Well, no offence Miraage... your review (Oct 21, 2008) is based on absolute bull... If you've been here long enough to eat.... you'll know that the staff is attentive and sweet and trust me, im not a regular patron here. But not once has their service either disappointed me nor has the quality of food let me down. Ill let you know why. Read on.
Firstly, the ambiance is great. No complaints there. Its a cheerly lit place with comfy seatings. Nothing tawdy or anything of that sort. Ill give 4/5 for the Ambience
Secondly, the food which is served at Le Cafe will probably give a lot other so called "Italian Joints" a run for their money. As per your description of garlic bread, perhaps you have never had the true garlic bread served. Most people who go to an Udipi and order a pizza wont understand Parmesan Cheese from Mozzarella. The garlic bread here is done to a light crisp with Garlic Butter seasoning which is perfect. Its the one thing I order the most and till date and with over 40 visits, its never disappointed me.
As you mentioned, the cheese didn't have any flavor, with due respect I and the Management (since I feel strongly for this place) would love to know which dish had you ordered where the Cheese had no flavor. Did you check which cheese base was it? I can assure you, you havent,
The Food here is outstanding as I have previously mentioned. The variety and options you have are mind boggling. Since you apparently are stuck up on garlic bread.. well i believe the garden variety from Dominos is more suited for you. NOW THAT IS CRAP. Feels like its mass produced, a dime a dozen. So please distinguish the real from the not so real, and the appreciation will come out.
Ill move to the service next and since you have had an issue with absolutely everything, I'll answer on behalf of the Management. My fiancée and I had once gone to Le Cafe at 8:00 PM in the evening. Thumbing through the Menu, I came across Baked Beans on Toast (if you know what that is), a typical breakfast dish. Now the Menu clearly mentions the Breakfast Timings. However I still asked the Captain, who immediately calls up the Kitchen to see if it can be prepared. And guess what, the Chef readily agreed to make for me. And in 15 minutes (mark my words) I had hot Baked Beans on Toast served. I dare you, Walk into any other establishment and even try n ask them for something from the breakfast menu at 8:00 PM and they will stare at you as if you're from Mars. Dude.. this is what u call service. This is what sets this place apart. If you speak politely to the staff, they will reciprocate the same. I will give 5/5 for the service.
About the Wines, hell I've been to The Wine Den (next to Elbo Room @ Bandra) and being a Wine Den did not have a basic South African wine. Well, i guess that answers your question huh?
And if you feel the stuff is over rated, then the residents of Chembur & Ghatkopar and neighboring areas are STARK RAVING MAD to queue up outside Le Cafe nearly almost everyday and wait patiently for a table (Guys, please do not feel bad about Miraage, misinformed people usually write the worst reviews. He means no offence)
Overall, I will give Le Cafe at the Jewel of Chembur 5/5 for "Excellent Hospitality and Service", 5/5 for "Brilliant Food" and 5/5 for making sure they are living up to our expectations for the past so many years.
One last word Miraage, this place is not "A tad overrated". If your knowledge is inadequate about hospitality and food I suggest you wisen up and then maybe you will appreciate good food and great service when you get it.