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> > > > Pizza Hut

Pizza Hut

Chhatrapati Shivaji Terminus (VT)South Mumbai    & IN 21 MORE LOCATIONS

  • 02239883988, 02260009000
  • Elphinstone House, 17 Muraban Road, Opposite Sterling Theatre, Chhatrapati Shivaji Terminus (VT),Mumbai
  • Fastfood
  • Meal for 2 - 600
2.3

15 Reviews / 16 Ratings

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Pizza Hut Reviews

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Ok Ok...

I did not have a bad experience, but it was neither good. The problem is not with this specific outlet but it is with Pizza Hut in general. The concern I have is value for money. I'd ordered for 2 meals. But looking at the cost of the Pizzas, the quantity of the toppings and cheese is not sufficient. Frankly speaking I always have a better experience (in terms of Pizza) at Smokin Joes or Dominos. However I like Pizza Hut crust more than that of Dominos as it is less chewy, but the crust alone does not suffice value for money. Aah yes the green apple mojito was good.

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Awful food, equally awful service.................

I am a very strict critic of eating out. This is my first review for burrp and the last one for this third grade pizza place. Went there yesterday afternoon, no water was served, had to ask the waitress, another waiter cum manager took a wrong order, maybe he was day dreaming, I asked him for spicy veg pizza he confirmed it and came back to me after 10 mins after serving garlic bread that they have prepared some paneer mexican pizza by mistake...I was like WTF ....then it took 1/2 hour for that spicy veg pizza to come out, the small spicy veg pizza tasted like baked pav with toppings which I believe were stolen from maggi masala or knorr soup packets. Plus they were playing loud music to impress some firangs. This is the problem with restaurant business in India. Most restaurants always try to over do things and fail while providing good food and service. I dont blame the population of India but the mentality of the managers who train their waiting staffs.

Wasted my time and Rs. 200 for some weekday special ( 2 pieces of garlic bread, cheese Rs. 20 extra, 1 small pizza or pasta and one drink)

Would have got better food like batata wada or zunkaa bhaakar at aram restaurant few blocks away or at a thelaa or better Rs. 15 wada pav outside aram restaurant would have been a safer bet.

Food : Excluding the soda nimbu paani everything else was awful
Service: Pathetic
Ambiance: Kindergarten play school types
Value for money: Zero
Recommend others: If you have loads of money and want to splurge on bakwaas food and service then go ahead.

EAT AT YOUR OWN RISK

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in the league for trying to be the best pizza place

Another in the league for trying to be the best pizza parlour however it is quite underrated. It is infact a good joint for pizza lovers, albeit pricey. Some outlets are out of area n cant accommodate many people. However, they lack behind when it comes to Dominoes for delivery and innovation.

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BEST PIZZA IN WORLD

Never had such tasty pizza in my life before visiting pizza hut for the first time... Ambience is very good... i like BELL present in front door... i was amazed to know its significance..

only complaint is that thier service is slow as compared to any other pizza restaurant...

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Standard Pizza Hut

I have only been here once and like McDonald's, since it is a standard chain, one already knows what to expect. So it was standard food. I went with a friend (his treat) and ordered for Veggie Supreme and Paneer El Rancho pizzas and a iced tea (for him). The Iced tea had more ice than tea, but I guess that is a standard practice everywhere. Anyway, I hardly ever order for drinks outside and I did not even taste it, my friend liked it, so that is that. The pizzas were ok, I have eaten at 3 other Pizza Hut outlets, so I know the Pizza Hut taste. Paneer El Rancho was medium spicy while Veggie Supreme was bland. But there were chilli flakes and other condiments we used to garnish it all and make it super spicy :) Service could have been better. It took just 4 minutes for the iced tea to get on the table and another 25 minutes for the pizzas to arrive! And they both arrived at the same time,which I thought was not done. Otherwise we had a good time, chatted in the relaxing ambiance and it was pretty crowded too (it was a thursday afternoon). Quite a few college students from St. Xavier's nearby and a few office goers discussing their affairs.

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POOR SERVICE

Very very poor service, had to wait for nearly 35 minutes for one pizza ordered. Staff also very careless and ignorant. Drinking water was not served even after demanding 4-5 times. Pizza hut with such a good repute should see that proper service is given to its customers who visits on pizza huts name.

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1.0

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we will never go here again

it took one hour for the food to arrive. the water glasses we were given were not even washed, we could see where someone had sipped water previously. when the pizza arrived it had an UNIDENTIFIED FUZZY OBJECT in it which was orange in colour and the manager ran away with the pizza when we asked what it was. although we had ordered a large pizza for 750 rs he took that away came back with one of those mini pizzas they sell for 50 bucks which cant even fill one person and there was no mention of any apology. we were disgusted and we have now boycotted the entire chain. its not even value for money and the music is played over horrible speakers. its cheaper and way better to go to a place like pizza express.

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legourmand - Burrp User

legourmand

14 Reviews

November 30,2012

3.5

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What you expect

Pizza Hut is the same everywhere. You know what it tastes like, you know what it looks like, you know what the ambiance is like.

And that is a good thing.

You know what you are going to get at Pizza Hut. Good American fast food style pizza, accompanied by chilled fizzy drinks or passable mocktails and acceptable side dishes.

The place is quite expensive in the event that you do not order a set meal or combination. A set meal is much, much cheaper than ordering a la carte. Something to keep in mind for the budget conscious.

The service is good. The waiters may not be particularly cheerful inside (what with the minimum wage employment opportunities in fast-food industry), but they do a good job of appearing earnest.

One nitpick is that they once gave me an old menu that had items at prices cheaper than what they charged on the bill. They apologized and showed me the newer menu and I just paid the bill without any fuss, but I can see someone who is particular about these things refusing to pay the prices he was unaware of, and he'd be certainly justified in doing so. Especially since I know many not-so-well-off families who do have to budget their order when going to an expensive place like this one. It would really be quite inconsiderate to spring a new menu upon them like that after the meal.

The pizza is what you expect, and it's good if you just want some fast food style pizza and not the properly prepared Italian style pizza which you look for when in a snobbier mood. The pasta is to be avoided at all costs though, in the interest of good taste. Nobody deserves that tasteless, canned rubbish even if it were being given away for free during a famine.

A visit here is usually a predictable experience. And sometimes you need just that.

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Luke Nelson - Burrp User

Luke Nelson

2 Reviews

December 18,2011

5.0

Excellent

The pizza was awesome and the place was clean.
Superb!

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kkhansama - Burrp User

kkhansama

8 Reviews

November 20,2011

1.5

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Worst experience till date

I never expected this from a Pizza hut outlet since i am a regular there.

I ordered chicken soup which took a good 25 mins to be served and was cold. We also called for 2 fresh lime sweet with soda and a margarita medium, I'd say the road side fresh lime soda would be far better than this. Inspite of noticing this they did not care to offer an apology. the pizza was average and all of this along with one another item cost us 612 /- The bill being above 500 deserved a loyalty card, but the bill wasa 500 above ony inclusive of taxes. The manager refrained from giving us the loyalty card saying that the bill was to amount to 500 without taxes. I also explained to them that i have been a regular here. Butt they refused to understand.

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Horrendous experience!

I saw this lovely picture of hot soups on the Hyderabad page of burrp and decided that I wanted to have soup last night. My son wanted pizza and so we all decided to go to pizza hut.
Flop show 1: There was a choice of two veg soups and since I am not too fond of mushrooms we opted for the tomato and basil one. It obviously came out of a can while the basil was burnt. Luckily for us, they offered to take it back, but there was no more stock of tomato soup. And while my husband and my son had chicken soup, I just watched on.
Flop show 2: We ordered a number of starters, out of which only the garlic bread exotica was good. Potato crispy was okay; cheese tortilla is not worth talking about and the nachos and salsa was just plain horrible. The nachos were definitely from a packet and old stock at that.
Flop show 3: My husband had a cold and so asked for hot lemon tea. The waiter brought a cup and saucer, hot water in a jug, a tea bag, a container with packets of milk powder, sugar and sweetener and a tray with lemon wedges. I requested him to make the tea. He added water, placed the tea bag within, added sugar, milk powder and squeezed the lemon into it. He gave a spoon to my husband and asked him to stir and drink it and left. My husband was startled to see a particular kind of fermentation and asked me what was going on. The milk powder had curdled. They were all profusely apologetic and brought him another cup of tea made properly, etc.
Plus point 1: The pizzas we ordered, cheesy bites with fiery vegetables and garden fresh vegetables were both very good. The place is a pizza joint, so be careful and avoid everything else.
Plus point 2: The service was just awesome!

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2.0

Unexpectedly bad

Went to pizza hut recently for lunch expecting great food at steep prices! Only four pizzas in the non vegetarian section out of which we decided to try the teekha chicken....

It was bad! And the fact that it was Pizza Hut made it even worse....

Definitely didn't feel like ringing the bell for this meal!

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1.0

HORRIZZA!!

"FRESHIZZA!" the adverts shriek....HORRIZZA is the reality.
I have never in my entire life had to wait over an HOUR for a pizza to arrive. Though I live fifteen minutes away from the outlet. And, at the end of the wait, find the toppings rather short on quantity. Although the "fresh crust" was nice and crunchy.
The overall taste? Generic and completely forgettable.
To say nothing of a VERY limited non-veg choice on the menu. No barbequed chicken, for example, but weird "Indianised" toppings more suited to a Mughlai restaurant.
Garlic bread without garlic (or maybe a whisper) but a thick, congealed coating of SOMETHING (I hope that was cheese!)
Even the "herbs", packed in pretty little plastic sachets, soggy and lumpy.
"International quality"? I dont think so. If this were America, Pizza Hut would be out of business.
NEVER NEVER NEVER AGAIN.
Need I say more?
YES….I refused to pay!

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They close before closing time!

Well...need I say more!!

Called them for a (admittedly) very late dinner order. Still, my watch and every other clock at home had the time at just before 10:50...the guy at Pizza Hut insisted that it was not - and that they were closed. Guess he wanted to go home soon.

My advice, call Dominos - I called the one at Colaba just after I hung up on Pizza Hut...the pizza was with me in under 30 minutes :)

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5.0

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Great time!!!

This one is my favorite Pizza Hut so far,
everything is perfect, good service , great ambiance and awesome food!!! And the location is good too since one can drop in after a film at sterlings

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