97 Reviews / 102 Ratings
I am not a fan of Mexican cuisine but my college friends wanted to try this out so went ahead with them. I feasted on the Fiesta Nachos which was huge and impossible to finish all by myself. Also shared a veg Burrito with a friend who loved it completely. Other dishes our group ordered were Spicy Chicken Quesadillas and Lamb Barbacoa which were well received by everyone. As I said,I personally do not like Mexican but if you do, I will recommend this place to you.
To get one of the best Mexican food in Mumbai head to Sancho's Cantina (spanish for bar shop).Good Ambiance, Authentic Mexican food tasting good and excellent service make it a must visit place in Khar. All the items we ordered turned out to be good. While all the items were good the pride of place would go to a Mexican dessert the Tres lyches cake (Three milk cake) which was awesome
Located in most upscale Bandra (West) market, this place is one of the best place for having food. Great cuisines and world famous preparations, this place boost of the world's best decor and aesthetics. This place offers free internet connection. Most strategic location, this one of the nearest places to the Juhu beach. They also serve booze on floor. Happy eating !!
Sancho's is a must!
The top distinction at this place is that there is hardly any other place where Mexican is served! An extensive menu ensures that there is something for everyone. The decor is delightful and works both in the day as a spacious and warm family ambience and night as a relaxed mexican cantina. The food is excellent but is just shy of that flavorful punch that you look forward to in Mexican food. The burritos, taquitos, tacos are all well done and the portions are sufficient. The chocolate churros for dessert and the shrimp tacos for appetizers are my top picks. The pricing is quite right too. The service could be faster and the staff a little less sloppy and a little more enthusiastic. Drinks are well done and they don't skimp on the alcohol. Great place to go with family or friends!
BEST Mexican in Mumbai
I love Mexican Food. Specifically, the Tex-Mex variety of Mexican Food. This is probably one of the best Mexican Food places I have come across in Mumbai. Sometimes, I feel horrible because all I want to do is order the simple nachos with jalapenos as my main course because this is so delicious, and then just order churros for dessert!! It tastes like they are using a better quality of cheese than the Indian-ized Mexican versions we see everywhere. I also absolutely LOVE the bean & cheese enchiladas!
Search for good mexican food ends here
Generous portions..rich taste and ..aaahh beautiful dressing
Authentic mexican food.. with good use of sour cream..n guacamole. I louv d flaours here!
Deserts are another interesting thing to try out.. a Tad expensive...but so worth it!
The only place exclusively for Mexican.
The nachos are to die for. I've eaten this quality of chips only in USA . Although unlike US we don't get complimentary chips n salsa .but the blue chips are imported from Mexico
The burritos are very good but the taco salad is a let down
Soups are ok. The fajitas are Preeti good
To finish off cream caramel n San churros is very good
Overall a good experience
Good mexican food!
Sanchos, i first tried was a take away, quesadillas, nachos,
Take away was not a great option, the nachos became a little soggy. But yes, the taste was great. The quesadillas were good. Not too many vegetarians option, so this will be a less visited place, though it's a great food place.
For all mexican food lovers, must try place, and if you eat non veg food, definitely a must try.
Overall, it's a good place to dine in, the ambiance is very good.
Sanchos, Bandra- This uber cool Mexican joint is Bandra was just what I needed for a lazy holiday afternoon. The decor with high ceiling, tiled tables and wooden chairs- multi colored wooden chairs (Kitsch if you please!), was charming. My friends ordered Fajitas and I ordered Enchiladas, which in true Indian style we shared. Fajitas- a street snack in Mexico were make it yourself roll. There were grilled vegetables served on a hot plate which some mild spices typically Mexican. Condiments like guacamole, sour cream, kidney beans, salsa sauce, onions, tomatoes were served separately. All ingredients were fresh and tasty. The condiments served in small glass bowls and the fajitas in wooden boxes (think wooden serving boxes used to serve momos!), which was very pleasing to look. The Enchiladas were also well made. Beans filling topped with stringy cheese. Though personally I liked the fresh Fajitas more than the enchiladas. These were also served with rice and kidney beans. We had to have desserts ofcourse- though not many options we chose the churros with chocolate sauce- I am glad we did! The churros were crisp and the sauce made from dark chocolate was absolutely bang on- Divine, making the sins of such calories just about bearable. By now I did not want to leave and just snooze there. (Mexican food is heavy!)
Good But Not Mexican Enough
Sancho's has a great vibe. On some nights they have live singers going from table to table. The tequila based cocktails here are to die for. The food is ok and not authentic Mexican. The chilly sauce could be made hotter. If you've eaten Mexican abroad, you'd know the difference. However, Sancho's is a fun place to go for dinner with your friends and have a good night. Go there for the overall experience. Not so much for the food.
lo mejor mexicano, sans one jarring event
Our favorite family cuisine is mexican, and our most frequented restaurant used to be taco fresco in Khar. When that restaurant closed down, we started visiting Sancho's. The place is swanky and typically has some film stars frequenting it any given time. The mexican food there is excellent, but on our last visit we had a severely jarring incident which has scarred us. While we were sitting in the inside area, and had just started eating our lunch, a HUGE rat came running in the middle of the room and went under some of the tables. We immediately sprang up on our feet, and were about to leave that area, when several of the waiters came and started looking for the rat. Watching a big rat in the middle of your meal is definitely not appetizing and something that you'd expect to happen in a swanky restaurant like Sancho's. Wonder if this is a case for the food and health dept to pay a visit.
Don't see what the fuss is about
I went for dinner to Sancho's a few weeks ago. As they don't take reservations, we gave our names upon arriving there and waited. We were initially told it would take 40 minutes to get a table but finally got one more than an hour later, by which time we were hungry and tired. We started with the nachos which were decent but the mains were disappointing. The chicken enchiladas were very spicy, almost as if a chicken tikka masala was used. A friend ordered the Veg tortas which had no beans but looked like a paneer sandwich. The service too was rather slow. Rather disappointing evening for us.
Only place which has real good mexican!
Been to sanchos quite a few times and I would like to say that it is the only place which has real good mexican food. Though the quantities have reduced over time i guess. But its worth every penny. Best Nachos in town. Would recommend it to anyone who is looking for authentic mexican food. Service could do with lots of improvement
mexican at its best...
never had authentic mexican food...yeah always had the indian version of mexican food..superb ambiance...yeah have to always wait there but the ambiance and food is truly worth the wait...the enchilada's are really to die for...the staff is really helpful making our ordering easy...they do suggest you dishes as per your liking and taste and trust me their selection is worth it....nice range of cocktails...the best thing about sancho's is the pricing and the portions...very nicely decorated dishes and the salsa is superb...a must visit for mexican lovers.
Just about OK, I guess
I'll start by admitting that I have never tried Mexican food in America, but I have tried it in a few different countries, so my judgement of the food might be a bit biased. This place was recommended to me by a couple of friends, so I decided to give it a shot.
Went there on a Sunday evening and it was packed. The decor is nice and they had some Spanish music playing to add to the Mexican touch. The prices are a bit on the higher side, but I hoped the food would justify the cost....Well, it didn't. I'm not saying it was bad, it just wasn't something that would make you go WOW! It was strictly average in my opinion. There was some desert called Tres Leches that we ordered at the end that everyone on my table loved, but that's about it.
Coming to the service, it was all good, no complaints there. The servers were friendly and helpful.
Like I mentioned above, the place was packed and more people kept pouring in as we left, which makes me wonder if there is something I am missing. Maybe I need to give it another shot...maybe.
After a one hour wait at the bar we got our table. Nice place for a group but won't say it's couple friendly. The mood was set after a drink from an exhaustive menu. But I didn't see my favourite mex drink: Cadillac Margeritta.
The nachos were nice and yummy. Enchiladas decent- Bombay blues have better. Burritos, my favourites were a total disaster. It was just rice in a wrap which looked more like a batura. Hardly any seasoning.
The desserts were nice. Overall I would say for someone who wants to enjoy a drink, not food.
It's not American, forget Mexican.
No Service inspite of being in Service Sector
Has been twice...first time no one even bothered to let us in and everyone was just smoking...had food inside..waiters were bad.ad to shout everytime to call for attention.....and no knowledge of food
second time we were told to wait for half an hour...after half an hour i asked and they said again half an hour...i told them to let me know the exact time and the lady (i'm being polite ..cant describe my feelings) told me it can take half an hour to one hour...i got agitatited...some manger came who was least intrested and when i told him he simply said it can take half and hour to one hour or more and went off.....the owner desn't know any thing about service as he is a builder in mumbai and looks like his staff are also from his office...horrible pathetic people...GO ONLY TO GET HUMILIATED
Once again, I see burrpers criticizing good restaurants. Sancho's is one of my favorites and i've been going there for years now... ONLY AUTHENTIC AMERICAN STYLE MEXICAN FOOD IN MUMBAI.... Really, it tastes exactly like a Margharita's Mexican Restaurant from the States. The Nachos are the best and if anything, the restaurant could use a little more lighting :P
Small Portions, Condescending Waiters
I must start off stating that the taste of food was great, the drinks nice while the desserts were quite amazing.
Have been here thrice now, and every time I find the waiters to be well - rude.
I order a pitcher of margarita and the guy actually tells me the price for it.
Every time I wanted to order, a different guy would take the order not even knowing what I ordered before.
I ask them to pre-plate our meals as we wanted to split the meals and they say they cannot do it but would help us by serving the same on the table. When the meal arrives the person who took the order is no longer around. The guy who tries to serve has no clue but tries... in vain.
I ask for the manager to explain the situation and the manager argues, changing his stance three times through the conversation as to why he cannot have the meals pre plated.
About the portions... they had a 100 gm filet of fish (which tasted great) but at 600 odd rupees is just too small.
For a meal that costs about 2K per person, the service is terrible and the portions just miserly. Get these right and you would have a great restaurant. Hopefully some one listens even if the waiters and managers don't.
Average Food Good Drinks
Had heard a lot about Sanchos, but found the food extremely Ho Hum, service lacking, (the waitstaff tried to show attitude when we summoned another waiter, and had to be reminded that it was he who suddenly ran away in the midst of taking an order). The margaritas were a saving grace. Very good but very expensive for the quality and quantity.
Pedestrian food not justifying prices
The food at Sanchos is not bad, but it is neither distinctive nor exclusive and definitely does not justify the prices. You come away feeling you have eaten in a 'teenage allowance' restaurant paying prices that are at least 4 times of what they should be. The overall experience is less than satisfactory with reluctant service. Each time we needed a refill of water, one of us at the table had to opt out of the conversation to try and grab the attention of 3 waiters, the last of whom obliged with water. Not going back there in a rush.
Solid TexMex in Mumbai
I have been to Sanchos now a number of times, and it is the perfect scratch to my Mexican itch from the Americas. The recipes are solid (I believe they have a Mexican chef), the guacamole (a personal favorite) is quite good, and the fresh lime soda (ok, yes, not Mexican) superb. I have ordered the chicken faijtas and a other small plates for dinner, including nachos, that I would recommend. Husband also says the margaritas are good. Portion sizes are solid, but I still wouldn't say the place is a bargain. However, given that so few Mexican places exist in Mumbai, I'm willing to pay for my fix, and always feel Sanchos is worth it in the end. The service is friendly and eager, and the atmosphere is excellent (sans the perpetually freezing air conditioning). We'll continue to return every time we dream of Taco Palenque back home. Bravo for Bollywood Tex Mex!
Thumbs down for service
Pull up your socks guys! The guy who answers the fone for reservations has a rather inflated ego!
Been here a couple of times now.. And find the margaritas okay-ish..
As for the food, i dont quite understand the shrinking portions of the salsa or guacamole.. If they want to charge extra- fine.. But it cant be a spoonfull then can it?
Viva la Mexico !
The best nachos in town ! The tangy and spicy food is a treat for the taste buds. Rarely does one find authentic Tacos, Enchiladas and tortillas all in the same place !
One of the few places that serves barbecued pork ribs and a variety of tequila cocktails to wash it down with !
We were looking for good mexican food and weren't really happy with the options we tried. Then a cousin suggested Sanchos for authentic mexican food and we were not disappointed. The ambience is really good as well as the crowd. But most importantly the food is excellent. The mexican flavours are perfect, the spices apt. We had the fiesta nachos for the starters. The guacamole in it very tasty. The burritos are a treat to your taste buds. I enjoyed the vegetable burrito better than the cheese and beans. We were too full by this time to have any dessert. However we had no regrets on missing the dessert to such good mexican food. Worth multiple tries!!!
Best Mexican Food in Bombay!!
Anyone who doesn't like this restaurant doesn't know good Mexican food and is used to the typically Indianised Mexi-desi food....
the Mini Fish tacos are AMAZING!!!! LOVE their burritos but what takes everything to a whole new level is their incredibly fresh guacamole and sour cream. Yes, they charge you for every extra tiny bowl of it but it's worth it... the sour cream is original, creamy and delicious unlike the whipped ones you get in most restaurants....
And after your meal, you MUST finish of with their tres liches cake....
To start off with, Mexican food has always been on the spicier side of the world palette..but unfortunately it was not the case over here..all the dishes from the nachos to the mexican rice were quite bland, especially the mexican rice which was no where even close to the "real Mexican rice"
The service - disappointing..Can you imagine waiting for 30 min just for a small bowl of salsa..??!!
I even missed out on the music on this place..it was hardly audible..
Hits and misses
Went to Sancho's last night with a close friend of mine and this is what I felt of the evening.
a) Ambience: Very well done place. The lighting is dim but it has a Tex-Mex feel that is reminiscent of the Tex Mex restaurants that I frequented as a student in Texas. The b/g music is also Latino so it adds a tinge of genuinety to the ambience(thank god there was no Celine Dion or Bollywood stuff blaring) Rating-*****
b)Service: Borders on non existent. You have to holler out to the waiters to take your order even though there were very few people there when we got in. Plus you pay a service charge of 5%(makes me wonder as to why one pays a service charge if the service is so sub standard). Rating- *
c)Food: We stuck to appetizers and didn't move to the main courses. The Fiesta Nachos were very good. The Corn Chips were top notch and very fresh. The problem arises because of the money charged and the quantity delivered. The portions are STINGY!! For a Rs450 portion of Fiesta Nachos you get a VERY measured quantity of Corn Chips. I might use a strong word here and say it was a Rip off. The Chips and Salsa were excellent and the Habanero Salsa was also very very good but the quantity of Corn Chips is laughable for Rs350. The Desserts were Top notch. The Churros were Excellent! Much better than the stuff you get at San Churros. Plus the Chocolate that is served with the Churros is amazing. Rating: Food-****. Quantity-*.
Drinks: The quantity of Iced Tea was Good. My friend had a Margarita(I have no clue how good it was) and my friend's friend had a Sangria(also no clue).
Personally I was happy with the drink. Rating-***.
Would I go back? Maybe. If they increased their quantities the answer would have been an unquivocal Yes.
Wonderful ambience. Soft lighting and good music. Service is great! For starters, I would suggest the fiesta nachos, fresh chips surrounded by guacamole, olives, jalapenos, fresh cream. Very refreshing. For mocktails, go for the iced tea, which is much better than the cranberry fizz I ordered. For the mains, the Chicken fajita was a winner, but what let me down completely and entirely was the veg enchilada, zero flavour, too cheesy and I couldn't go past the fifth bite. It felt like cooked vegetables with cheese and no spices. The accompanying rice and guacamole did not help either. Did nothing for the taste buds. We decided to end our meal with churros. And that was the winner of the night! Yum, light and dusted with cinnamon, these churros were very well made. I would go back just for those churros. Sanchos was a good dining experience and I'm going back again. :)
Bland and Tasteless
I'll make it short n easy.
Decor - Very Authentic. Lighting bit less, so had to use my cell phone light to read the menu.
Food - We ordered a broad variety, from nachos, burritos, fajitas and enchilada's.
Sadly, everything tasted bland and cheesy. The refined beans were the culprit. The guacamole serving is measured to the tiniest detail.
The saddest part was the Habanero Dish ( one of the spiciest chillies in the world) was sickeningly sweet.
Drinks - Pretty good.
Price - 3000 for the three of us. Not worth it, in every sense.
Service - On complaining about the bland food, we were told nicely that next time, tell the waiter to make the food spicier while ordering.
Really, that is your pathetic solution "No taste, so put in chili powder."
Summary - For anyone who has had the tasteless 1 $ 'taco bell' stuff in the U.S, this is exactly what you will be getting, with a massive price markup.
Give this a miss. For better Mexican food, go to Sammy Sosa in Versova. Till then, wait for Chipotle to come to India.
Nice decor and good food
A coworker rexmended this place and warned me about the prices especially if we had alcohol. The place was known for authentic Mexican food, amazing decor and a great ambiance with numerous attendees.
We went on a Thursday night and were not disappointed. The place was very closed in. From the outside you can't tell there is a huge buzz behind the big doors. Once we got in we instantly realised it was a special place. The waiter was knowledgable and friendly. The food was served very quickly and the drinks were pretty good although next time I will try their signature margarita.
We had a plate of enchiladas and fajitas. Both vegetarian and not too spicy. I had to ask for a side plate of hot sauce which was 95 Rs. (yes really!). All in all I love Mexican food and am glad we came here. Next time will come with a group of friends and try some of their wide variety of non-veg food.
Authentic Mexican restaurant in khar
"Authentic Mexican restaurant in khar visited with my friends,
Nice place for hang outs. Even at mid night it was filled with people
I had a the staple food of mexico, loved to eat Nachos with mexican songs in the background.
slightly expensive but ""less than going to Mexico and having Nacho's"".
Love to visit again :)"
January 19, 2012response from management at Sancho's Restaurante & Cantina:
Thank you for taking out time to write a review about us. We are glad that you enjoyed your time. Do visit us again. If you drop in earlier you might not have to wait to get a seat. And do check us out on the Mariachi nights!
Visit our Facebook page and Twitter handle for more happenings at Sanchos.
Why I now love Mexico and other things spanish.
Friends and I decided to go out for drinks. After one guys constant yaps of how great a certain Mexican place with a long name somewhere on Khar Bandra border, we decided to give it a shot. We ordered cocktails, beer and a list of other booze. I must mention they have one hell of a menu when you're there for booze. The place feels like a Mexican casa, its fun to sit there, real fun, beer makes it even more fun. We ordered Nachos and then ordered more Nachos, our Yapping friend ordered Chocolate Nachos, we dint even know something like that existed.
We had a great time at this place, definitely Mumbai's top ten in my list.
Burned a nice hole in our pockets. All worth it but.
We all kissed our Yappy friend, then kicked him for not mentioning the prices of the place and THEN took cabs home!
"Promising to come back."
Muchas Gracias Sancho's Restaurante & Cantina.
January 19, 2012response from management at Sancho's Restaurante & Cantina:
Good to hear from you. It is always a pleasure to serve people who love food and beer like they love themselves. Drinks sure are our USP but you should try more food here. When you come next time try our special Burritos or Tacos or Enchiladas!
Looking forward to hear from you again.
Visit us on Facebook and Twitter for more:
http://www.facebook.com/SanchosRestauranteAndCantina http://twitter.com/sanchoscantina https://foursquare.com/sanchoscantina Gracias!
The Human side of things
We agreed to take the risk as nothing on earth will happen to a child eating plain boiled pasta. There was higher risk in eating the restaurant's food. The manager present should not have taken it and kept it with him for 30 minutes as in those 30 minutes we kept assuring the child that she would surely get her pasta. The Chef came out and gave the reason that the kitchen is too busy.
Rules are rules, but meant to be taken in the right spirit. If you ever have the time, read A.G. Gardiner's , "All About a Dog". I repeat, serving food, you need a heart and not tight rules.
Through my friends' post on Facebook, I have so far reached several thousand people and counting. I will never forget this as my daughter did not eat on my anniversary.
Anyways, the choice is yours. You may stick to your rules or choose to see the human side of things.
For now, I will end this here taking your apologies. Amen.
January 13, 2012response from management at Sancho's Restaurante & Cantina:
We greatly appreciate that you have accepted our heartfelt apologies.
We take away immense learning from this experience that arise from an understandably upsetting incident.
All in all too good
I went to Sanchos last weekend with my cousin.
Her friends and husband decided to visit the place after they picked up the location from Twitter. Since we were at Bandra we decided to checkout Sanchos. I do not drink but I thought why not give this place a try.
The place totally rocks it with the ambiance. Full marks to that.
The food is a little expensive but totally justified with the proportions.
It can be a little hard to get a table but its all worth the wait.
Service, ambiaence, and tasty food.. yumm yumm. My stomach was totally full and my Jiju a bit drunk ;)
January 13, 2012response from management at Sancho's Restaurante & Cantina:
We are glad that you had a good time. We give importance to food as much as the drinks. We are happy that you had a good experience hanging out here. Do visit us again. Thank you for writing to us.
Last night, 11th Jan, was my anniversary night and my family went out for a dinner to a Mexican Restaurant in Bandra called Sancho's. My 3- yr old daughter who only eats simple plain boiled pasta every time we go out, wanted to have it again for dinner. Knowing that Mexican restaurants may not have pasta, we had carried a packet. When we asked the restaurant to just boil it for us, they refused. The matter was scaled up to three levels until the owner came and assured that he will get it done. The rest of us kept eating. After almost 30 - minutes, when we inquired about the pasta, the chef comes out and says that he will not boil it for us no matter what. We paid the bill and quietly walked out. My daughter left hungry and had to be taken elsewhere and fed. Being hungry, she was cranky and irritated all the time. It was a shame that they could not boil a little pasta for a 3 - yr child and sent her out hungry. As a angry and disappointed father, I'm just looking at spreading this to as many people as possible so that I can exact some revenge on the filthy owners of Sancho's. If you think our request was not unreasonable and my daughter should not have left hungry, please share it on FB so that maximum no. of people in Mumbai know about this attitude of Sancho's. Word should reach them so that they don't repeat it again to any other child.
January 12, 2012response from management at Sancho's Restaurante & Cantina:
We deeply regret the experience of your association with the unfortunate incident that occurred last night at our restaurant. But on our part, we would like to clarify that the behavior that makes us look unreasonable is due to the fact that we cannot have outside food in restaurant kitchen. If you recall, the restaurant management present last evening, also offered you baby food items from the kids menu, complimentary.
Governed by certain licenses, we have to identify any food article that is being cooked in the kitchen a
SAAnch-o- ko aach nahi..!!
Saancho's is a perfect date spot or a place where you would catch up with gal pals..
1) Good food
2) Authentic flavour
3) Music in the restaurant (specifically liked by my partner)
1) Over priced
Enjoyable experience. Will surely visit again
January 19, 2012response from management at Sancho's Restaurante & Cantina:
We are always glad to serve you. Do come again soon so that we can offer you more delicious food and lot more fun. Have you visited us on a Mariachi night? They are on Wednesdays. Do join us soon.
Visit us on Facebook and Twitter:
http://www.facebook.com/SanchosRestauranteAndCantina http://twitter.com/sanchoscantina https://foursquare.com/sanchoscantina
Its ambiance is magnificent. gives a very classy cum mexicano feel with nice crisp music. food is different, considering the scarcity of mexican joints in the city, and scrumptious nonetheless. yes, food is expensive, but its an acceptable price to pay for a fun wholesome experience.
January 19, 2012response from management at Sancho's Restaurante & Cantina:
We are always glad to hear from our visitors. Your feedback is valuable and pumps us up to do better with every customer that enter into the outlet. We look forward to see you again soon.
Visit us on Facebook and Twitter to stay updated: http://www.facebook.com/SanchosRestauranteAndCantina http://twitter.com/sanchoscantina https://foursquare.com/sanchoscantina Muchas Gracias!
I have been craving for some good burritos ever since I returned to India from US. Was sorely missing my $5 roadside burrito served outside our college and the under $10 Chipotle burrito. Sanchos has some ridiculously priced lousy burritos. Would not recommend this place to anyone
January 19, 2012response from management at Sancho's Restaurante & Cantina:
We regret your bad experience with us. We hope you give us another chance to serve you Burritos that suits your taste.
Please visit us on Facebook and Twitter to stay updated: http://www.facebook.com/SanchosRestauranteAndCantina http://twitter.com/sanchoscantina https://foursquare.com/sanchoscantina Muchas Gracias!
its just ok!
Me and guy had visited this place a month back....we have heard a lot about the new Mexican joint and we decided to try it...there was a huge queue outside the restaurant and the lady at the reception asked us to wait for 45mins...so we thought to get in to grab drinks from the bar and we got a table at the bar...to our surprise we ordered the entire meal at the bar itself...the food on the menu is a safe play as they dun want to hurt Indian palette and still want to serve them mexican. The ambiance is good, but to its just not a place i would like to go back again...its just to know whats new in the city....the staff was very polite and generous. The lady at the reception called us back after 1hr as we where just paying for the meal that she finally succeeded to give us a table for two!!! lolzzzz....we just walked out and thanked her for our table and left for the day.
January 19, 2012response from management at Sancho's Restaurante & Cantina:
Thank you for taking time to write to us. We regret the fact that you had to wait for the seat. Our place is usually full with people and getting a seat becomes a common issue. We wish that you come a little earlier so that you can comfortably find a seat. Nonetheless we are glad that you did not return disappointed and you were very kind to have settled down at the bar for food. We would love to hear from you again. Do come back.
Please visit us on Facebook and Twitter to stay updated: http://www.facebo
Once bitten - Twice a fool to try
Had been there once - had the chocolate chicken it was Horrid !!!!
A friend wanted to visit and asked if I would like to join in, I refused but then they too wanted to experience the crap, so I went along.
This was what we experienced:
A long wait of 30 mins as they do not take reservations
Eventually seated at the bar till we got our table after 45 mins
1. Bar experience:
Asked for a beer of the tap a margarita, a fresh-lime water and a starter "Nachos"- It took them 20 mins as their mechanism wasn't functioning right - so got a piss warm beer. Was also given a pepsi that nobody ordered so we returned it. Asked for a fresh lime water but did not mention sweet or salty so the bar tender guessed I wanted a sweet one !!!!
Was irritated but did not say a word !
2. Seated at the table:
No Nachos in site - asked for it again - 20 mins later No Nachos - so expressed our irritation and were told "oh sorry ma'am the bar tender forgot to order it"
We had no napkins at the table - when asked for them we got dirty and crumpled ones. My friends were asked if they would like a repeat for their drinks they agreed and I had no drink yet so asked for a carlsberg beer - lol no repeat no carlsberg for me for the next 20 mins or so.
3. Our main course:
I would like a veg tacco please
The waiter asked me a few questions - would you like "MOSHRUM" ma'am - yes / would you like soft or hard shell - 2 soft and one hard please
My friends order : nothing she asked for was available - lol - so she passed after a long time decding what she would like to have - that was too funny
My order again - same questions verifying if he got it right the first time
My other friends went n pass again as she was too - irritated with the entire experience
So he turns to me and repeats my order - lol - i have no words
Veg Taccos - super planned sorry bland as our indian pallets do not appreciate so you ask for some hot sauce - they suggest "SALSA" eureka !!!! and then you are told it will be charged extra - hahahahaha ok just get it !!!!
Oh yes did I mention our plates were the same from the very start - eat in the same plate - save water !!! We ate our starter and our main course in the same dirty plate from the bigging to the end. NICE
Hey does anybody want a dessert - May we please just get the Bill and get out of here.
So the bill arrives with the pepsi we didn't drink or order in it. Then we called the manager - hahahahahahaha - his reply to our frustration was - Yes ma'am I know you wont come back ???? but i cant help what happened tonight sorry ! lol
Then after paying up - he comes right back to us and asks if we would like to have dessert - oh please dont think its about what happened earlier - i want to give you dessert just like that. hhahahahahahaha !!!!!!!!!!
Heard quite a bit about this Mexican place, and went there on a Saturday night to try it out ... Being a Saturday night, didn't help the fact that we had to wait there for over an hour till we got our table , and they don't accept reservations. So, with 15 tables preceding us, we had no choice ......... But as they say, "Good company makes the wait seem shorter" , thats exactly what I had .. good company and a margerita!!
There are tables and sofas where you can wait till you get your main table, but as mentioned before, being a Saturday night doesn't help! ........ However, we did get a table near the bar pretty soon (we were lucky i guess!) and enjoyed our margeritas and starters till we were ferried to our main table. The starters were nice and i don't remember the name, but for the main course we had the chicken made in chocolate which was a novelty for us and quite delectable.
The place is not that "Mexed up" as I'd heard, but overall its a quite a suave place and the foods pretty palatable too!
A TASTY MEXICAN TREAT FOR MUMBAI
The place was very nice ,,even the food was too good,,specially the nachos for which the place is famous for were too good n even the enchiladas were awesome..But the only drawback of the place is the sitting arrangement,,(specially the last table near washroom) is too bad & unfortunately i was given that ....They have people waiting for the table standing next to u which becomes very awkward for the person using that table,I would love to give 4 out of 5 overall , but 3 only because of the table which i was given..Rest of everything was just superb..cool experience...worth repeating
Just Well Begun
It's a very lively place with a special corner for people who are waiting for tables. They don't do reservations so make sure you get there early.
Food: We ordered the Chips and Salsa, Nachos, Tortilla soup, Habanero Paneer, Burritos,Cottage Cheese Fajita and the Quesedillas - essentially most items on the veg menu. The Habenero Paneer was yum marinated in a slightly sweet sauce. The Nachos were wholesome and fully loaded. The burritos were a little dry, the quesedillas average and the fajita was tasteless.
Damages: Rs 7000 for 9 of us with a few beers and cocktails.
Still waiting for a good Mexican restaurant to grace Mumbai.
Went for a couple of drinks with friends the other night and ended up eating a whole meal there! Fabulous authentic mexican stuff along with some of the most decadent desserts that motivate me to work out just so I can accomodate them into my diet. If you do go, definitely order the assorted desserts platter.
A must visit for Mexican food lovers!!!
Went with a couple of friends on a saturday night and we had an amazing time. The staff was really friendly and helped us choose everything from our Mojitos to the food. A must have here are the nachos - they are simply to die for!! The food was also wonderful but the one thing that is going to make me keep going back is the Tres Leches, every bite is heaven. Overall an amazing experience, the ambience..the food and the DESSERT!!
heaps of improvement!
I banished this restaurant from my radar a long time back, as the food failed to blow me away. The charming decor didnt make up for anything.
However, I went there again yesterday after months, thanks to my sis. And i completely changed my mind. Based on my experience, I recommend:
Damages for 4 people with beverages - Rs.3500
Sanchos is back on the list! :)
Yummy spicy Mexican Food
Well after months of thinking ill visit this place i finally did over the weekend...and i regret why i did not do so earlier. Stepped in at around 11 45 pm (yup late dinner)..ordered myself a pint and sat down to study the quiet interesting menu...finally after taking the waiters suggestion settled for Poblano Mole...apparently the dis is made from 20 differenct ingredients!!!
Anyways i did make one mistake being an INDIAN i said make it "SPICY"...and spicy it was...the portion was really good and the taste was YUMMY!!!!yes it was spicy tht tears came out of my eye...but it was that i want more of this spicy..so in the end truly relished it. For main course ordered a non veg fajita...where you end up making your own wrap...again the taste was top notch....the chicken was well cooked and had just the right flavors to make your taste buds go bonkers...again the spicyness factor was just right....along with a couple of pints...for an overall bill of 1400...this was truly an excellent experience!!! MUST VISIT
Abysmal + Overhyped + Overpriced
How often does a new restaurant open with much ho-ha in the city and you see those long waits and endless queues while being a part of the happening tag & soon you see the restaurant fade away in forgotten history? Ans: Very Often.
I wish there were betting odds against the lifeline of Sanchos the much talked about Mexican restaurant in Khar. I would have won good bucks, atleast to get back the money that I lost last night dining at Sanchos Actually, the feeling is rather of money stolen!
Now getting to the point Thurs night I arrive at this place for dinner after hearing a lot from my buddies on its awesome food, ambiance, etc. I wait for 45 mins for the table (the happening tag to be blamed), after which I get seated at a table right adjacent to where the door opens. Infact, everytime the door opened I was the frame or the first person the arriving guests were greeted with! Obviously the restaurant is eyeing space utilization & I didn't bother myself too much about it.
So we were 5 people seated, the place was loud with music & all our hopes of sitting down for a nice quiet meal quickly vanished. I wish I knew that this was more like a HRC or a Red Box. Either ways, ambiance was nothing worth the rave being made out to be. I might as well would have gone to a WTF or a HRC.
Next, the server drops the menus on the table & walks away as if the kitchen was on fire and comes back only after 10 mins to take our appetizer orders. Until now, there was no silverware or water on our table. I ordered a chips w salsa (basic 101 dish) & a veg potato skin. They didn't have chips with salsa (?!)and the waiter really coaxed me into going for the feisty nachos which I went by. My understanding of a nachos was a bed of nachos covered by a heap of beans, sour cream, guacamole, olives etc.
When I got this dish I was shocked at the miniscule portion, I could literally count the number of chips on the plate! And what pissed me off the most was the dish was 350 bucks!
So I asked the server if they can serve me some more chips to which he replies No! I said im willing to pay for it to which he said that they only serve chips with the plate of nachos. This is when I lost my patience and spoke to the manager who sent me a plate of chips against its portion being as tiny as a Rs 10 bag of chips. And guess what, I paid 175 for it the same price I would have paid had I ordered for salsa with chips! I didn't even argue with these losers when I paid the bill.
What more, the nachos werent that bad ( I have had better not just in the fast food US Mexican joints but also in HRC or Sammy Sosa) but they werent worth the price. The other appetizer of Potato skin was terrible. Just a big lump of cheese on the potato.
We ordered for a couple of entrees a vegetable fajita and a enchiladas. The fajita no doubt was excellent and worth the order but the enchiladas was pathetic. And each of the time the waiter would just drop the dish and just walk away,
We paid 2000 for no drinks and 4 dishes amongst 5 people and yes, we left the place still hungry. I wasn't looking for cheap food I would have been happier paying 4000 at Indigo for the kind of food and service they offer. I have paid 2k per person eating at Olives several times but these places their ambiance, the service, the food deserves it. Sanchos doesn't.
And for people who are looking to try out this happening restaurant don't just go by my take but also by the latest reviews where you might find one common theme Nearing the End
The highlight of my Sunday was a meal at Sanchos.I had heard of stories about not getting a table and no reservations but we were accommodated almost immediately. The aesthetic ambience, the true to Mexican food and the courteous staff all contributed to making my trip a must do more often one. We feasted on the fiesta nachos and the Sanchos chili con carne chicken, for main course the grilled scampi and the lamb barbacoa are a definite hit, followed it up with some delectable churoos and tres leches. One of the closest Tex- Mex places for food in Mumbai incase you are looking for authenticity and a great experience.
Way to go Sanchos!
Had a wonderful night out with the family at Sanchos! Mumbai has been lacking an authentic Mexican flavours restaurant and Sanchos definitely fills the void. The chips were spot on and the flavours compared to those weve eaten in Texas and LA. I would recommend the nachos, beef burrito, fajitas, the dessert platter and the chocolate nachos. The margaritas are a tad expensive but worth the price. The wait staff were attentive and efficient and displayed great professionalism in serving us. The ambience is warm and cosy kudos to the decorator. All in all it was a good experience and I look forward to many trips back to Sanchos.
Sanchos Disappoints their #1 Customer :(
I've been to Sanchos at least a dozen times - and recommended Sanchos to at least 2 dozen friends - tonight Sanchos made me regret all of this. I am from northern New Mexico, near where chef Viktor used to cook in Espanola - I have not found anyplace in the WORLD that prepared food this well - unfortunately the indigenous service staff and management has ruined this experience.
I brought a friend for her first time, we brought our kids around 6:15 p.m. so we practically had the place to ourselves. Of course the first thing we ordered for the kids was chips - but the waiter said "we are out of chips"?! "Uh, no you're not" we said, "we know you have chips". "Yes sir, but we only serve chips with the nachos, not with the salsa" he mistakenly proclaimed. We requested to see a manager, since we obviously had a confused waiter on our hands. "The manager says you can have chips" he finally agrees.
#1 complaint about EVERY establishment in India - "not available" is the response to more than half of the orders I've ever tried to place. No effort to remove them from the menu. #1 pet peeve - after being told "not available" I always ask to be told EVERY item on the menu that is unavailable - nearly 50% of the time once I order something else - "sorry sir, that is not available either" - seriously?
Anyway - #2 complaint about every restaurant in India - the waiter takes the order, repeats the order - then somehow part of the order never gets placed - and they don't realize it until the meal is over and you ask what happened to that part of the order.
I ordered my favorite dish at Sanchos - the chicken enchiladas - I watched as the quesadillas, the tacos, and the chips arrive (they arrived last btw) - finally when the kids had finished - and I'd eaten some chips and some leftover quesadillas - I asked where my chicken enchiladas were.
"Sorry sir, they were sent to another table" - b.s. "Would you still like them, would you like us to make them?" - of course I want them, it is the sole reason I come to Sanchos - but now the kids are crawling the walls to go home - everyone else is done - we are leaving, thank you very much. We asked to speak to the manager, but Anku/Arun was no help whatsoever. He explained that the chips come through Dubai from Mexico (I HAD thought they were made on-site) - and that since they were running low - for the past week they only allow certain orders to receive chips (its up to you to pick the right order, or no chips for you!).
He apologized for the order mix up, but there was no excuse for an empty restaurant - when our order was repeated to us - to "forget" the main course. He said he hopes to do better next time?
I for one am sick of worthless service from "upscale" restaurants - and half available menus. Same things happened a Mia Cucina just a few weeks ago. How hard is to take an order - this is reason a customer comes into your establishment - and it is how your going to make money? No more recommendations for Sanchos - perhaps the only place where service still somewhat exists is in the 5-star hotels. I'd prefer the ambience of a restaurant - but I also prefer to be served my meal.
Btw - "dinner" at Sanchos - minus my entree - was still 3,500+ for 2 adults and three un-hungry kids.
CALL TO BE INSULTED
I CALLED TO BOOK A TABLE FOR 10 ON A THURSDAY FOR A SATURDAY NIGHT . I WAS INFORMED THAT "WE ARE ALL BOOKED " ON MUCH PRODING I WAS INFORMED , THAT IT IS ON A FIRST COME FIRST SERVE BASIS , AND YOU HAVE TO BE IN THE LOUNGE / BAR AREA FOR ATLEAST 45 MINUTES BEFORE YOU ARE GIVEN A TABLE - WHICH MEANS THAT YOU NEED TO RUN UP A LIQUOR BILL PRIOR TO A TABLE BEING ALLOCATED TO YOU.
ALTHOUGH I TRIED TO REASON - THAT WE DO NOT DRINK , WE WOULD BE WASTING THE LOUNGE AREA, THE GENTLEMAN ON THE OTHER END A MR. PLATO WAS EXTREMELY RUDE AND UNCOOPERATIVE, AND CURT, HE BEHAVED AS THOUGH HE WAS DOING ME A FAVOUR BY ANSWERING THE CALL !!!!!!
IN A RESTAURANT / CUSTOMER BUSINESS - IF YOU CANNOT BE CURTEOUS TO A CUSTOMER .............
VERY UNPLEASANT EXPERIENCE
HIGHLY Overpriced..Below Average food..
The place is a rip off... The portions sparse and food is simply nothing to write home about.. The vegetarians better strike it off.. Small portions. Good Margarita.. but Rs 400 + tax for a Margarita.. is steep by any standards.. especially for the ambience that they offer.. They ask you whether you want Guacamole or salsa with your burrito.. and lo and behold they get you a tiny teeny weeny cup of Guacamole and charge you an extra Rs 100 (+ tax + service charge)..
Honest suggestion ... avoid
Good frills, ok food
This review is by someone who has been to Mexico thrice and lived in the US, and all over California which is filled with "authentic" Mexican places and can differentiate between chains(Taco bell, Chipotle, Qdoba, El Pollo Loco etc).
Appetizer: Chips with Salsa with an extra side of Guacamole. TINY portion of Guac for Rs.99! Is it gold? Chips too thin and salty, and for the amount of chips given the Salsa quantity gave the guac competition.
Main: Chicken Mole (Chocolate sauce): So I've been to Puebla where the Mole sauce originates and didn't expect a replica but something slightly close. The sauce was too thick, it should be more fluid. Chicken too dry. Tortillas too small and dry. Rice - Basmati really?
Vera Cruz Fish: Flavors weren't extra ordinary. Fish was stinky.
Dessert: Tres Leches: Too sweet (and we can handle sweet stuff!)
Drinks: The classic Margarita gave a headache the next day which is a sign of cheap tequila being used.
Service was good albeit the wait. Thankfully a short wait considering we've heard horror stories of people coming multiple times and not having tried the place out.
The decor was done cantina style and well. Good music too.
Overall if you take out the frills (decor, service, ambience) and just leave the main core(food) it's dismal.
Cost: Rs.2700 for two.
Good food but somewhat bland
Finally went to this place after hearing a lot about it.
The mocktails were excellent !! Amongst the best I have had.
Nachos - nice but I found them a tad dry and would have liked more toppings and sauce. Think whatever you may, but I prefer the big nachos at cream center !!!
Fajitas - Nice , with sour cream, guacamole and veggies and chipotle sauce.....but not GREAT! .....Found it bland .......the sour cream was not sour enough and the guacamole lacked something too.
Dessert - The milk cake - excellent - must have
Service was courteous, friendly and prompt.
Damages for 2 came to 1800 !
snooty receptionist. slow service zzzzz
there is still no 'good' mexican food other than sammy sosa in bombay. sanchos might dish out some decent food but the overall experience is very lame. we landed there and the lady who gives tables was oozing with attitude (we felt we were jews in hitler germany). firstly we tried calling up before and reserving a table but we were told that we can come and get one as it isnt very crowded. when we go there she tells us to wait and that it might be 25-30 mins and puts our name down. we are waiting right next to her and 1 by 1 people who come after us are getting tables. So i suspect a speedy gonzales and ask her if we can get a table soon and she very disinterestingly tells us 'let me check' ..she goes in and comes out and gives us a table. . She basically didnt even care to inform us that a table is ready even though we were standing right next to her. unless i had gone and asked for the table im sure she would have made us wait indefinetly or even give our table to someone else. We order the food and it takes 1 hour to come to our table even though the restraunt is hardly full. the food is good but not as good as i expected. please goto sammy sosa in oshiwara...the food is brilliant and the service is unbeatable. very warm staff over there.
Ate there last night - fourth visit, after 3 earlier positive experiences, but was disappointed with it last night. The volume of the music was deafening, it was impossible to hold any conversation, service was fine but the reason I go there - imported Brazilian steak, was the biggest disappointment. The portion was much smaller than previously, it was over cooked and not at all tender. The chef affirmed that portion changes had not changed however, so maybe I need my eyes testing again?
I'm not going to score it very low as this may have been a glitch, but I'm not inclined to rush back to be honest. they also need to begin proper table reservations, there are more people hanging around for a table than those eating, so diners feel they are being stared at by hungry patrons and feel somewhat hurried.
Hits the spot
For those craving a hard core Tex-Mex meal like some of the better American-Mexican restaurants all over the US, this is the place for you. It fills the gap for a Mexican restaurant in Mumbai beautifully. But this is not really an authentic Mexican restaurant as is being propagated. If one compares it to the typical cuisine available near the Mex-US border or in Latin America, then the flavours here leave a lot to be desired.
The bar is great with all the options one could ask for.
Although it is appreciated when the chef and/or owners mingle with the clientele, here the chef was drunk and obnoxiously loud. He seemed to know someone on every table and was constantly drinking with various patrons through the 2.5 hrs that we were there. He was so loud that we couldn't hear each other talk on a table of 3 while he was loudly conversing and shouting with his friends. He was the ideal candidate for ppl to complain about had he not been the chef. He was in the kitchen for maybe 20 minutes during our visit. I'm one of the guys on a night out but this behaviour was not appreciated and not professional at all.
3 "Churros" for Sancho's!
My cravings for some GOOD mexican food were finally satiated by my visit to Sancho's for dinner.
The first thing that draws you in is the warm, inviting ambiance of the place and peppy music filling the air.
We ordered a round of Fruit Margaritas and were happy to actually be able to taste the generous amounts of alcohol in our drinks, as opposed to the fruit juices we find elsewhere.
Sticking to things we were a little familiar with, we ordered the most obvious Nacho's and Beans and were pleasantly surprised at the blue corn nachos that came along with the yellow ones. Following that we had the most delicious Mushroom Quesadillas and Fish Taquitos and of course a Chicken Fajita.
We ended our meal with decadence in the form of Churros!
A perfect meal, at the perfect place!
Mexicaaannnnnoooo in Mumbai...Finally!!
by far the best Mexican cuisine ever!!perfect ambiance for a nice lunch/dinner..friendly staff (go by their recommendations - they know their dishes really well). We were in love with the salsa dip hence we asked one of the waiters about the ingredients and we were surprised to know that all their ingredients are imported..but i must say it was really FRESH!! The desserts are to die for..and one must check out their extensive tequila menu!! if you have note been there then...a must visit!! cheers...
Authentic Mexican joint after ages!
Kudos to Chef Victor for finally bringing authentic Mexican delights to Bombay! It truly reminded me of Chipotale in the US. The margaritas (strawberry especially) was delicious and the nachos were to die for. I believe the brazilian steak (very steeply priced) was great too and even though they have Indian beef prices mentioned in the menu, they dont seem to have it in stock which was kinda surprising. We had the veg enchiladas and tacos for main course which have 3 pieces each and by the end we were STUFFED!
Ensure you have a reservation or reach well before 8pm else getting a table is a challenge.
Overall a memorable experience and worth the drive from SOBO!
i would also say SANCHOS is "taco-bell at caviar prices". the menu is just ok . serving sizes are definately not VFM. i asked for some salsa auce & the waiter kept staring at me till i told him that he can charge me.....but it was shocking to see a peanut size portion ......also even basics like salt & pepper were needed to be asked for.......i would say that its too much over hyped....as we have been have almost similar mexican since long in mumbai restaurants......
Taco Bell at caviar prices!
Another upmarket eatery opens in Bandra with all the usual problems. BAD service, random menu selection, less than mediocre food and ridiculous prices. On a day when the place was a quarter full the service was slow and the waiters clueless. The quality of food was shockingly low, i have had better at Taco Bell. Another eatery only for people with more money than sense.
A good meal
I was plesantly surprised to come into Sanchos to find it so vibrant. Loved the food, the service, the staff was great very friendly. The tables are a little uncomfirtable as it kept hitting my knee. The churos was lip smacking good !!!
A must go place with friend or family!! loved it! Thank you guys :)
Not bad for Mexican in Bombay
I would rate the food at Sancho's as above average for Bombay/India, but way below average for the standard I am use to from growing up in the US.
The nachos had potential to be good but the cheese was gross and the beans were watery. The veg tacos were good and the portion size was fairly large (3 tacos per order). The enchiladas were a bit suspect as the tomato sauce was very spicy but the texture of the sauce reminded me more of a tomato puree instead of an enchilada sauce. The fajitas were ok, but the come out on a regular plate instead of on a cast iron skillet (if every sizzler joint can do it, why can't these guys?).
The one really negative part of our experience came at the end of the meal. It was a Sunday afternoon and the the power went out in the entire restaurant/building. The cooks ran out to grab a bunch of candles so they could continue cooking. The problem is that the vents were not working so all the smoke from the kitchen came into the dining room. With no backup generator, they could not process our credit card and we were forced to sit there and wait for a very long time before they could figure out a solution. No drinks were offered (even water) and no attempt to settle the customers was made by the staff for something that was entirely the restaurant's fault (c'mon, a backup generator is a must for a business like this). Management should have reacted much better and it left a very negative impression on an otherwise pleasant experience.
So, overall the food is decent and a better option than whatever else is available in Bombay. Just don't go expecting anything you would normally be served in a tex-mex restaurant in the US. Service needs a major upgrade and the management needs to do a better job of catering to the customers.
Excited about Mumbai's first biggish Mexican restaurant we booked ourselves a table as soon as our schedules allowed us to.
One of us arrived carrying a birthday cake bought elsewhere. We were informed that outside food was not allowed and that they'd keep it in the refrigerator for us. But its a birthday cake!! (we wailed) Sorry (they said) Policy is policy!
Resigned to the fate of the birthday cake we proceeded to order. The waiter recommended Cancun tea - the man knows his tequila cocktails - and a cranberry wine cocktail which wasn't bad either. We followed this up with nachos with tenderloin and habanero (served with sour cream and guacamole). A little soggy but tasted good. Soft shell tacos, burritos and quesadillas came next, with all the meats you can possibly order. The quesadilla was the only thing that survived the taste test.
Funny side story. Wanted an extra side of guacamole but were told that good avocadoes are expensive in Bombay and so we'd have to pay extra (and you thought avocadoes grew on trees?!). We weren't happy but we agreed. They got us two teaspoons of guacamole in a bowl - that was the chargeable side dish! We expressed our extreme displeasure to the waiter and were quickly supplied with another free of charge bowl of G.
To make up for the guacamole gaffe (we suspect) they allowed us to cut the birthday cake at our table and even gave us a couple of containers to take it home in.
Will we go back? Maybe. Will we pay extra for the guacamole? I dont think so.
Do you guys at burrp really review anonymously? :P - mustve been a good day at Sancho's
Anyway, i went to this place a couple of weeks back. Loooong waitlist. So we sat on the strip of cushion against the walls. ("Sofas" they called them.. hah) near the bar. Got a couple of margarita pitchers and some starters - which were decent.
Their service leaves a lot to be desired. The guys just walk past you without even looking, so its impossible to catch their eye. You have to scream to get their attention. They forget orders.. I mean is it so hard to write it down?? We got a free order of chicken nachos becoz the guys next to us had ordered veg nachos and these guys screwed up...and our taquitos were taking too long.
By the time we got a table, the restaurant started flooding for some reason. So we got shifted to a table near the entrance. By the time our food arrived, the water also reached the entrance, so we got shifted to the inside section and the guys were busy sweeping and mopping away the water.
The beef main course thing i ordered was very average and really well done (NO, i'm not contradicting myself).
Decent place for margaritas and starters, IF you can get a table. I've eaten only 1 main, so can't comment much about that.
But all in all, this place was expensive, considering the bad service, water works, and the fact that we had to sit on a narrow strip of cushion against the wall for most of our time there.
Oh and "large group friendly" is right. Because there were large groups of people standing around everywhere, hovering over tables that were already occupied, around the "sofa" area...everywhere - Is that the kind of premium experience i'm paying for - to hv a guy standing over my plate of food??
While the food and the ambiance are definitely good, the pathetic service ruins the entire experience. One has to wait endlessly first for your orders to be placed, then for the food to arrive and even to ask for the cheque! What is beyond understanding is while there is one person serving 5-6 tables on a weekend (!!!), there are countless other servers loitering at the bar who do not seem to be doing anything.
Moreover, the manager is least interested in your experience or your feedback. He didn't even offer an apology when we complained.
And the biggest bummer, they include a 10% service charge in your bill (a practice that's ethically incorrect) for such terrible service and that too when they are a newly opened restaurant where customer satisfaction should be their primary aim!
The portions are also terribly measly for the price charged.
Not customer friendly and very overpriced
With the idea of a nice evening out with my friend and his mother, we thought we would try out some Mexican food at this nice looking restaurant. So we enter the place, and in the next three hours that followed, we decided never to go back there ever again!!
They were overflowing with customers, the waiters were scurrying around, looking lost and confused. We were able to place our order for drinks and food, which took ages to arrive - not to mention the many times that we had to remind the waiters for it! However, I still dared to order food a second time, along with a repeat of the drinks, and with that, we waited, and waited and waited some more.
Then, we started reminding the waiters, head waiter, etc, then we were pleading with them to at least bring the drinks.... all this took over an hour! Oh, and all this while, we were still waiting to get a table!
It was so painful, and unpleasant, that once we got the table, we finished eating in 15 minutes, and were relieved to pay and just leave. The bill for 3 individuals, consisting of 3 planter's punches, and 2 margaritas, and 3 tenderloin fajitas was over Rs 4000/-. We didn't leave a tip.
I wouldn't take anyone to this place for a meal.
The American twang filling the room was expected. Silicon Valley returned Indians have been griping about the absence of a good Mexican restaurant in the city ever since they realised that they liked refried beans as much as rajma. What we hadnt anticipated was the loud peals of laughter and garrulous cackles from Bandras ladies who lunch, at both lunch and dinner.
With its warm and relaxed atmosphere, its not surprising that theyve taken so quickly to this mostly Tex Mex outpost so quickly. During the day, sunlight filtered through a mesh of foliage gives the rooms, done up in earthy shades a languorous Sunday feel; at night, the soft glow of the wall mounted lamps, the dark wooden table and the interlocking brown tiles makes it feel like a beach resort restaurant. Most importantly its large circular table and the smaller tables that can easily be joined together make it perfect venue for large groups such as a congress of felines.
Where Sanchos really scores is with the food and the one dish that will draw you back is their dessert tres leches (Rs 150). A classic Latin American confection, tres leches means three milk cake and their version consists of a simple sponge cake soaked in a condensed milk custard, served on a bed of the same custard and iced with fresh cream. Given how sweet, moist and luscious it was we could understand why guests after a full meal have returned to the restaurant just for another round of the dessert. We too strongly suggest that you order a piece for yourself; youre not going to want to share this one.
The tres leches may have been the pinnacle of the meal, but many of the other dishes on the menu are substantially tasty; the most enjoyable having been tweaked for the Indian palate. We found ourselves polishing off the habanero chicken (Rs 295), starter which, with its the gusto and robust punch of flavours, could easily have been the Mexican equivalent of a Manchurian Chicken. The Fish Taquitos (Rs 295) also promise to be a crowd puller. Pieces of buttery-soft pieces of fish are fried in a beer batter and served inside a folded round tortilla. Their great by themselves and better when topped with the accompanying chipotle mayonnaise, pico de gallo or roasted tomato salsa dips.
Skipping the tacos, enchiladas, burritos and fajitas we opted for their Chefs Specials and tried the Veracruz fish (Rs 525) and the chicken chocolate mole (Rs 595). Both the dishes were accompanied by a portion of refried beans, Mexican rice and tortillas. While the simply flavoured fish was tasty, but not too exciting the chicken was slightly disappointing, partly because we found the chocolate mole a little too bitter for our taste.
While the service is excellent on weekdays, with Chef Victor dropping in at each table, we suspect that the weekend pressure could throw the system into a tizzy. Sanchos is definitely worth a revisit, if for nothing else a bite of the fabulous tres leches.
Average meal for two: Rs 1800 (without alcohol)
burrp! reviews anonymously and pays for meals
Given that it was a Saturday night, I'd called in the afternoon to book a table and was told by Madhuri that there was 'no problem, my table was confirmed for 8pm'. She even took my number in case she needed to get in touch.
Thanks to traffic, we were slightly delayed and got there at 8.12pm and when I pointed out my name in the reservation list, I was rudely told that there was 'waiting'. I queried that considering I had been told that my table was confirmed at which point the guy said that 'No, we don't take reservations as a policy', which was definitely not what I was told when I'd phoned earlier, so I told him that. At this point, Madhuri (the person who I'd spoken to on the phone) mumbled something to him. Then the guy backtracked, looked at his watch and then said no, we only hold tables for ten minutes. I wish they had called me to let me know that I was 2 minutes too late to dine at their restaurant.
When I asked to speak to the manager (because surely they could not have let my table go within 2 minutes) the fellow claimed that he was the manager and this was the rule and I would just have to accept it. The obnoxious behaviour of the so-called manager, decided for us that we definitely did not want to eat there; after all as customers we have a choice. If anything, we are doing restaurants a favour by going there - they are not doing me a favour by allowing us to dine there. Unfortunately Sancho's has got it backwards and the quicker they realise it, the better.
Finally! Mexican food!
Having lived off Chipotle and Andale my college years in America, I'm always stunned by the dearth of Mexican restaurants here. I mean--rice, beans, onions, flour, spice--it's basically Indian food!
All you who have despaired at the gooey mess that is Hard Rock nachos and the questionable quesadillas at TGIFriday's, rejoice.
We went to Sancho's on a weekday afternoon, and there was tons of room, and even though service was slow, the food made up for it. The nachos were fresh, crispy, and very light on the cheese. The burritos were stellar (if slightly small by Tex-mex standards), and the chicken fajitas beautifully peppery. Special mention on the churrrrrros- they were just perfect- piping hot, absolutely fresh, crunchy, and beautifully served too. Don't miss them, even if you're suspicious of Mexican desserts.
We ordered pitcher after pitcher of margaritas, which were nicely made (but could have been stronger). The ambience is superb in the day, rustic atmosphere and plenty of natural sunshine.
Service is slow but friendly, and the chef came up to every table to make sure we were happy.
went to sanchos today for my mums bday. thought we would try something different as compared to the usual chineese, indian, italian joints. experimenting was a big BIGG mistake. sanchos although is indeed an ''authentic mexican'' restaurant (they DONT have ketchup and if you go dont ask for it, the manager looked at me as if i asked him for his kindey), they fail to adhere to their most important patent, THEIR CUSTOMERR!!!!!
we ordered the potato skins and some really spicy paneer item which came with a side of fries. they were very good but the quantity was so small you could barely see it!!! i thought mexicans are large eaters, so much for authenticity!!!!
we ordered the enchiladas and OMG the worse i have evr tasted in my lifee....bigg mistake on my part to ask them to make it extra spicy!!!! the chef burned it. but poor guy u cant blame him also as we indians demand extra spicy and he just ddnt know how to satisfy the indian spice craving...however he was kind enough to come outside the kitchen, and ask us what went wrong, and he corrected the mistake and gave us another enchiladas....which was better than the burned one.
the damage was Rs984, i paid by card, and the cashier punched in Rs. 1984.....no son you dont deserve a thousand rupees tip. took over 20 minutes to sort the mistake, thanx for killing my moms bday and making me get a nice firing from my office people for takin an extra long lunch break. where art thou Hard Rock Cafe!!!
Excellent authentic tex-mex at long last in India
We went here with our hopes high, as we have not had good tex-mex food in India and all the tomato ketchup based enchiladas have destroyed hope.....but wait! Sancho's is here.
Great decor, fab food and very authentic (save the Taco Salad). We tried Nachos, Taco Salad, Fajitas and the Dessert platter. All brilliant.
The best though was the Margarita. Perfect alcohol levels, mix and limey quality. Yum!
A must visit.
She sees her Sancho when her husband's out of town
According to Spanish slang, Sancho is "the other man", i.e. the extra-martial affair. And in terms of restaurants, I can easily see why you would want to do the dirty on your spouse (i.e. home-cooked food) and go out for a fling with this Sancho...
First things first, some advice for the 1* reviewer below, don't even try to reserve a table - just come here early or late, or be prepared to wait. Ah, I'm a natural poet with a rhyme every time ;o) It's just too busy, and the food style more akin to fast food, for it to have a functional seating reservation system like more formal restaurants. (We saw some tables get "turned over" 3 times during the two hours we were there...)
Anyway, back to the review. As you may realise, last week me and my pal attempted to go Mexican at Taco Fresco, but we failed miserably. And our fix was left feeling unsatiated as a result.
So, this week we decided to try out Sancho's, which is almost next door to Taco Fresco. The outside of Sancho's was teeming (and not with anyone looking like Clint Eastwood, sadly). The reservations book was overflowing, and the smile from the maître d' unstoppable. Quite a first impression for a new restaurant.
We confessed to the maître d' that we had no reservation, but we were assured that we could take a seat at the bar (and eat too, if we chose) whilst we waited for a table to become free.
The restaurant has a great vibe, a real tangible atmosphere. The décor was simple, but tastefully done, and provided the requisite Mexican "feel".
We found that all the bar stools were taken after we'd salsa'd our way through the main eating area. That said, we made a beeline for the sofa-seating around the outer edge of the restaurant, which was totally unoccupied except for some jazzy-coloured cushions.
It looked like the finest calf hide leather sofas, and so imagine our butt's reaction when we realised it was cold, grey cement instead :o( That said, the cooling effect of the "sofa" was welcome relief, I have to say, and soon enough a waiter was present with menus and another ready smile.
The Mexican-themed drinks appealed and looked new and interesting. The beers were nice and cold too. As for the food, well, after last week's Tacky Fiasco experience, anything would have hit the required spot. However, the burritos here tasted nothing like donkey, and were freshly-made, crammed full of delicious ingredients, and served at the desired temperature, with all the requisite trimmings. The guacamole was fab :o)
Same for the nachos over re-fried beans - they really hit the spot. The only suggestion to make would be: give more nachos as they were rather limited in number, but very prettily arranged nevertheless.
The folk who came up with Sancho's seem to know what they are doing. The joint seems slick, and is very definitely creating a buzz in the area. The food is great - so far the best Mexican in Mumbai (And I know that's not saying much after just 2 attempts to go Mexican!).
So, there you go. Listen up fellow Burrpers! It's time to defy social convention and start an extra-marital affair immediately. Sancho is ready, willing and very able to tease you with his authentic enchilada ;o)
Good Mex Some Room for Improvement
This retaurant is a great addition to the Mumbai eating scene, nice ambience with candles built into niches of the wall and an outdoorsy feel to the place even though it is covered and air conditioned
Like Most people who have reviewed the place here i have got to say that they need to be better organised around the reservations and the seating (we were put on a list for a table at 10.30 Pm and got a table about 45 mins later) but lets just put it down to Teething troubles for a new place and hope that they get it right from here on
On the food & drink, they have some great cocktails with variations of drinks from the cactus (i.e. Tequilla)....cocktails are priced around the normal for restaurants in this area (350-450), i do wish they had more options for Mexican Beer besides Carona but hey whoose complaining....Coronas go really well with this food
The Spiced Chicken Habenaro was as warned really spicy ...the habenaro pepper is among the most hot peppers in the world....dish tasted good, to balance this off with something we had the beans & chicken on small bread, this was excellent
We also order the Pork stuffed tortialla which was good with a sweet and spice mix and for the main course we shared a brazillian steak cooked in a special tangy sauce, this was the highlight and though not specifically mexican was excellent
(close by from Latin America)
Service was friendly but not the quickest
Overall it is a pricey place and though they are going through some teething trouble in terms of seating/service the food and ambience for a nite out makes it worth it
Great food, good ambiance, and not too expensive
Heard this opened just last week. Wanted to have Mexican food for a long time. There were a good variety of dishes, including vegetarian ones. Ambiance was nice, though it got way too noisy later to even hear the person sitting next to you. Nachos and different salsa sauces were a welcome! Definitely worth trying.
Great food, service needs improvement
Decor, food, atmosphere is amazing here! Finally a restaurant in India that can cook decent Mexican food and make a proper margarita or sangria! Keep in mind we went three days after it opened, so service was scattered. Long waits for food (over 1 1/2 hours), and many wrong dishes sent to us. Despite all of that, the Western attitude of the customer is always right persists here. I have lived here for almost a year, and this is the first restaurant I found that was open to our criticism, not defensive, and found a way to appease us. Will be back.
Tex-Mex damp squib
N & I decided to try a new place and cuisine other than what we usually eat. Sancho's Mexican food seemed a good idea especially after watching an excellent movie (The Social Network). We had called in for a table at 10 pm and had been asked to come in and expect a little waiting.
When we reached the restaurant, we were told we needed to wait at the bar. We had to ask repeatedly how long it would take and were always put off with the standard answer of 15-20 minutes. We finally got our table 1 hour 15 minutes after we reached and only ate a single dish and dessert at the table.
For so-called Mexican food, every dish we ate was BLAND. Even our Spicy Chicken quesadilla was not spicy at all - but at least it was tasty. The fajitas were awful and the burritos soggy. The baked potatoes were alright but we were too disappointed to order dessert. That is a truly sad statement from a chocoholic like me in a Mexican restaurant (Mexico is the birthplace of chocolate!)
Service was chaotic. Not for lack of staff 'cos there seemed to be many milling around. But noone escorted us to the bar when we entered, we had to shout for the bartender's attention and menu several times and were summarily abandoned in the middle of the room while being taken to our table at the end of the evening.
Dinner or 2 with 1 appetizer and 3 mains (quesadillas, fajitas & burritos) with a single beer and cocktail came to a princely Rs. 2500 with no happiness to show for it.
Not bad at all
We went on Opening night. Staff was really friendly (although I did wish the hostess would guide us to a table as opposed to opening the does and telling us to go search for our own seat!) we decided to have something I had never had in my one year of experimenting with Mexican Cuisine - the Mole! this dish is REALLY interesting, and i was warned that i would either not like the mix of chicken with a little bit of chocolate or Love it! it was honestly okay the mix was really cool but it had too much sesame which ended up spoiling the taste of the dish which could have been a winner otherwise!
We also had the Quesadilla and the Enchilada both of which were really good! (it had everything that was needed to be in the dish). the only thing we had a problem with was the refried beans which was a side dish, it's commendable that they (assuming) made their own beans but it was too refried! which ruined the taste. Margarita was good too (read; potent which works perfectly for me!) overall the experience was pretty decent although i think it is too overpriced for the limited number of options in the menu
P.S. they REALLY need to recreate their Menu! a pamphlet as a menu for a good restaurant is SO WRONG!