending this place. I used to go to Theobrama a lot and there is a big difference in the quality of ingredients used that can be felt through the scrumptious cupcakes from Desserts R Us
Love the festival packages as well, Definitely going to go back again soon!!!!!!!!!!!
Our office usually orders cakes for birthday of our colleagues..... This time we ordered from Desserts R us Colaba. Oh boy was the cake good...it was superb! This was called 'dark temptation'. The chocolate cream was melting and the cake itself was delicate and delicious. Filled with walnuts.
I, who was on a weight watch, could not help but to go for the second helping, and a small third - all from the corners and borders of the cake (to get more cream).
I traced the shop to Colaba and found its ambience very pleasant. Hogged on more cakes and some pastries till I felt satiated....
Anyone who reads this should atleast try desserts r Us. Its a nice change from Theobrama (which is itself very good - no doubt)
Awesome Experience A Must Visit
One of the best places I ever visited two days back. The chocolate cake was delicious and the service was also awesome.
If I have to talk about ambiance, it's really good and enjoyed a lot.
I recommend to visit this place to celebrate birthday's and any other special occasions with friends and family!!!!
Perfect Place for chocolate lovers.!!
This place is awesome...there are no words to describe this place. Me and my brother bumped into this place while we were looking for something else, so we decided to give it a go and guess what, we loved it!! Normally my brother who does not really comment on food also loved it. If there is to be a paradise for chocoholics in the city, it is here, it is here, it is here
Love It....!!!!! Really Yummy Cakes
This place scores full marks on all aspects i.e food, service, ambiance and value for money. There's no other place like it as far as desserts and sweetmeats are concerned. The best part being that they keep updating and reinventing themselves by adding new exotic desserts to their menu ....
Cakes Are Just Amazing
Dessert 'R' Us is the shop to buy cakes for birthday's and party celebrations. They make different different types of cakes such as 3D cakes etc etc. The best thing is the service which is always on time. I had a very good experience with Dessert R Us on the eve of my cousin's birthday celebration.
Brilliant 3D Cakes
I have already written a review a few years back for desserts r us but at that time they didnt have the concept of 3 dimensional cakes.
i ordered a louis vuitton 3d bag cake for my wife last week, man o man was i surprised. At first when i saw the cake i was in shock i thought it was a real bag and not a cake !!!! it was soo identical and the printing was to the finest detail.
the taste of the cake was even amazing and the owner of the shop very helpful. would highly suggest this cake shop for personalised gifts in the form of desserts.
BEST CHOCOS EVER
My previous favourite chocloates of all time were patchi but when i tried the soft centre chocolate of desserts r us it was out of this world. never ever have i tried such yummy chocolates which melt with such ease the minute u put them in the mouth.
super friendly staff and very helpful. Im getting these choclates as a diwali gift for all my friends for sure.
they show you something else and deliver a cake that doesnt look even close to as promised. and my cake arrived all melted with cracks. looked destroyed beyond words. it was very embarrassing to even take it as a surprise for my friends birthday but since we had no time and option of a back up, we had to go with that cake. Tasted quite sad - considering the BOMB they charged for it. Bandra has much better cakes.
NEVER RECOMMEND DESSERTSRUS TO ANYONE.
too expensive and hopeless service
THE BEST CAKE SHOP
Womens day award should go to miss hiroo gidwani for having single handely made such a beautiful store in colaba and still maintained her personal touchand personalising fabulous cakes at throw away prices.
amazzing desserts and superb 3d selections are available in desserts r us the best cake shop in mumbai
helpful very helpful !!!!!!
best service and best cakes in india..... my wife and me were looking for an anniversary cake at about 8 pm DESSERTS 'R' US was almost shut hiroo gidwani was so sweet that she stayed back and whipped up something last minute to help us make our annivesary special........
God bless hiroo gidwani and desserts r us always!!!!!!!
Terrible Attitude & Service
Me and my friends were ordering a cake for our friends bachelorette. We got in touch with Hiroo(the owner) who was extremely sweet to us and said she would love to help us out and definitely work with us on our budget provided its a decent cake since they dont do adult ones. Fair enough. We got in touch with one of her employees, a Ms.Benaifer, who worked with us throughout with the details for an extremely decent cake and agreed with the cost price , design and delivery and CONFIRMED our order. This was with 3 days to the event. Funnily, with ONE DAY to go, Hiroo gives us a call its impossible to work on our cake with the design and cost and is horribly rude the whole time, not even remotely apologetic. All this after confirming 2 days ago. We had to plead with her and remind her it was in accordance with her t&c which her employee would have been aware of and with a day to go, no other cake maker would agree to baking a cake at such a short notice! The whole day passed by with us making repeated calls, with them answering Benaifer is on leave ( an obvious bluff) and Hiroo screaming from the background sayin " Even if they pay me 5 lakhs I wont make their cake" This kind of behaviour really put us off. I mean people like her should really take a course in hospitality and treating your customers. The way she spoke to us was so disgusting as if she was doing us a favour or baking our cake for free! Finally, we had no option other than paying MORE than we had agreed for and gettin an absolute shit-faced cake with the figurines already melting and falling off the cake. Thanks for being the most rotten element of our otherwise nearly-perfect Bachelorette. She should be glad we didnt meet her in person, otherwise she would have been eating the cake off her face.
Again, she should be reminded her customers actually pay money for her cakes and not just get it for free- Also, it doesn't entitle her to talk with such crass language and absolute disrespect with them if they don't agree on something. Its shocking. If it was such a problem, she shouldn't have accepted our order in the first place, rather than confirming it and cancelling it at the last minute! Such unprofessional behaviour. I really hope karma bites her in the ass.
My daughter's priceless expression!!!!!
It was my daughter's 18th birthday last week and the mid terms had just started. Therefore no big celebration was in order... but wanted to do something to make it a memorable day...... She likes Simpsons so thought of getting her a cake of Homer... This was 2 days before the birthday..... checked with lots of cake shops but all would give only the picture cake. Desserts R Us had skipped my mind. Then remembered what a fantastic job they had done for her 16th birthday! So called them and told them my requirement. Wanted a 3D Simpsons cake. promptly got an email with various pics to choose from. I did not have access to my laptop and my phone was giving a problem with the net connection so could not confirm. But the assistance I got from them is SERVICE! The cake that I finally got did bowl me over... her friends refused to let her cut it for 10 minutes! But the best was the Priceless Expression that we got when she saw the cake!!! The cake shop is rated as expensive but the joy it brings is absolutely priceless!!!!!
I called this week and i was pleasantly surprised to find that Desserts R us actually made Sugar free Chocolates.I am a gym freak but i have a very bad sweet tooth. Chocolates are my weakness. I first thought that Sugarfree Chocolates must be a gimmick but when i had them i changed my mind. Really mindblowing Chocolates without the guilt of spoiling your diet. Desserts r Us Rocks!!!
AWESOME... double dhamaka!!
After hearing a lot about this company from my peers.. ordered two simple cakes 1.5kg each in one month... one for my son's bday and one for my frends anniversary... both were SIMPLY AMAZING!!!!! Despite the size of the order the taste, design, service were IMMACULATE at both occasions. Kudos to Ms. Gidwani for her single handed approach to the this whole operation with great professionalism and care.... for her every customer is important!!!
Best Cake ever
It was my sons B'day wanted to order a 6 Kg cake, got Desserts r us no. from Just dial. We took an appt and went to the colaba office, had to wait for 5-7 mins as there were few clients before us, the owner Hiroo personally attended to us to choose a cake, we got the Belgium choc. cake 3D Mr. happy with mc donald therme it was the best cake my guests have ever had. was a great experience.
kids loved their birthday cake
Ordered the pineapple and the chocolate for the kids birthday party. Service was efficient - we ordered in the store and without any problem it was ready for pickup perfectly on time when they said it would be. Two of these big babies disappeared at the party...soft, yummy and quite light weight.
Desserts R NOT us
I had heard a lot about the designer cakes from Desserts R Us so thought of giving it a try !! I wanted to order a 6 Kg cake for my nephew's 1st & Dad's 60th B'day combined.
Went to their office to Place the order, and like most of the other peoples` experiences, i had a crappy one too. Ms. Hiroo (the owner) was too busy shouting @ her staff, and really doens't knw how to acknowledge her customers with courtesy. She's more concerned for her celebrity orders and those that fill her pockets by thousands....!!
When i made the inquiry over the phone, i was told we can make anything that suits your budget, give u the best possible options available. Nothing of this sort happened while i was actualy placing my order. i was given only ONE flavor option. Ms. Hiroo just scribbled some design over my order sheet, something that even she later couldn't remember.
My cake was pathetically delivered in some public transport !! the chocolate sticks were falling off the cake, They had FORGOTTEN to put any B'day wishes Message on the cake.
Desserts R us really works with a "care a damn" attitude. Totally disorganized and fail to keep up with any of their promises.
worst experience ever had.........!!!
It was my first time, I had never tasted the cake here before..............so I went to order a 1 and 1/2 kg 2 cakes for my sisters daughter's birthday party (as it was a small affair)
At first the lady Hiroo Gidwani was busy training her staff and was very nice in talking but as she learnt that it was a 3kg cake all together she did not seem to be interested at all.But any how we gave her the order but when we were calling to ask her about the cakes and decorations on it she as well her staff was least bothered to give a satisfactory answer plus hiroo gidwani was rude to us. At last getting furious on her behavior we canceled the order
In simple words they don't care unless you have big order (don't know how big order she wants) and the owner Hiroo Gidwani has a very rude and had an inappropriate behavior towards small order of cakes.........................................very bad behavior and no idea how the cake tastes.
Worst cake I ever had
My wife ordered one-pound cake worth 1500 bucks for our anniversary. She had asked for a specific design on the cake. Neither did they get the design right nor it tasted well. Rather it is the worst chocolate truffle cake we ever had. We cudn't have finish the first bite!!
I ordered the double chocolate hazel almond cake from here. It was simply the best cake i have ever tried. All my friends just loved it and everyone wanted to know the name of the place i ordered the cake from.
The lady who took my order when i was there was extremely helpful, though i dont remeber her name and she showed me a huge HUGE variety of cakes. Soo many cakes too choose drom its really hard to make a choice. you are truly spoilt for choice here .
would highly reccommend this for everyone to try out !
This place makes the best cakes ever ! I had tried the death by chocolate cake at a friends place which he had ordered for his birthday. It was by far THE BEST THING I HAD EVER TRIED. To top it all , i went there again after 4 to 5 days and he had forgotten the fact that he still had some cake left over in the fridge . So we ate it again that day and it still tasted so damn fresh even after 5 days.
So for my own birthday i had ordered a choco hazel almond dream cake and it was swiped clean in like 25 mins . Infact it was soo good that my friends wanted more !
i took a chance and called up the proprietor miss Hiroo Gidwany at ten, the same night, asking her if she had one spare cake at the time. Inspite of her not having any cakes she still managed to make me one more choco hazel almond cake which reached me by 11 30 pm and that to at no extra cost .
That was really nice of her. All in all amazing cakes, value for money and great service !!!
Highly reccommended to all.
dnt try it!!!!!
hey m telling with my own experience...as i had the cake firstly they charge too much and the taste was horrible..feeling like vomiting...and the treatment tat was given by the staff and Miss hiroo was worst..they firstly don't respect the customer and treat them badly...please don't try it...
I had ordered a swiss chocolate mousse cake in 6 layers fro my sisters wedding all the way in the JW Marriot. The cake had waterfalls , electrical lights and the works on it.It was drop dead stunning looking and amazingly delicious. Wanted to pay my best regards to the Proprietor Ms. Hiroo Gidwani and thank her for having helped me out by sending her chef the second time from Colaba all the way to juhu without charging a single rupee as the waiter had messed up the top layer of the cake . Thank you Ms. Hiroo Gidwani for having answered my call at 11 pm whilst you yourself were out and helping me save the day. Once again the cake was fabulous.
God Bless You!!
I used to regularly order sinful cakes from Desserts R Us for birthdays and other celebrations. So when it came to ordering a cake for a family engagement celebration - I really didn't do much field work and look for any options. Huge Mistake! And so I write this review to save the rest of you from a having a horrific experience similar to mine.
1. You're treated like crap (once you manage to gain acknowledgement)
I went by Hiroo Gidwani's office to place the order (which was for a fancy cake, 7 kgs) which obviously seems of no interest to her. She's conducting an employee training session (yelling at her staff) while I stand there trying to get her attention. Finally after about 10 minutes, I ask her point blank if she would like to accept this order or I'm leaving.
2. Can easily get ripped off
She wanted to charge me 3000 rupees for fresh flowers that she was going to use to decorate the cake stand. Did she think I was going to fall for that?
3. Delivery messed up
The cake was delivered to my residence in stead of the venue of the party! And was delivered late! And in a taxi (when it was promised to be delivered in an air-conditioned car so that the heat doesn't mess up the taste and I was charged 500 rupees for the delivery; about 7 kms distance) So, it reached late, the fondant icing had cracked and the cake had turned sour because the delivery boys were roaming around in the hot sun with the cake. And all this while, Hiroo had no idea what was happening and no one was appointed to take charge! So nobody ate the cake as it was left inedible!
I was utterly disgusted. When I received a call the next day to check if everything was okay, I detailed all of the above in a very nice, courteous manner only to hear that it can't be true! So an accusation to top it off! It really couldn't get worse.
Please do look elsewhere for cakes! Scratch Desserts R Us off your list. There are many nice places out there!