Pizza Hut Reviews, Malad West, Mumbai - Burrp
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  • 02266450909
  • 02239883988
  • 02260009000

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kanchanfuller - Burrp User


July 11,2015

Poor service

The service was poor. They waiters themselves had no idea about the availability of pizzas.

Also, the pizza that we ordered barely had any cheese or vegetables. The garlic bread was good though. And they really need to reduce the prices.
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devendra1410 - Burrp User


March 11,2014

Good place !

A little pricey than other pizza franchise's but it also has a lot more variety. I especially like the chicken Lasagna although it serves only one. I found the pizza to be a little bigger in size which means I get to eat more however the service isn't that great & it some times takes a lot of time for the food to come. Still a good place to hang out with friends & its not that heavy on your pocket. Oh and the pasta is good here :)
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Shivani Kamra - Burrp User

Shivani Kamra

September 19,2008

Best Pizza place in Mumbai

Pizza (pronounced peetza), is a popular Italian dish made with an oven-baked, flat, generally round, bread that is covered with tomatoes or a tomato-based sauce and mozzarella cheese. Other toppings are added according to region, culture or personal preference.
Pizza Hut, a chain of restaurants peddling the above as the main staple on its menu, has made a name for itself with its menu being appreciated by many.
Pizza Hut offers lovely ambience, great taste, amazing variety and above-average service. Let’s start with the food and the menu. Being primarily a pizza parlour, I was pleasantly surprised to see a variety of choices for clientele who may not necessarily be pizza fans. This is one of its key advantages over other pizza places, making Pizza Hut a great place to go to with kids.
Pizzas are, of course, the star attraction but there are other options as well. The menu starts with a range of non-alcoholic beverages which is a wonderful accompaniment to pizza, a fact that most other pizza places ignore. Besides the standard aerated drinks, they have an interesting collection of iced teas and mocktails.
The variety of garlic breads is interesting and far superior to other pizza parlours. Do try the Garlic Bread Exotica for an exciting variation to the usual garlic bread. Or the Garlic Bread Spicy Supreme if you like things a little hot.
My friends really enjoyed the Cream of Mushroom soup. You could try it, if you like vegetables in your soup. Another surprise is the list of salads and pastas. I haven’t tried them, but it’s another feather in the cap for Pizza Hut. Getting your kid to eat some salad while tempting them with pizza!! Hmmm.. an idea worth mentioning! I’m sure my mom would have carted me to this pizza joint when I was a kid!!
Then we have the Star - The Pizza itself. Personally I love thin crusts. But Pizza Hut deserves a pat on the back for their Pan bases. It lives up to their advertisement of being ‘light and fluffy on the inside and golden brown and crunchy outside.’ I loved the Chicken Supreme and their Pepperoni pizza is great too! You could ask them for a ‘50-50’ pizza and try out two of your favourite pizzas as One pizza!! At no extra cost! Their pizza is flavoured to suit the Indian palate, tending towards the spicy side. But if you like your pizza bland, I’m sure they can adjust it to suit your taste. They have a good selection of both, vegetarian and non-vegetarian items so clientele of either preference is well catered to.
Next, the ambience and location are well designed. The place is spacious and tables can be joined to make room for larger groups. The room is bright and airy, giving a feeling of space and light. It’s especially wonderful to go to on a rainy day when the world seems gloomy. It’s a happy place and perks up your mood. The location is very visible and easy to spot. You won’t miss it. The two things that could improve are the waiting area which is very small. As the place is quite crowded during regular meal times, both lunch and dinner, it would be wonderful if they could have more seating in the waiting area. And second, there is a small table-for-two, right next to the kitchen, which is very uncomfortable. I wish they would get rid of that.
Price is a higher than other pizza places, but I wouldn’t mind paying a premium for the above-average service and the beautiful décor. Be prepared to shell out at least Rs. 350 per person for the pizza and an accompaniment. Worth every paise though! They do have wonderful (read cheap) options for Visa card holders though. I would definitely recommend you to use your Visa when you visit them!
Lastly and definitely not the least, the service. I would give a standing ovation to these guys. The service is at-par with that of a good restaurant. Service here is much superior to any pizza place I’ve ever been to (which, believe me, is no small number). The manager is personally involved in filling in any gaps that may arise in service, which tends to happen during peak hours. From opening the door for customers to billing them, he’s on top of things, which certainly deserves applause. (No, he didn’t do it just for me just because I’m reviewing the restaurant. I noticed him doing these things for other customers when I was enjoying my pizza). It would be great if they increased their serving staff by a few heads though. It would ease up the pressure they face during peak times.
So overall, I have given them a five star rating. Try the place out for yourself though! Oh yes, and don’t forget to ring the bell (for great service) when you leave. I certainly did that, twice!!
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Velu Karthikeyan - Burrp User

Velu Karthikeyan

August 03,2007


I like Pizzaas and thats where this place gets an important stop over in my schedule atleast once in a month.Great Place to spend for an hour and great pizzas too.Very friendly and helpful staff. Great and fast service and very good ambience too.Visit this anytime and you will really enjoy the place.
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preshit  - Burrp User


December 11,2006

Deliciously Yummy

Everyone knows Pizza Hut's Pizzas are deliciously yummy. And no matter where you go, you get the same taste, size, toppings etc.I'd rather concentrate on the other factors such as ambience, service, etc.Firstly, there couldn't be a better location for this in Inorbit. This is right next to the escalator that gets you to the 2nd floor, bang opposite to Moti Mahal, just next to Rajdhani and most importantly just before Fame Malad. Thus, this place is always on the serve. Expect a waiting of atleast 30 mins on weekends. The servers are pretty friendly and ever-ready to escort you to a table or jot down your order. The service is pretty quick considering the time it takes to get a Pizza ready.The place is big so a lot of seating options available.Try the "Freshizza" base if you haven't already. Its freshly prepared base, not too thick, not too thin, and available for all non-pan Pizzas.The prices are apt I'd say. Too bad they discontinued their "Bottomless Pepsi"All in all, a good place to go eat out. Avoid on Weekends if you are only planning to eat. Mindspace Pizza Hut would be a better option.Till next time.Ciao
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